I think I am ready to give up on LGA
#46
Join Date: Jan 2012
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The problem with this is that technically you are requesting reimbursement for a ticket that was refunded rather than the ticket that you actually flew. Also, employers are increasingly demanding that boarding passes be submitted with reimbursement requests. If some processing the reimbursement looks carefully, they will see the paid FC fare codes even if the employer is OK with free upgrades (and not all employers even allow this--Target is an example).
#47
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#48
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#49
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AFAIK when you up fare, the original ticket is cancelled and credited and then a totally new ticket is issued which is paid with the credit and the traveler's credit card. It's no different than the company purchasing a ticket for an employee and then cancelling the trip and the ticket. There would be no credit toward the corporate contract/rebates/discounts. It's as if the company ticket had never been purchased, although when the employee credits the old ticket to apply toward the new one, any corporate discount that appears in the fare shown on the ticket (and actually paid by the employer) would be factored into the credit for the old ticket, so that the employee's cost to up fare might be more than the cost from the same fare code purchased normally on delta.dumb.
#50
Join Date: Jan 2010
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I guess I don't see how it would effect cost control or corp discounts/rebates since the original ticket is booked and paid for on the corp card. Any additional revenue would be a separate unrelated transaction (at least at my company).
Anyway, nice you can fly up front for tatl/tpac. We have similar policy... domestic in Y, intl >5hrs in J.
Anyway, nice you can fly up front for tatl/tpac. We have similar policy... domestic in Y, intl >5hrs in J.
When a ticket is reissued, it gets paid inside the system but now falls outside the process for "booking". Hence - though attributed to the correct line as an expense, the rebate is predicated on a start to finish process. We still get the per flight negotiated discounted fare, but not the year end volume rebate which can be millions. Hence the rub. Also is what drives the need to book inside even if the cost for the ticket may be higher - in the end, its cheaper. Some folks don't quite get that.
#52
Join Date: Jun 2008
Location: LA
Programs: DL GM, HH Diamond
Posts: 727
Except that to do this requires that the ticket be taken over by Delta - which technically is a reissue - and then it falls between the cracks for the rebate program. The number one non-compliance issue tracked - and I get monthly reports - is the number of tickets booked, paid, and flown inside the system vis a vis the number not.
When a ticket is reissued, it gets paid inside the system but now falls outside the process for "booking". Hence - though attributed to the correct line as an expense, the rebate is predicated on a start to finish process. We still get the per flight negotiated discounted fare, but not the year end volume rebate which can be millions. Hence the rub. Also is what drives the need to book inside even if the cost for the ticket may be higher - in the end, its cheaper. Some folks don't quite get that.
When a ticket is reissued, it gets paid inside the system but now falls outside the process for "booking". Hence - though attributed to the correct line as an expense, the rebate is predicated on a start to finish process. We still get the per flight negotiated discounted fare, but not the year end volume rebate which can be millions. Hence the rub. Also is what drives the need to book inside even if the cost for the ticket may be higher - in the end, its cheaper. Some folks don't quite get that.
#53
Join Date: Jun 2008
Location: LA
Programs: DL GM, HH Diamond
Posts: 727
Except that to do this requires that the ticket be taken over by Delta - which technically is a reissue - and then it falls between the cracks for the rebate program. The number one non-compliance issue tracked - and I get monthly reports - is the number of tickets booked, paid, and flown inside the system vis a vis the number not.
When a ticket is reissued, it gets paid inside the system but now falls outside the process for "booking". Hence - though attributed to the correct line as an expense, the rebate is predicated on a start to finish process. We still get the per flight negotiated discounted fare, but not the year end volume rebate which can be millions. Hence the rub. Also is what drives the need to book inside even if the cost for the ticket may be higher - in the end, its cheaper. Some folks don't quite get that.
When a ticket is reissued, it gets paid inside the system but now falls outside the process for "booking". Hence - though attributed to the correct line as an expense, the rebate is predicated on a start to finish process. We still get the per flight negotiated discounted fare, but not the year end volume rebate which can be millions. Hence the rub. Also is what drives the need to book inside even if the cost for the ticket may be higher - in the end, its cheaper. Some folks don't quite get that.
#54
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I'm wondering the same thing... as I mentioned above, mileage upgrades and SWU/GUs/RUs all trigger a reissue. Must be a difference/limitation in Concur vs however Amex does it. Probably part of the reason why in general I hate travel/expense software.
#55
Join Date: Jan 2010
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RUs work in the system - they are used all the time and don't generate an exception - apparently they are treated as "complimentary" by the software for DOMESTC flights - the system never sees them or cares. We don't do SWUs for international as they are unnecessary.
#56
Join Date: Jul 2004
Location: NYC
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Posts: 4,245
the parking is really out of control. I solved the issue by paying ANOTHER $5 (on top of the $33) to reserve a spot, but the problem is that only works for planned trips. If you're trying to fly out in the next couple days, there are no reserved spots available.
#57
Join Date: Dec 2012
Location: Charlotte
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#58
Join Date: Dec 2012
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In our system - you CANNOT use your personal card to upfare. ALL airline charges are automatic against the Corporate Amex card. Period. IF you have Delta pull the res to their side to allow you to do as you suggest it is out of compliance. Sorry - but there is at least one Fortune 100 company where it is NOT possible to upfare to FC when on business travel.
Its not an opinion, it is a fact.
Its not an opinion, it is a fact.
#60
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