"Complimentary Premium Entertainment"?
#1
Original Poster
Join Date: Nov 2009
Posts: 23
"Complimentary Premium Entertainment"?
Delta passengers seated in Economy Comfort are said to have access to something called "Complimentary Premium Entertainment."
What is that exactly, and why am I unfamiliar with it flying Delta domestically? (Or am I answering my own question?)
What is that exactly, and why am I unfamiliar with it flying Delta domestically? (Or am I answering my own question?)
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
http://www.delta.com/content/www/en_...ta-studio.html
Mostly via the GoGo Wifi portal (Wifi purchase not required). Good idea to download the app prior to flight though.
Mostly via the GoGo Wifi portal (Wifi purchase not required). Good idea to download the app prior to flight though.
#4
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Join Date: Nov 2004
Location: 45° North
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Posts: 10,196
Here are a list of devices and operating systems that are supported.
http://www.delta.com/content/www/en_...ream.html#list
http://www.delta.com/content/www/en_...ream.html#list
#5
Original Poster
Join Date: Nov 2009
Posts: 23
How does Delta distinguish between me sitting in Economy Comfort, where I supposedly get Delta Studio for free, and someone sitting behind me in coach who's supposed to pay? Is there some sort of login?
Seems like I've connected to Gogo (without paying), launched the Delta app on my current iPad Air, but not had access to any sort of "Complimentary Premium Entertainment." I guess I'll experiment some more on my flights next week.
Seems like I've connected to Gogo (without paying), launched the Delta app on my current iPad Air, but not had access to any sort of "Complimentary Premium Entertainment." I guess I'll experiment some more on my flights next week.
#6
Join Date: Jul 2012
Location: MCI
Programs: DL PM, WN A List, Marriott Platinum, Hilton Diamond
Posts: 26
I believe it coordinates through the Fly Delta app, which would know who you are, and if you would qualify for the freebie based on status, or your seat for that flight. I'm a Platinum, and I tried it out this week, and it is clunky, but worked. I never had to validate who I was, or that I was in Economy Comfort, which I was.
#9
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
#10
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
How does Delta distinguish between me sitting in Economy Comfort, where I supposedly get Delta Studio for free, and someone sitting behind me in coach who's supposed to pay? Is there some sort of login?
Seems like I've connected to Gogo (without paying), launched the Delta app on my current iPad Air, but not had access to any sort of "Complimentary Premium Entertainment." I guess I'll experiment some more on my flights next week.
Seems like I've connected to Gogo (without paying), launched the Delta app on my current iPad Air, but not had access to any sort of "Complimentary Premium Entertainment." I guess I'll experiment some more on my flights next week.
Once you have linked your seat number you can choose to play the selected content. The next screen will ask how you want to play the content, either via the Fly Delta app or the GoGo video app.
#13
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,239
The easiest way to access it is using your tablets web browser. From the GoGo landing page click on the Delta Studio banner towards the bottom. That will take you to a page showing all of available content. If you are sitting in EC or F all of it is free. If you are in Y some is free and others are paid. All those that are paid require will show a price, click on the link under the price to "login" with your last name and seat number.
Once you have linked your seat number you can choose to play the selected content. The next screen will ask how you want to play the content, either via the Fly Delta app or the GoGo video app.
Once you have linked your seat number you can choose to play the selected content. The next screen will ask how you want to play the content, either via the Fly Delta app or the GoGo video app.
#14
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
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Posts: 10,196