SLC-ATL Not Upgrade Eligible
Sep 21, 2014, 10:01 am
#1
Original Poster
Join Date: Mar 2011
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SLC-ATL Not Upgrade Eligible
Recently bought a trip that includes a leg of SLC-ATL. Was listed as not upgrade eligible. Is this new? Are we no longer allowed upgrades on that route? Like in California?
Sep 21, 2014, 10:07 am
#2
Join Date: Aug 2006
Location: DFW
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Can you expound on the "Like in California" question?
Sep 21, 2014, 10:19 am
#4
Join Date: Aug 2011
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Posts: 325
What is your complete trip?
If this is not your situation, post your complete trip here, that would give an idea of your issue.
Sep 21, 2014, 10:31 am
#5
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Is the flight number shared with an International flight? Are you connecting from international to this flight? Do they happen to use business fare classes instead of domestic first fare classes? Is the flight number shared with a flight that wouldn't get upgrades? Is delta.dumb having a brain fart? Any of these are reasons for it showing that. However the route is eligible for normal medallion upgrades per the rules.
Sep 21, 2014, 1:18 pm
#6
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Is the flight number shared with an International flight? Are you connecting from international to this flight? Do they happen to use business fare classes instead of domestic first fare classes? Is the flight number shared with a flight that wouldn't get upgrades? Is delta.dumb having a brain fart? Any of these are reasons for it showing that. However the route is eligible for normal medallion upgrades per the rules.
Sep 21, 2014, 1:41 pm
#7
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Sep 21, 2014, 1:52 pm
#9
formerly Mdanner423
Join Date: Dec 2006
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Most likely it's a portion of an international flight, regardless if it's logical or on the same plane or anything, if they have the same flight number it won't let you upgrade.
Sep 21, 2014, 2:18 pm
#10
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Sep 21, 2014, 4:33 pm
#11
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Sorry about that, I was on 15 a few days ago. DL 16 does the same route in reverse SLC-ATL / change of equipment - FRA. It should be upgradable, but with DL's IT...
Sep 21, 2014, 5:06 pm
#12
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SLC-ATL Not Upgrade Eligible
cfabar1, are you sure you didn't book SCL/ATL
Last edited by davetravels; Sep 21, 2014 at 5:17 pm
Sep 21, 2014, 5:33 pm
#13
Join Date: Aug 2006
Location: DFW
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Flights only go FROM ATL.You may have hit the nail on the head that it is DL 16 though.
Sep 21, 2014, 6:53 pm
#14
Join Date: Jan 2011
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I am on DL 142 from MSP to DTW (flight number continues on to FRA) on Wednesday, and I was upgraded into Business (domestic First on this flight).
So clearly Delta is able to figure this out.
So clearly Delta is able to figure this out.
Sep 21, 2014, 7:37 pm
#15
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Correct there's no problem with the actual upgrade. The problem is Delta.dumb has problems understanding if it should tell you that it is upgrade eligible. It thus normally returns a "Not Upgrade Eligible" message giving the appearance that you won't get an upgrade.