Last edit by: mfFrom35K
Known at this time:
- Complimentary Upgrades on premium transcon flights, namelyJFK-SFO/LAX, are no longer an available benefit for any level Medallion Elite
- Regional and/or Global Upgrade Certificates as well as Miles may be used for upgrades on premium transcon flights
- Seattle-JFK is no longer a premium transcon flight
- Complimentary Upgrades on premium transcon flights, namelyJFK-SFO/LAX, are no longer an available benefit for any level Medallion Elite
- Regional and/or Global Upgrade Certificates as well as Miles may be used for upgrades on premium transcon flights
- Seattle-JFK is no longer a premium transcon flight
Delta waffling on transcon upgrade policy?
#17
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
Didn't any of you see the post about this, this past weekend?
Someone posted, IIRC, without any real proof, other than a he said / she said from a GA. There were a few replies in speculation. Then the OP deleted the text of his original post. Then a mod deleted the entire thread into oblivion!
Someone posted, IIRC, without any real proof, other than a he said / she said from a GA. There were a few replies in speculation. Then the OP deleted the text of his original post. Then a mod deleted the entire thread into oblivion!
#18
Join Date: Feb 2007
Location: SEA
Programs: Delta TDK(or care)WIA, Hilton Diamond
Posts: 1,869
I guess it isn't happening in Seattle. From the piece:
It specifically refers to specially outfitted and serviced Business Elite cabins - not decrepit 757s with Domestic First seating.
This is not an “official” policy change, but Delta is now offering occasional comp upgrades to its specially outfitted and serviced Business Elite cabins flying between New York JFK and Los Angeles, San Francisco and Seattle.
#19
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
#20
Join Date: Nov 2010
Location: BDL/HPN/JFK/FLL
Programs: DL Diamond Ham Sandwich
Posts: 1,051
#21
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
#23
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,033
I have never flown any transcon route that had the UGs taken away. But if this is true I am happy for those it does affect.
Taking away something so lucrative from the DM/PM's was a horrible business decision, IMO.
I know that if I had to criss-cross the country weekly like many of you do I would definitely switch carriers.
Taking away something so lucrative from the DM/PM's was a horrible business decision, IMO.
I know that if I had to criss-cross the country weekly like many of you do I would definitely switch carriers.
#24
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
It would have been a good business decision if they'd sold the seats they were previously giving away, either sold them to DMs who had been getting the UGs, or to other who would be more likely to buy the J if the cabin had the "exclusive feel" of a cabin with no freeloaders (never understood that one - who gives a toss whether a cabin has freebies?), but clearly they didn't. We DMs either sat in the back or flew with another airline with the slight possibility of an UG, which is not good either way as DL gets to sell fewer seats.
A bit harsh, but not really untrue unless they actually sold the seat -- but even in that case I don't see the upgrades taking paid seats as they were almost always at the gate -- "space available."
I really don't see many people saying "instead of $500 I'll spend $2000" for a 5 hour flight. I've sprung for discounted J TATL and TPAC but we're talking much longer flights where you can actually get some sleep after the meal.
#25
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,033
As I overheard somebody say, "They took away the upgrades from their 'best' customers and gave them to employees and buddy passes." (My quotes around 'best' -- don't want to re-open that can of worms).
A bit harsh, but not really untrue unless they actually sold the seat -- but even in that case I don't see the upgrades taking paid seats as they were almost always at the gate -- "space available."
I really don't see many people saying "instead of $500 I'll spend $2000" for a 5 hour flight. I've sprung for discounted J TATL and TPAC but we're talking much longer flights where you can actually get some sleep after the meal.
A bit harsh, but not really untrue unless they actually sold the seat -- but even in that case I don't see the upgrades taking paid seats as they were almost always at the gate -- "space available."
I really don't see many people saying "instead of $500 I'll spend $2000" for a 5 hour flight. I've sprung for discounted J TATL and TPAC but we're talking much longer flights where you can actually get some sleep after the meal.
#26
Moderator: Coupon Connection & S.P.A.M
Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 57,952
I've not tried DL's product as AA offers EXP complimentary transcon upgrades on its 321s. It's a nice ride in J and there's still F to upgrade into (or buy) from J.
#27
Join Date: Feb 2008
Location: Scottsdale, Arizona
Posts: 1,002
There was a thread that was posted and deleted, but I think it was more deleted from Delta who wanted to cover it up and keep this a secret.
http://www.flyertalk.com/forum/delta...a-flights.html
http://www.flyertalk.com/forum/delta...a-flights.html
#28
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,033
Plus, the above means that with no possibility of UG we cheap DMs would buy tickets at the most convenient time for us (where all tickets are sold) rather than the time that offered the highest possibility of a gate UG (where DL has space). So lose-lose for DL!
#29
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Management repeatedly demonstrates that they do not have a grasp on the law of unintended consequences.
#30
Suspended
Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
There was a thread that was posted and deleted, but I think it was more deleted from Delta who wanted to cover it up and keep this a secret.
http://www.flyertalk.com/forum/delta...a-flights.html
http://www.flyertalk.com/forum/delta...a-flights.html
http://webcache.googleusercontent.co...a-flights.html