Will delta honor a pricing glitch?
#31
Join Date: May 2001
Location: Muskegon MI USA
Programs: Marriott Platinum; Hyatt Gold; Starwood Gold; UAL Premier; Delta Silver
Posts: 234
GRR to OGG
Was on Kayak this AM doing my daily sort to see if a good fare pops up for my return home after coming back to MI for Christmas with family. Low and behold Delta pops up with a $90.00 RT fare on Jan 3 returning late May! Bought them and went in again to check other dates but the fare changed just after successfully ticketing. Jumped on my Delta account and they allowed me to assign seats. I guess I'm good to go. Merry Christmas to me!
#32
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
#34
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 22,930
While you responded to the situation described, that's not the question the OP actually asked - if airlines had to honor a ticketed price. The correct answer is that there is no law, but there is a DOT rule that airlines have to honor a ticketed or purchased price (or risk being fined by DOT).
#37
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Got in right at the end for four of us to go to SLC in three weeks for a little extra skiing. $105 for four of us RDU-SLC should have been $2.5k. Nice!
And who cares about MQD when you can MS your way to Plat via Amex?
And who cares about MQD when you can MS your way to Plat via Amex?
#38
Join Date: Dec 2012
Location: JFK/LGA
Programs: DL DM, HH Gold, SPG Platinum 100, National Executive Elite
Posts: 1,687
has anyone looked into these fares for MQM earning?
FARE DETAILS: RDU DL DTT4.79DL CHI4.63DL DTT4.63DL RDU4.79USD18.84END DL ZPRDUDTWORDDTW XFRDU4.5DTW4.5ORD4.5 DTW4.5
On dl.dumb, showing these fares are booking into A RDU-DTT, and B DTW-ORD. Yet I see no fare basis on the receipt. Any speculation to how these will credit for MR purposes/
FARE DETAILS: RDU DL DTT4.79DL CHI4.63DL DTT4.63DL RDU4.79USD18.84END DL ZPRDUDTWORDDTW XFRDU4.5DTW4.5ORD4.5 DTW4.5
On dl.dumb, showing these fares are booking into A RDU-DTT, and B DTW-ORD. Yet I see no fare basis on the receipt. Any speculation to how these will credit for MR purposes/
#39
Join Date: Aug 2004
Location: XNA
Programs: Delta KM/DM, Hyatt GP Plat, HHonors Gold
Posts: 328
I'm 800 miles short of keeping PM, so Tuesday night I booked a MR from XNA to JAN for this Saturday. Fare was $376 but I used a $400 voucher. This morning I still had the ITA window open so I refreshed the results to see what the fare had gone to, and to my surprise it was down to $94. I put in a few other cities and was finding sub-$100 fares on all of them, so naturally I came to the MR forum to see what was going on. I must have been in towards the end because I initially couldn't get the pricing I was seeing on ITA to come up on Expedia, but after playing around a little more I was able to book TUL-HNL this weekend for $258 in First.
I was also able to book a family trip we had been planning to DC next year. Y tickets were $276 when I looked last week but I was able to book all four in F for $216 total. Those were the only two bookings I got in before the fares went back up.
Interestingly, my flights from TUL to MSP on Saturday, and XNA-ATL later this year are showing S class so I'll get reduced earning on those segments. The F segments are A class.
I was also able to book a family trip we had been planning to DC next year. Y tickets were $276 when I looked last week but I was able to book all four in F for $216 total. Those were the only two bookings I got in before the fares went back up.
Interestingly, my flights from TUL to MSP on Saturday, and XNA-ATL later this year are showing S class so I'll get reduced earning on those segments. The F segments are A class.
#40
Join Date: Oct 2000
Location: San Francisco, CA
Posts: 3,106
Darn it! I totally missed the first class fun today!
http://www.sfgate.com/business/techn...es-5094228.php
http://www.sfgate.com/business/techn...es-5094228.php
#41
Join Date: Nov 2009
Location: Yellow Springs
Programs: AS 75k
Posts: 1,523
I don't believe the DOT thinks it's debatable. Their FAQ on the rule says: "A contract of carriage provision that reserves the right to cancel such ticketed purchases or reserves the right to raise the fare cannot legalize the practice described above."
#42
Join Date: Dec 2013
Posts: 6
From the thread I started this morning.
http://www.flyertalk.com/forum/trave...do-hawaii.html
Myself and my fiance are excited for our honeymoon and were even able to cash in on first class seating.
http://www.flyertalk.com/forum/trave...do-hawaii.html
Myself and my fiance are excited for our honeymoon and were even able to cash in on first class seating.
#43
Join Date: Jan 2007
Posts: 5,679
Based on the law DOT puts out rules on a regular basis. In this case I think the most relevent is:
14 CFR 399.84 - PRICE ADVERTISING AND OPT-OUT PROVISIONS.
Specifically:
Although charges included within the single total price listed (e.g., government taxes) may be stated separately or through links or “pop ups” on websites that display the total price, such charges may not be false or misleading, may not be displayed prominently, may not be presented in the same or larger size as the total price, and must provide cost information on a per passenger basis that accurately reflects the cost of the item covered by the charge.
Even worse, they risk the DOT actually coming up with more rules. If you look over the CoC you can tell DL doesn't like to spell out remedies when they mess up.
#45
FlyerTalk Evangelist
Join Date: Sep 2005
Location: MN
Programs: Lots of programs, dirt on all of them!
Posts: 11,938