Yet another flight diverted over reclining seat, this time Delta
#16
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,760
I hope this idiot woman gets an invoice for the full cost of the diversion to Jacksonville.
#17
Join Date: May 2010
Posts: 902
Perhaps it is prudent advice for all future seat reclinations to be coordinated individually with a FA.
#18
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,103
I expect that customer-friendly improvements on this item will go unrealized -- at least absent government regulation/legislation that further restricts cramping in passengers. I doubt that such regulation/legislation would happen -- sort of like I how doubt that it would change even with litigation against the airline for supposedly increasing the risk of more serious injuries and deaths as a result of cramping in seats such that it results in making evacuation of flights harder.
The FAs aren't always willing to explain that a passenger should be allowed to recline the seat when others in the cabin are allowed to recline the seat; nor are the FAs all willing to get involved in such situations.
Last edited by GUWonder; Sep 2, 2014 at 7:28 am
#19
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,742
I love the comments that say "this is the fault of the airlines....if they didnt squeeze us in to cramped seats then these issues wouldnt happen"
No sir, "the cramped seats are the fault of the consumer." If the majority of consumers values additional legroom vs a token savings then airlines would have no problem providing more legroom.
Also, if space is so critical, buy EC or F.
No sir, "the cramped seats are the fault of the consumer." If the majority of consumers values additional legroom vs a token savings then airlines would have no problem providing more legroom.
Also, if space is so critical, buy EC or F.
And +1 on airlines responding to consumer demand. I'm constantly astounded by the lengths people will go to save $10 by adding connections, picking crazy flight times, wrong airports, etc., then can't seem to have any level of flexibility or understanding of others once they actually board the plane.
#21
Join Date: Nov 2011
Location: SEA, NYC
Programs: DL PM, Bonvoy Plat, Hertz PC
Posts: 645
Recline disputes happen in EC or F as well.
In F: http://www.flyertalk.com/forum/delta...s-recline.html
In E+ on United: http://seattletimes.com/html/busines...linefight.html
The extra leg room does not necessarily help. I've often found other pax in the "premium" cabins to be some of the hardest to work with in terms of seat accommodations because they did, in fact, want extra recline and pay for it, although some of those F seats recline a bit too far IMHO.
In F: http://www.flyertalk.com/forum/delta...s-recline.html
In E+ on United: http://seattletimes.com/html/busines...linefight.html
The extra leg room does not necessarily help. I've often found other pax in the "premium" cabins to be some of the hardest to work with in terms of seat accommodations because they did, in fact, want extra recline and pay for it, although some of those F seats recline a bit too far IMHO.
#22
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,103
The "elite" and "premium" cabin "regulars" are perceived by many FAs as being some of the most difficult customers on a plane -- not surprising as this crowd is inclined to think it knows the "rules/customs" better than others; and they also are likely to be on the planes more than your average non-status sardine class passenger.
What position are you in that a normally-functioning seat reclined back to its normal maximum limit reclines onto your head? I've seen people sleep on nasty tray tables, even with pillows on them, and I've not yet seen any sleeping person get their head smacked by a reclining seat. I've seen people sleep in other ways on planes too, but I've not yet seen any sleeping person get their head smacked by a reclining seat. Maybe I need to fly another several million miles to see that happen such that someone's head would be in sufficient pain to make screaming and profanity "expected or reasonable" as you suggest it is.
What position are you in that a normally-functioning seat reclined back to its normal maximum limit reclines onto your head? I've seen people sleep on nasty tray tables, even with pillows on them, and I've not yet seen any sleeping person get their head smacked by a reclining seat. I've seen people sleep in other ways on planes too, but I've not yet seen any sleeping person get their head smacked by a reclining seat. Maybe I need to fly another several million miles to see that happen such that someone's head would be in sufficient pain to make screaming and profanity "expected or reasonable" as you suggest it is.
#23
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,742
What position are you in that a normally-functioning seat reclined back to its normal maximum limit reclines onto your head? I've seen people sleep on nasty tray tables, even with pillows on them, and I've not yet seen any sleeping person get their head smacked by a reclining seat. I've seen people sleep in other ways on planes too, but I've not yet seen any sleeping person get their head smacked by a reclining seat. Maybe I need to fly another several million miles to see that happen such that someone's head would be in sufficient pain to make screaming and profanity "expected or reasonable" as you suggest it is.
#24
Join Date: Jul 2005
Location: National Capitol Region
Programs: Delta Dirt Medallion,AA,USairways, WN Rapid Rewards, National Emerald Club
Posts: 3,912
Recline disputes happen in EC or F as well.
In F: http://www.flyertalk.com/forum/delta...s-recline.html
In E+ on United: http://seattletimes.com/html/busines...linefight.html
The extra leg room does not necessarily help. I've often found other pax in the "premium" cabins to be some of the hardest to work with in terms of seat accommodations because they did, in fact, want extra recline and pay for it, although some of those F seats recline a bit too far IMHO.
In F: http://www.flyertalk.com/forum/delta...s-recline.html
In E+ on United: http://seattletimes.com/html/busines...linefight.html
The extra leg room does not necessarily help. I've often found other pax in the "premium" cabins to be some of the hardest to work with in terms of seat accommodations because they did, in fact, want extra recline and pay for it, although some of those F seats recline a bit too far IMHO.
Yes, It is pretty much the same whether coach, EC, or First, which is why I prefer bulkhead or exit if possible.
#25
Join Date: May 2010
Location: Just relocated to Phoenix, so I guess that does it for Delta for me
Programs: DL "Annual" GM 2MM, AA lifetime Gold 1MM, Hilton Gold, Hertz President's Club
Posts: 337
Allowing people to recline (it's only a few inches anyway) on a domestic flight is totally the problem. If reclining is possible, people will do it. I never recline unless the person in front of me reclines, and starts the domino effect all the way to the end of the plane. The airlines need to disengage the reclining mechanism and the problem would go away.
Everyone who has the Knee Defender probably hated the fact that it became a public issue last week. I'm sure most people that used them hoped that the passenger in front of them thought their seat recline didn't work. Now the secret is out. Why should you, as a passenger, have any control over the seat in front of you?
Everyone who has the Knee Defender probably hated the fact that it became a public issue last week. I'm sure most people that used them hoped that the passenger in front of them thought their seat recline didn't work. Now the secret is out. Why should you, as a passenger, have any control over the seat in front of you?
#26
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,103
Sitting in one upright position for a relatively long time is healthy?
I have seen that thing before. But how is that person going to be whacked on the head hard enough -- by a properlly-working, normally-reclining seat -- to be in sufficient pain that it would be reasonable to expect "screaming and swearing"?
People must have their heads in funny places when sleeping if a normally reclining seat whacks them on the head hard enough for that to happen.
Maybe they're using one of these contraptions from SkyMall: http://www.amazon.com/Skyrest-SkyRes...dp/B000VKP6VW#
People must have their heads in funny places when sleeping if a normally reclining seat whacks them on the head hard enough for that to happen.
#27
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,308
as GUWonder noted, I have also seen a number of pax (mostly middle seat occupants) who have lowered the tray table and put their head on it in an attempt to sleep ...
#28
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,742
Sitting in one upright position for a relatively long time is healthy?
I have seen that thing before. But how is that person going to be whacked on the head hard enough -- by a properlly-working, normally-reclining seat -- to be in sufficient pain that it would be reasonable to expect "screaming and swearing"?
People must have their heads in funny places when sleeping if a normally reclining seat whacks them on the head hard enough for that to happen.
I have seen that thing before. But how is that person going to be whacked on the head hard enough -- by a properlly-working, normally-reclining seat -- to be in sufficient pain that it would be reasonable to expect "screaming and swearing"?
People must have their heads in funny places when sleeping if a normally reclining seat whacks them on the head hard enough for that to happen.
But my knee-jerk response is that I've seen some many DMs start screaming and swearing over far less than getting whacked in the head.
#29
Join Date: Sep 2007
Location: SJC/SFO
Programs: DL DM MM (fmr NW Plat), BA GGL/CCR, Aegean Gold, WorldClubs Life, SPG Plat, Hyatt Plat, HHonors Dmnd
Posts: 1,409
So, the woman demands that the flight lands, gets escorted off and taken to the rental car center with no consequence? I'm going to abstain from the argument about whether one should be able to recline or not, but that's nuts. You inconvenience 100+ other people and cost thousands of dollars in fuel and staffing and there's no penalty to you?
#30
Join Date: Apr 2011
Posts: 3,394
Here would be a really quick way to make sure this kind of thing doesn't happen again...if you are DEMANDING that the plane divert...couldn't the authorities write that up as a high-jacking? One or two of these DYKWIA people sent to GITMO should clear this whole thing up pretty quickly