No MQD if ticket purchased using an affinity program - such as Visa Rewards
#1
Original Poster
Join Date: Dec 2007
Location: Seattle
Programs: NW/DL Platinum 15 Years, Diamond 6 Years, DL Million Miler, Hyatt Globalist, SPG Gold
Posts: 51
No MQD if ticket purchased using an affinity program - such as Visa Rewards
I tried to book a ticket using Visa Rewards points and the regular third party agent called me back. Effective October 1, 2014 Delta would no longer issue MQD for tickets purchased using points from such programs. There would be miles issued but no MQD.
When I pressed her to ask how they would know how the ticket was purchased, she told me they now have to enter a code in the reservation. What the heck - Delta is getting real cash from someone, why does it matter where it comes from? This is a reward issued by another company outside of Delta and has nothing to do with Delta Skymiles reward ticketing.
I have done a search for the word Affinity both here and on Delta website and don't see anything related. I posted under Delta because it apparently applies to a number of different programs and is for now specific to Delta. Do any of you have any input? Thanks
When I pressed her to ask how they would know how the ticket was purchased, she told me they now have to enter a code in the reservation. What the heck - Delta is getting real cash from someone, why does it matter where it comes from? This is a reward issued by another company outside of Delta and has nothing to do with Delta Skymiles reward ticketing.
I have done a search for the word Affinity both here and on Delta website and don't see anything related. I posted under Delta because it apparently applies to a number of different programs and is for now specific to Delta. Do any of you have any input? Thanks
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
What kind of ticket were you booking? Domestic or international? Were you buying a hotel/package as part of the deal?
Also, that "code" the agent referred to is likely the "ticket designator." It is added after the fare basis to tell Delta where it came from and provide any applicable discounts based on the point of sale (i.e. corporate/volume discount).
Also, that "code" the agent referred to is likely the "ticket designator." It is added after the fare basis to tell Delta where it came from and provide any applicable discounts based on the point of sale (i.e. corporate/volume discount).
#3
Original Poster
Join Date: Dec 2007
Location: Seattle
Programs: NW/DL Platinum 15 Years, Diamond 6 Years, DL Million Miler, Hyatt Globalist, SPG Gold
Posts: 51
What kind of ticket were you booking? Domestic or international? Were you buying a hotel/package as part of the deal?
International First Class - use some points (covers first $2,000) and then I pay the difference on my credit card. Not part of any package.
International First Class - use some points (covers first $2,000) and then I pay the difference on my credit card. Not part of any package.
#4
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If DL BE it could have been a consolidator fare that would disqualify it from earning MQDs.
#5
Original Poster
Join Date: Dec 2007
Location: Seattle
Programs: NW/DL Platinum 15 Years, Diamond 6 Years, DL Million Miler, Hyatt Globalist, SPG Gold
Posts: 51
I will ask her to get a copy of the rule instead of just getting something over the phone.
Last edited by bsktpdlr; Oct 6, 2014 at 1:45 pm
#6
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Location: 45° North
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Delta stock. Delta and KLM metal. Delta flight numbers. No consolidator fare - that is why I use the agent instead of doing it on line - have made that mistake before. Agent checks with Delta to make sure it all will count and then issues.
I will ask her to get a copy of the rule instead of just getting something over the phone.
I will ask her to get a copy of the rule instead of just getting something over the phone.
#8
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It may be a discounted - not published - fare. Visa Rewards may use negotiated fares on some city pairs and not others.
#9
Original Poster
Join Date: Dec 2007
Location: Seattle
Programs: NW/DL Platinum 15 Years, Diamond 6 Years, DL Million Miler, Hyatt Globalist, SPG Gold
Posts: 51
The situation has nothing to do with the eligibility of the fare - that I completely understand. It is the method used to pay for the ticket - Delta still receives full payment - I pay the agent a booking fee.
So what is next - company paid tickets don't qualify for MDQ?
Thanks everyone - the agent said it was ALL fares booked through award/benefit programs, not just Visa Rewards. I'll let you know once I get more details from Delta (if I get more details).
#10
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Diamond, DL Diamond and 1MM
Posts: 3,610
What About Amex's Booking Portal?
If a ticket is booked through VISA Rewards, that implies the customer is not using Amex. Perhaps that's the issue, but Delta is not (yet) going to go so far as to say "Only Amex, please" on Delta.com
I wonder if people get full MQD's through Amex's travel portal?
I wonder if people get full MQD's through Amex's travel portal?
#11
Join Date: Oct 2009
Location: SAT
Programs: Delta DM, Marriott Titanium, Hilton Gold (LT), Nat EL Exec, Hertz PC
Posts: 625
When I book via Amex (using MR), the charge posts in full on my statement. Then a credit posts to the Amex account.
When I booked a trip in the past with VR, only the actual charge posted.
Thus, this may be how it's handled by VR (as a discounted ticket price) as opposed to an account credit (as Amex does it).
#12
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https://www.delta.com/content/www/en...ion-fares.html
There was a thread a few weeks ago that got around to mentioning /IT (inclusive tour) fares. Some insight might be gained if you posted the full fare construction line as with this example from ITA:
Fare construction (can be useful to travel agents)
DTT DL ATL 114.89XG21A0SD DL DTT 114.88XG21A0SD USD 229.77 END ZP DTW ATL XT 17.23US 8.00ZP 11.20AY 9.00XF DTW4.50 ATL4.50
#13
Join Date: Sep 2011
Location: Minneapolis, formerly the shores of Lake Minnetonka
Programs: DL PM (and KM)
Posts: 394
Interesting, I have a FlexPerks rewards card that I've used to purchase tickets in the past and they've always accrued Miles and MQDs.
Flexperks just uses the Travelocity booking engine so I'm hoping those will still qualify going forward.
Flexperks just uses the Travelocity booking engine so I'm hoping those will still qualify going forward.
#14
Join Date: Jul 2001
Location: Norman, Oklahoma
Programs: Southwest A List Preferred, Bonvoy Platinum, Hyatt Globalist, American Airlines Gold
Posts: 694
I don't mind the MQD requirements. Heck, I understand. It is just that there seem to be too many restrictions and exclusions. If my flights are booked on Delta stock, you get credit for all flights, but if they are booked on AF stock, you don't? Is it an alliance or not? What about the claim of seamless?
This and that isn't eligible. Are they going to start requiring you to use the SkyMiles credit card to get the MQD counted?
This is just getting too hard. I agree with the idea that money should count. They just shouldn't make so much money not count.
This and that isn't eligible. Are they going to start requiring you to use the SkyMiles credit card to get the MQD counted?
This is just getting too hard. I agree with the idea that money should count. They just shouldn't make so much money not count.
#15
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I don't see why Delta would care if it was a reward ticket booked through a 3rd party. Unless they're beginning to buy the tickets at a bulk rate from Delta it shouldn't matter one way or another.