what to do when a rotton apple refuses to give you his name?
#16
Join Date: Feb 2012
Location: Los Angeles, CA
Programs: DL DM, UA 1K, AA EXP, US G, SPG P, HH D, MR G, NEXUS/GE, DL AMEX Reserve
Posts: 2,035
Bolding mine - source for such 'law'? Are you suggesting person is required by federal law to give their name to anyone who 'demands' it, or that SIDA badge requires federal background check and a name shown on the badge? Hence one could 'demand' to see it?
OP - take the earlier advice to document location, exact time, situation, airline-related transaction, etc. and most likely the person can be tracked, especially if any computer/phone interaction were involved.
OP - take the earlier advice to document location, exact time, situation, airline-related transaction, etc. and most likely the person can be tracked, especially if any computer/phone interaction were involved.
49 CFR 1542.205(b)(1) which refers to 49 CFR 1542.211:
(2) Procedures to ensure that each individual in the secured area or SIDA continuously displays the identification medium issued to that individual on the outermost garment above waist level, or is under escort
#17
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,777
FWIW, I once had an issue with an employee over the phone. All I had was their first name, location, and of course "business" group. When I talked with a rep regarding my complaint they said that was enough information to go with.
#18
Join Date: Jul 2010
Location: SAV
Programs: Atlanta's hometown airline. A bunch of hotel programs. PetSmart PetPerks.
Posts: 2,531
And yes, I'm aware of SIDA badge regulations - can your personal Delta contact at SFO take you down to the ramp or otherwise behind the scenes w a SIDA E (escort) badge?
#19
Join Date: Jul 2011
Location: All roads lead to ATL
Posts: 124
This gets at the very nature of the OP's question: it's vague, somewhat naive, poorly worded, and close to being silly. If you have you to ask this type of question, I have more concern regarding the questioner than the actual situation.
#22
Join Date: Dec 2009
Programs: Hilton Diamond Hyatt Globalist
Posts: 1,179
Average joe can't just walk up and ask to see your sida badge. Yes they must wear it but if it's flapping around and you can't read it and you ask to see it they can tell you to pound sand. If security, tsa, etc asked to see it then they must comply but not for pax just wanting their name.
#23
Join Date: Aug 2011
Posts: 866
1. The SIDA space is not where the customers are so this was almost certainly not in the SIDA.
2. By definition the Security Identification Display Area would require a displayed ID or an escort. This is actually a federal regulation under FAR 107.x
And I guess 3- let it go.
#24
Join Date: Dec 2009
Programs: Hilton Diamond Hyatt Globalist
Posts: 1,179
Two comments.
1. The SIDA space is not where the customers are so this was almost certainly not in the SIDA.
2. By definition the Security Identification Display Area would require a displayed ID or an escort. This is actually a federal regulation under FAR 107.x
And I guess 3- let it go.
1. The SIDA space is not where the customers are so this was almost certainly not in the SIDA.
2. By definition the Security Identification Display Area would require a displayed ID or an escort. This is actually a federal regulation under FAR 107.x
And I guess 3- let it go.
And yeah just let it go. Not really worth getting worked up over.
#25
Used to be 'flymanbeast'
Original Poster
Join Date: Jul 2011
Programs: Delta silver/marriot platinum
Posts: 2,795
Just to clarify 1) I am not a native speaker 2) This was a long time ago when the employee used the F word on me (literally) when i asked for a food voucher for a few hours mechanical delay 3) he hid is badge
#26
Join Date: Dec 2007
Posts: 1,688
AFAIK, there is no law to prevent you from photographing people in public. Just ask any celebrity...
#27
Join Date: Feb 2012
Location: Los Angeles, CA
Programs: DL DM, UA 1K, AA EXP, US G, SPG P, HH D, MR G, NEXUS/GE, DL AMEX Reserve
Posts: 2,035
Quote:
Originally Posted by mbwmbw
Take a picture of them (assuming local law permits).
Quote:
Originally Posted by Often1
Don't run around taking pictures of line employees. Good way to find yourself escorted out of the sterile area, not to return for a bit. Nobody like a stalker.
AFAIK, there is no law to prevent you from photographing people in public. Just ask any celebrity...
Originally Posted by mbwmbw
Take a picture of them (assuming local law permits).
Quote:
Originally Posted by Often1
Don't run around taking pictures of line employees. Good way to find yourself escorted out of the sterile area, not to return for a bit. Nobody like a stalker.
AFAIK, there is no law to prevent you from photographing people in public. Just ask any celebrity...
#30
Join Date: Oct 2009
Location: Up North
Programs: Skymiles, MPL Chase Premier
Posts: 782
whoah, pictures, DYKWIA.... SIDA vs sterile?
Let me make this reallly simple.
If they are customer-facing, ask for a reprint of your boarding pass. It will imprint the airport, workstation, and enough of their login information so that DL can trace it back to the employee. If they rebooked you, their sine is part of your PNR.... if they gave you anything or did anything to your record.... the employees information is in your PNR.
Heck, I've had DYKWIAs who have asked for my full name and literally threw a tantrum when I wouldn't give them my last name. I told them that my information is all on their record and you can refer to me in your complaint as my first name and they will know who I am... as I'm the only one here with that name.
Let me make this reallly simple.
If they are customer-facing, ask for a reprint of your boarding pass. It will imprint the airport, workstation, and enough of their login information so that DL can trace it back to the employee. If they rebooked you, their sine is part of your PNR.... if they gave you anything or did anything to your record.... the employees information is in your PNR.
Heck, I've had DYKWIAs who have asked for my full name and literally threw a tantrum when I wouldn't give them my last name. I told them that my information is all on their record and you can refer to me in your complaint as my first name and they will know who I am... as I'm the only one here with that name.
Last edited by Starblazer; Jul 22, 2014 at 12:29 am