a7m

Was just turned away from a SkyTeam lounge in Moscow with my international boarding pass (flying Delta) and elite plus status. Was told that Delta instructed Moscow SkyTeam lounges not to honor delta elites. SkyTeam became a joke.

richardinmotion

Whenever we use the Moscow lounges, we have a specific lounge pass issued by Delta at our departing airport. Knowing what I know about how customer service operates in Russia, I wouldn't chance just showing a boarding pass and expecting entry, unless it was from a biz elite flight.

Were you flying in J or economy? What was your departing airport?

My wife was in SVO yesterday (and again today) on a domestic trip. She was also turned away as an elite plus because she couldn't prove her status: Delta "mailed" her Gold status package about 2 months ago, but we have yet to see it. Granted, she was not expecting entry on a domestic ticket, but she tried anyway

flyerCO

Which actual club was it? Aeroflot? Also to make sure was this when arriving or departing?

MSPeconomist

Was the lounge operated by a SkyTeam member such as SU or was it a contract lounge?

davetravels

Weren't there some posts a while back - not sure which, but, supposedly, either DL wasn't paying SU or SU wasn't paying DL for reciprocal guests, so it started this mini war thing? I remember seeing it, but, didn't really pay much attention to it, as I wasn't going there.

javabytes

Go to https://www.delta.com/skyclub/viewSk...cations.action

No locations in Moscow are listed as accessible to Delta SkyTeam E+ passengers

bubbashow

5.7 million flights per year, 588 million passengers, 1000 destinations, 178 countries, and nearly 1/2 million employees.....but a7m can't get into a lounge, so it is all a joke.

dd1612

One thing to keep in mind when traveling international:

ALWAYS CARRY YOUR MEDALLION CARD ... whether FO,GM, PM or DM.

and if you are a SKYCLUB MEMBER also carry the SkyClub card.

richardinmotion

The twin "Galaxy" lounges have always been accessible to me, as recently as a couple months ago. Perhaps it has changed since then.

DLroads

* Terminal D BLUES Lounge
* Terminal D Jazz Lounge
* Second Floor Mezzanine – Opposite Gate 14 DATE Lounge
*Terminal B, Departure zone on the first floor Aeroflot
*Terminal D International Departures area. After customs and passport control, go left and take the elevator to the fourth floor Aeroflot
* Terminal D International Departures area. After customs and passport controls, go right and take the elevator to the fourth floor. Aeroflot
* Terminal D Domestic Departures area. After the security check, go right and take the elevator to the fourth floor. Opposite Gate 16. Aeroflot
* Terminal F, second floor past passport control across from gate 15 Aeroflot
* Terminal F, second floor past passport control across from gate 6 Aeroflot


The list was downloaded from Delta.com skyclub locations for SVO on 28SEP14 (delta.com)

javabytes

Yes... now check the box that says "Delta SkyTeam Elite Plus Member (Delta Diamond, Platinum or Gold Medallion)*"

MSPeconomist

Is this the list for SC members, BE passengers, or SkyTeam ElitePlus traveling in coach on international SkyTeam itineraries?

xliioper

It's the full list for BE passengers. Delta SkyTeam ElitePlus and SC members do not show any lounges available for access in Moscow according to the lounge locations list.

MSPeconomist

By my count, that's six SU lounges without ElitePlus access. I wonder whether SU treats their other SkyTeam partners this badly, although I do remember a previous lounge fight between SU and AF, apparently about fees.

koreanair720

I was able to use the 'Blues' lounge this spring as a GM traveling in Y. Of course, it's a horrific lounge: i actually think the main terminal is nicer.