Oct 28, 2014, 4:43 pm
Last edit by: fti
We now know the facts:
http://www.flyertalk.com/forum/delta-air-lines-skymiles/1629493-offical-delta-award-stopovers-open-jaw-gone-skymiles2015.html
Official update from Delta CORP folks to me (Delta Points):
“There are no changes to stopovers. A recent change in IT at Delta.com discontinued the ability to book intl. stopovers online. You could still book them via reservations agents. We [Delta] are working with the res agents (who handle the bulk of the bookings already) to ensure they are properly assisting customers who might.” – DELTA CORP
Also see unconfirmed brand new FTer - DLMiddleSeat post #38
Hello, I am a DL employee and was formerly in the Skymiles department before moving to a new position. I can tell you I still keep tabs on Skymiles and there is a memo that says award stopovers are still allowed but there was a glitch when they filed the fares. You have to call in to get it ticketed manually though. If the CSR say not possible refer them to the res policy update on the dlnet homepage.
http://www.flyertalk.com/forum/delta-air-lines-skymiles/1629493-offical-delta-award-stopovers-open-jaw-gone-skymiles2015.html
Official update from Delta CORP folks to me (Delta Points):
“There are no changes to stopovers. A recent change in IT at Delta.com discontinued the ability to book intl. stopovers online. You could still book them via reservations agents. We [Delta] are working with the res agents (who handle the bulk of the bookings already) to ensure they are properly assisting customers who might.” – DELTA CORP
Also see unconfirmed brand new FTer - DLMiddleSeat post #38
Hello, I am a DL employee and was formerly in the Skymiles department before moving to a new position. I can tell you I still keep tabs on Skymiles and there is a memo that says award stopovers are still allowed but there was a glitch when they filed the fares. You have to call in to get it ticketed manually though. If the CSR say not possible refer them to the res policy update on the dlnet homepage.
stopover/open jaw no more on US-Europe redemption?
Oct 28, 2014, 8:34 am
#32
Join Date: Jan 2003
Location: CTU/TFU(Chengdu, Sichuan, China) - MIG (Mianyang, Sichuan, China) - EWR/JFK/LGA/HPN (Great New York City Metro Area, NY, USA) - HVN/BDL (New Haven/Hartford, CT, USA)
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Posts: 983
Is this a routing you have booked before as a DL r/t award?
I wonder if this isn't a published fare problem (the specific routing) as much as a 'no stopovers anymore' issue. These are the allowable routings BOS-URC on MU coach V fares.
/VIA THE PACIFIC/
3. BOS-AA/AS/DL/MU/US/WS-LAX/NYC/SFO/YTO/YVR-MU-SHA-MU-BJS-
FM/KN/MU/YY-URC
I wonder if this isn't a published fare problem (the specific routing) as much as a 'no stopovers anymore' issue. These are the allowable routings BOS-URC on MU coach V fares.
/VIA THE PACIFIC/
3. BOS-AA/AS/DL/MU/US/WS-LAX/NYC/SFO/YTO/YVR-MU-SHA-MU-BJS-
FM/KN/MU/YY-URC
Also the routing rule # 3 above indicates BOS-JFK-PVG-PEK-URC is a valid/published routing for BOS-URC, and I am very sure PEK is a valid stopover point enroute for BOS-URC from my previous experience with NW's award ticket rules with regard to stopover points in Asia (FYI, back then, HKG and CAN were NOT valid stopover points for US-ASIA award tickets).
DL's computer algorihm is simply amazing in terms of being reasonable.
Oct 28, 2014, 12:31 pm
#34
Join Date: Jan 2013
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Oct 28, 2014, 12:34 pm
#35
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Oct 28, 2014, 1:23 pm
#36
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Tried to replicate an itinerary I booked earlier this year (most of which is yet to be flown) including both an OJ and a SO. Now prices as if it were two separate tickets.
For all who wished for OW awards on DL, you will get what you wished for but at a pretty high cost unfortunately. But at least you have your wish
I used this OJ/SO trick with pretty much every award ticket and it saved me tens of thousands of miles with every ticket. Oh well.
For all who wished for OW awards on DL, you will get what you wished for but at a pretty high cost unfortunately. But at least you have your wish
I used this OJ/SO trick with pretty much every award ticket and it saved me tens of thousands of miles with every ticket. Oh well.
Oct 28, 2014, 1:33 pm
#37
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Oct 28, 2014, 2:03 pm
#38
Join Date: Oct 2014
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Hello, I am a DL employee and was formerly in the Skymiles department before moving to a new position. I can tell you I still keep tabs on Skymiles and there is a memo that says award stopovers are still allowed but there was a glitch when they filed the fares. You have to call in to get it ticketed manually though. If the CSR say not possible refer them to the res policy update on the dlnet homepage.
Oct 28, 2014, 2:10 pm
#39
Join Date: Sep 2009
Location: HNL
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Posts: 7,205
Tried to replicate an itinerary I booked earlier this year (most of which is yet to be flown) including both an OJ and a SO. Now prices as if it were two separate tickets.
For all who wished for OW awards on DL, you will get what you wished for but at a pretty high cost unfortunately. But at least you have your wish
For all who wished for OW awards on DL, you will get what you wished for but at a pretty high cost unfortunately. But at least you have your wish
But of course DL will sell it to the not-very-bright pax (who are unfortunately the vast majority - and some even post foolishly asking for one-way awards here on FT, seemingly completely oblivious to the fact of what a major devaluation it would be and not bothering to stop and think for even a second) who don't know any better and would rather book three or four one-ways at higher cost vs. a simple round trip at lower cost and much more flexibility (that often isn't possible on revenue fares altogether).
Oct 28, 2014, 2:15 pm
#40
Join Date: Jun 2007
Location: FL, but want to Expatriate to SE Asia ASAP
Programs: WN,DL,AA,UA,B6,more!
Posts: 810
FYI if you do an all domestic round trip with a stopover it will price correctly.
The issue is with international trips (DL metal or not). Class of service doesn't matter either.
I can correctly price a domestic only stopover in Y or F.
I cannot do anything international in J or Y without it pricing as 2 tickets.
I think (and truly hope) this is a glitch!
The issue is with international trips (DL metal or not). Class of service doesn't matter either.
I can correctly price a domestic only stopover in Y or F.
I cannot do anything international in J or Y without it pricing as 2 tickets.
I think (and truly hope) this is a glitch!
Oct 28, 2014, 2:39 pm
#41
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Just as suspected (or feared, rather), that will be a major devaluation and will dramatically reduce the value of DL miles.
But of course DL will sell it to the not-very-bright pax (who are unfortunately the vast majority - and some even post foolishly asking for one-way awards here on FT, seemingly completely oblivious to the fact of what a major devaluation it would be and not bothering to stop and think for even a second) who don't know any better and would rather book three or four one-ways at higher cost vs. a simple round trip at lower cost and much more flexibility (that often isn't possible on revenue fares altogether).
But of course DL will sell it to the not-very-bright pax (who are unfortunately the vast majority - and some even post foolishly asking for one-way awards here on FT, seemingly completely oblivious to the fact of what a major devaluation it would be and not bothering to stop and think for even a second) who don't know any better and would rather book three or four one-ways at higher cost vs. a simple round trip at lower cost and much more flexibility (that often isn't possible on revenue fares altogether).
FYI if you do an all domestic round trip with a stopover it will price correctly.
The issue is with international trips (DL metal or not). Class of service doesn't matter either.
I can correctly price a domestic only stopover in Y or F.
I cannot do anything international in J or Y without it pricing as 2 tickets.
I think (and truly hope) this is a glitch!
The issue is with international trips (DL metal or not). Class of service doesn't matter either.
I can correctly price a domestic only stopover in Y or F.
I cannot do anything international in J or Y without it pricing as 2 tickets.
I think (and truly hope) this is a glitch!
Oct 28, 2014, 2:58 pm
#42
Join Date: Jun 2005
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Oct 28, 2014, 3:02 pm
#43
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Enhanced yes. But there are many, many examples of those not in hub cities who can also take advantage of such. I have given multiple examples over the years.
Oct 28, 2014, 3:07 pm
#44
Join Date: Sep 2009
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Posts: 7,205
With OW possible on most other programs, including AA and UA, there really is no reason to have OW on DL, as one could always use AA, BA, UA and other miles for one-ways, while reserve DL miles for more complex higher value routings.
But, alas, most are blissfully ignorant of this and decide to put all their eggs (miles) in one basket.
Oct 28, 2014, 4:15 pm
#45
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OFFICAL NEWS! It was a BUG
From Delta CORP to me:
http://deltapoints.boardingarea.com/...thing-changed/
“There are no changes to stopovers. A recent change in IT at Delta.com discontinued the ability to book intl. stopovers online. You could still book them via reservations agents. We [Delta] are working with the res agents (who handle the bulk of the bookings already) to ensure they are properly assisting customers who might.” – DELTA CORP
http://deltapoints.boardingarea.com/...thing-changed/
“There are no changes to stopovers. A recent change in IT at Delta.com discontinued the ability to book intl. stopovers online. You could still book them via reservations agents. We [Delta] are working with the res agents (who handle the bulk of the bookings already) to ensure they are properly assisting customers who might.” – DELTA CORP