"World's most trusted" Delta?
Jun 23, 2014, 4:38 pm
#31
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
Jun 23, 2014, 4:41 pm
#32
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
The "Most Trusted Airline" application was rejected from what I'm seeing. The USPTO indicated that
Read more:
http://blog.wandr.me/2014/06/delta-m...-service-mark/
http://tsdr.uspto.gov/documentviewer...Index=0&page=1
n.b. The link above is to my blog or to one which I am a regular contributor. FT rules require that I disclose that in the post.
Originally Posted by USPTO
Because the applied-for mark is a merely laudatory and descriptive of the alleged merit of applicant’s services, registration is refused under Section 2(e)(1) of the Trademark Act.
http://blog.wandr.me/2014/06/delta-m...-service-mark/
http://tsdr.uspto.gov/documentviewer...Index=0&page=1
n.b. The link above is to my blog or to one which I am a regular contributor. FT rules require that I disclose that in the post.
Jun 23, 2014, 7:56 pm
#34
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,906
^
The "Most Trusted Airline" application was rejected from what I'm seeing. The USPTO indicated that
Read more:
http://blog.wandr.me/2014/06/delta-m...-service-mark/
http://tsdr.uspto.gov/documentviewer...Index=0&page=1
n.b. The link above is to my blog or to one which I am a regular contributor. FT rules require that I disclose that in the post.
Read more:
http://blog.wandr.me/2014/06/delta-m...-service-mark/
http://tsdr.uspto.gov/documentviewer...Index=0&page=1
n.b. The link above is to my blog or to one which I am a regular contributor. FT rules require that I disclose that in the post.
Jun 23, 2014, 9:16 pm
#35
Join Date: Jul 2005
Location: National Capitol Region
Programs: Delta Dirt Medallion,AA,USairways, WN Rapid Rewards, National Emerald Club
Posts: 3,912
Why should the hometown of "the most trusted airline" (the airline that after all began the wave of consolidations), not experience the joys of consolidation too?
Last edited by hazelrah; Jun 23, 2014 at 9:24 pm
Jun 23, 2014, 9:36 pm
#36
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
The "Most Trusted Airline" application was rejected from what I'm seeing. ...
I do trust the DL front line folks to provide good service.
I do trust the safety of the airline.
I do trust (more than before) the reliability of operations, now that they have learned their lessons from the "optimized maintenance" initiative that tripped them up several summers ago.
But my trust declines the closer the matter gets to the Exec offices when it comes to the FF program and any alleged loyalty to the customer.
Jun 23, 2014, 10:14 pm
#37
Join Date: Aug 2006
Location: SJC
Programs: DL PM MM, Marriott Titanium
Posts: 3,276
Maybe they really should re-use "Delta Gets You There" as their slogan. They actually have data that can back this up with one of the highest on time percentages of a major network carrier (and better than WN) along with a low mainline cancellation rate.
I do trust that Delta will get me to where I want to go and they have always delivered.
I do trust that Delta will get me to where I want to go and they have always delivered.
Jun 24, 2014, 6:21 am
#39
Join Date: Oct 2002
Location: Raleigh, NC.
Posts: 9
Trusted??????? I can not trust you to honor my seating, turn up and leave on time or get anywhere near the gate we are supposed to end up at.
Am I the only one that has had a gate change with them?
First you land, then you taxi, then you wait and wait and wait.. on the plane that took off late from the point of origination.
As you watch the time between connections whittle down, and figure the chances of getting from the next to last row with time to grab something to drink.. the dreaded announcement comes on.
"We can not get into our gate, the plane occupying it has mechanical problems, your new gate is.". as far as is humanly possible from your connections gate that we can make it without dropping you off on the highway outside the Atlanta Airport.
So now we will be running from one end to the other.
Oh yes, why were we in the next to last row in the plane? Because during the time it took us to drive to the airport they changed planes and removed us from the great seats we had booked.
And this is by no means the first time that ANY part of this has happened. On this trip we heard it both coming and going.
The next week we went to pick up friends from our local airport.. they started to tell us about the gate change with the same old excuse and we just burst out laughing and finished their sentence.
Delta, we resent having assigned seats taken away and left to scramble for whatever is left. And you REALLY need to change the "gate change" excuse, it is getting old.
Either that or you have a lot of planes that need some SERIOUS maintenance.
TRUST.. you need to put "un" in front of the word and "worthy"at the end.
Am I the only one that has had a gate change with them?
First you land, then you taxi, then you wait and wait and wait.. on the plane that took off late from the point of origination.
As you watch the time between connections whittle down, and figure the chances of getting from the next to last row with time to grab something to drink.. the dreaded announcement comes on.
"We can not get into our gate, the plane occupying it has mechanical problems, your new gate is.". as far as is humanly possible from your connections gate that we can make it without dropping you off on the highway outside the Atlanta Airport.
So now we will be running from one end to the other.
Oh yes, why were we in the next to last row in the plane? Because during the time it took us to drive to the airport they changed planes and removed us from the great seats we had booked.
And this is by no means the first time that ANY part of this has happened. On this trip we heard it both coming and going.
The next week we went to pick up friends from our local airport.. they started to tell us about the gate change with the same old excuse and we just burst out laughing and finished their sentence.
Delta, we resent having assigned seats taken away and left to scramble for whatever is left. And you REALLY need to change the "gate change" excuse, it is getting old.
Either that or you have a lot of planes that need some SERIOUS maintenance.
TRUST.. you need to put "un" in front of the word and "worthy"at the end.
Jun 24, 2014, 11:16 am
#41
Suspended
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 29,988
Jun 24, 2014, 11:30 am
#42
Suspended
Join Date: Sep 2012
Programs: DL FO/KM, AA PLT
Posts: 2,594
Jun 30, 2014, 4:25 am
#44
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, AA Gold, HH Dia, PC Plat, ALL Sil, MR Gold
Posts: 4,550
Request denied. According to the LA Times:
Nice to see common sense prevail.
The U.S. Patent and Trademark Office rejected the airline’s request to trademark the slogan “The world’s most trusted airline,” saying the motto is “not inherently distinctive, but rather is merely laudatory and descriptive.”
Jul 1, 2014, 10:25 am
#45
Join Date: Dec 2010
Location: SE USA
Programs: DL DM/MM , IHG Plat, MR Titanium, HH Gold, EK Frequent Kettle, UA Silver, AA Hater
Posts: 2,020
Everyone on here is just mean and hateful because in fact Delta IS the most trusted. I trust them with everything, but below is just a sampling of what I trust them the most in.........
I trust that the skymiles program is the worst in the world.
I trust that as soon as AirTran left it is now beyond NOT affordable to fly out of ATL
I trust that I will get a rude gate agent
I trust that I will get a rude flight crew
I trust that the plane will magically change 87 different times, and almost every time the computer will kick me out of my preferred or economy comfort seat, and dump me in a middle seat at the back of the plane
I trust that I will get a terrible check in experience
I trust that I will get an uncomfortable seat
I trust that I will be nickel and dimed to death
I trust that I will NEVER be able to get a low reward
I trust that the Sky clubs are a joke, and companies like Amex are jumping to fill that gap
I trust that the flight experience will include late departures because hey we need to wait for everyone to shove 200 lbs of clothes in the overhead
I trust that the boarding process is miserable, inefficient, and not properly executed
I trust that the medallion program is miserable, and really pointless
Most importantly though I trust that I am stuck trusting "The Most Trusted Airline In The World" because hey I am in ATL, and its my only option.
So thank you Delta I trust you more then you will ever know, I hope someone from Delta marketing comes, and replies to this. Oh wait they don't care what the customer thinks.
I trust that the skymiles program is the worst in the world.
I trust that as soon as AirTran left it is now beyond NOT affordable to fly out of ATL
I trust that I will get a rude gate agent
I trust that I will get a rude flight crew
I trust that the plane will magically change 87 different times, and almost every time the computer will kick me out of my preferred or economy comfort seat, and dump me in a middle seat at the back of the plane
I trust that I will get a terrible check in experience
I trust that I will get an uncomfortable seat
I trust that I will be nickel and dimed to death
I trust that I will NEVER be able to get a low reward
I trust that the Sky clubs are a joke, and companies like Amex are jumping to fill that gap
I trust that the flight experience will include late departures because hey we need to wait for everyone to shove 200 lbs of clothes in the overhead
I trust that the boarding process is miserable, inefficient, and not properly executed
I trust that the medallion program is miserable, and really pointless
Most importantly though I trust that I am stuck trusting "The Most Trusted Airline In The World" because hey I am in ATL, and its my only option.
So thank you Delta I trust you more then you will ever know, I hope someone from Delta marketing comes, and replies to this. Oh wait they don't care what the customer thinks.
I understand that trust re SM is a problem......but beyond that DL is doing a great job.