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Old Dec 26, 13, 11:21 am   #1
 
Join Date: Jun 2013
Location: NYC
Posts: 341
Will delta honor a pricing glitch?

Looking to go to the Caribbean in January and just priced up LGA->ATL->PUJ->ATL->JFK for $240 including first class on the NYC/ATL legs. Don't really love the idea of a layover on this short flight but for that bargain of a price of course i couldnt pass that up.

I checked back half an hour later and the price had jumped back up to a more realistic $475 in economy. I'm assuming that was an error that Delta fixed, however if I had booked the ticket would Delta have honored it? Or do they have the right to cancel a ticket like this?

I've heard of stories where an error put up flights for $1 or something equally rediculous and all tickets were subsequantly cancelled however as $240 is a semi-realistic fare (admittedly very very low) could a customer claim that they were taking advantage of a bargain fare rather than trying to game the system?

Thoughts?

Thanks
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Old Dec 26, 13, 11:34 am   #2
 
Join Date: Dec 2013
Posts: 6
Delta: Orlando to Hawaii - will it be honored?

So my Fiance and I have been looking for tickets to Hawaii for our honeymoon next September and I think I have struck gold. For a brief moment I was able to book two round trip, first class tickets from MCO to HNL for, drum-roll please...$166.60.

I am shocked, but called after booking to confirm the flight and all seems well, confirmation email received and Amex charged. So now, flyertalkers, what's the chance of them actually honoring this? I attached a screenshot of the confirmation email with identifying information taken out.

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Old Dec 26, 13, 11:36 am   #3
 
Join Date: Aug 2007
Programs: DL DM
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Quote:
Originally Posted by injera View Post
Looking to go to the Caribbean in January and just priced up LGA->ATL->PUJ->ATL->JFK for $240 including first class on the NYC/ATL legs. Don't really love the idea of a layover on this short flight but for that bargain of a price of course i couldnt pass that up.

I checked back half an hour later and the price had jumped back up to a more realistic $475 in economy. I'm assuming that was an error that Delta fixed, however if I had booked the ticket would Delta have honored it? Or do they have the right to cancel a ticket like this?

I've heard of stories where an error put up flights for $1 or something equally rediculous and all tickets were subsequantly cancelled however as $240 is a semi-realistic fare (admittedly very very low) could a customer claim that they were taking advantage of a bargain fare rather than trying to game the system?

Thoughts?

Thanks
I noticed the price glitch as well on a flight to/out of LGA which priced at under $40 both in coach & first. My feeling is that these wouldn't be honored but you never know. I didn't book my ticket since this is a trip for work and wouldn't want to find myself with a canceled ticket as I head to the airport so I decided to wait for the glitch to work itself through the system.
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Old Dec 26, 13, 11:47 am   #4
LBJ
 
Join Date: Jul 2003
Programs: DL DM
Posts: 5,964
Who knows. I managed to snag a couple -- DTW-LAS for $72.81 and DTW-LAX for $68.73. If I had been thinking, I would have gone for some HNL and ANC flights for $68 and $65!
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Old Dec 26, 13, 11:53 am   #5
 
Join Date: Feb 2010
Location: SFO
Programs: SK*G, UA*G, AS MVP Gold
Posts: 500
Expedia Orlando to Hawaii

dead, price changed after pricing
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Old Dec 26, 13, 11:54 am   #6
 
Join Date: Dec 2013
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Check the economy seats. I was finding them for about $60 round trip.

What's the chance of them honoring this?
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Old Dec 26, 13, 11:56 am   #7
 
Join Date: Nov 2006
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DSM-HNL for $105.... First time ever on DL if they honor it !
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Old Dec 26, 13, 12:11 pm   #8
 
Join Date: Jun 2012
Location: NYC
Programs: DL GM, HH Gold, SPG Gold, Natl Exec
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Ya, I saw NYC-HNL in first/BE for $171 this weekend. Was about to pull the trigger, but timed out. Doubt they would've honored it, but I guess I will never know.
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Old Dec 26, 13, 12:19 pm   #9
 
Join Date: Jan 2013
Location: Cambridge, MA
Programs: UA Gold, Hyatt Platinum, Loews Platinum, Marriott Gold
Posts: 564
Friend of mine managed to score two r/t tickets at these prices without even meaning to! He assumed it was some kind of promotion, rather than a mistake.

I'd have expected to see more discussion of it here if it were a major glitch. Perhaps the error was fixed within minutes? What a lucky so-and-so....
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Old Dec 26, 13, 12:20 pm   #10
 
Join Date: Oct 2004
Posts: 22
Same here, saw IND-OCC in Y for $75 in March. Timed out before I could check out.
Thought there was some law that said that airlines had to honor the ticketed price.
Anyone know if that is true?
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Old Dec 26, 13, 12:21 pm   #11
 
Join Date: Jan 2010
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Posts: 1,932
I missed it and had been watching the MR forums the past few days.
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Old Dec 26, 13, 12:24 pm   #12
 
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Rubbing our faces in it I see.

Next time why not post your find on FT and don't call until the offer is gone.
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Old Dec 26, 13, 12:25 pm   #13
 
Join Date: Jun 2012
Location: NYC
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Quote:
Originally Posted by yohanson View Post
I missed it and had been watching the MR forums the past few days.
I only noticed it for a couple of hours this morning. After I finished selecting seats, it timed out Oh well.
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Old Dec 26, 13, 12:27 pm   #14
LBJ
 
Join Date: Jul 2003
Programs: DL DM
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Quote:
Originally Posted by atl_gsp View Post
Same here, saw IND-OCC in Y for $75 in March. Timed out before I could check out.
Thought there was some law that said that airlines had to honor the ticketed price.
Anyone know if that is true?
There is no such law. Inventory can change at any time between the time you price a flight and the time you actually purchase it.
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Old Dec 26, 13, 12:28 pm   #15
 
Join Date: Dec 2013
Location: WI
Programs: Delta DM, HHonors Diamond, Marriott Platinum, National Exec Elite
Posts: 1
Got six flights for $25-$50 going MSN-DEN, LAX, LGA & SFO. Hoping they honor it, all the tickets were only $3 before fees.
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