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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Jun 3, 2017, 9:01 am
  #3151  
pvn
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Originally Posted by C W
I want to SDC or SDS on the inbound domestic segment of an international round trip (originating in Germany). All the international flight segments will be completed for the inbound, but naturally not for the return. Is this allowed? Thanks!
it's not technically allowed but I would not be surprised if agents might do it anyway. Try it out and report back, please, this would be a very interesting data point.
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Old Jun 3, 2017, 10:04 am
  #3152  
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Originally Posted by pvn
it's not technically allowed but I would not be surprised if agents might do it anyway. Try it out and report back, please, this would be a very interesting data point.
I think it's unlikely; it's hard to SDC an international ticket even after all international segments have been flown.

The reason for the rule seems to be that it can be very complicated to reissue the international ticket with the SDCed segment(s) changed.
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Old Jun 3, 2017, 11:12 am
  #3153  
 
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Originally Posted by MSPeconomist
I suspect that RP is more likely to be treated as a FC ticket for SDC purposes if the ticket has already been reissued in FC. What was the status of your ticket?
It was reissued for both segments, and confirmed in RP. I told the agents that it became a confirmed front cabin ticket at that point, and I was repeatedly told that I had to have the coach fare availability and upgrade availability to make the change.

I said that meant treating a purchased upgrade like a complimentary upgrade, and they insisted that was not that case.

Spent over an hour on two different phone calls. Was ready to give up, but the second agent made it happen I think as a favor.

I am going to send in a question via contact us and will also call customer care. I just want to know the rules. If the rules are what we have been told here, Delta needs to train their agents.

But I'm on board the 777 LAX-ATL up front, so I guess it's good. Thanks for the help and encouragement!

One passenger on board is super cool. He gave up window 10A for the dreaded bathroom seat 10C so a father and son could be across the aisle from each other. ^

David
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Old Jun 3, 2017, 12:02 pm
  #3154  
 
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Originally Posted by DiverDave
It was reissued for both segments, and confirmed in RP. I told the agents that it became a confirmed front cabin ticket at that point, and I was repeatedly told that I had to have the coach fare availability and upgrade availability to make the change.

I said that meant treating a purchased upgrade like a complimentary upgrade, and they insisted that was not that case.

Spent over an hour on two different phone calls. Was ready to give up, but the second agent made it happen I think as a favor.

I am going to send in a question via contact us and will also call customer care. I just want to know the rules. If the rules are what we have been told here, Delta needs to train their agents.

But I'm on board the 777 LAX-ATL up front, so I guess it's good. Thanks for the help and encouragement!

One passenger on board is super cool. He gave up window 10A for the dreaded bathroom seat 10C so a father and son could be across the aisle from each other. ^

David
Never argue with the agent. When the agent quotes made up rules, just politely conclude the call, wait a minute or two, and call again.
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Old Jun 6, 2017, 8:55 am
  #3155  
 
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Anyone have any experience SDCing with the new SU coding for Comfort+ complimentary upgrades?

Before the change, I've previously SDC'd from a C+ upgrade to a flight with W availability when the underlying coach fare class wasn't available.

Wondering if that will still be possible now that the upgrades are coded as SU or I'll be limited to what the inventory of the underlying coach base fare is.
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Old Jun 6, 2017, 8:57 am
  #3156  
 
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OK, I guess I'm 2 days early with this. These don't start till 6/8, my flight is 6/11. My bad.

Originally Posted by TetonSig
Anyone have any experience SDCing with the new SU coding for Comfort+ complimentary upgrades?

Before the change, I've previously SDC'd from a C+ upgrade to a flight with W availability when the underlying coach fare class wasn't available.

Wondering if that will still be possible now that the upgrades are coded as SU or I'll be limited to what the inventory of the underlying coach base fare is.
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Old Jun 6, 2017, 9:27 am
  #3157  
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Originally Posted by TetonSig
Before the change, I've previously SDC'd from a C+ upgrade to a flight with W availability when the underlying coach fare class wasn't available.
Did an agent (or ExpertFlyer search, etc) tell you that the underlying class was not available or were you going by a web site booking? In the latter case sometimes there is inventory available, but it won't be shown for sale because of advance purchase requirements etc.

Cleared RU upgrades do not get the SDC privileges of paid F, so it would be surprising if WU/SU could be SDCed like paid W.
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Old Jun 6, 2017, 9:39 am
  #3158  
 
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Originally Posted by Zorak
Did an agent (or ExpertFlyer search, etc) tell you that the underlying class was not available or were you going by a web site booking? In the latter case sometimes there is inventory available, but it won't be shown for sale because of advance purchase requirements etc.

Cleared RU upgrades do not get the SDC privileges of paid F, so it would be surprising if WU/SU could be SDCed like paid W.
Yes, I searched EF beforehand in the previous instances. It's been at least 6 months since I've done it, so I don't recall specific details but it was on ATL-PIT or PIT-ATL.
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Old Jun 7, 2017, 10:57 am
  #3159  
 
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Anyone familiar with this little number in the fare rules:

THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY DL FLIGHT. AND THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN JFK AIRPORT AND LAX/SFO ON NONSTOP FLIGHTS. AND THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN DCA AIRPORT AND LAX ON NONSTOP FLIGHTS. AND THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN BOS AND SFO ON NONSTOP FLIGHTS.

Is this new? It seems as though it would prevent an SDC on a F ticket on a route where JFK is an otherwise valid connecting point for C+ and Y. I know folks have SDC'd to D1 in the past on this thread.
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Old Jun 7, 2017, 11:25 am
  #3160  
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Originally Posted by ekozie
Anyone familiar with this little number in the fare rules:

THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY DL FLIGHT. AND THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN JFK AIRPORT AND LAX/SFO ON NONSTOP FLIGHTS. AND THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN DCA AIRPORT AND LAX ON NONSTOP FLIGHTS. AND THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN BOS AND SFO ON NONSTOP FLIGHTS.

Is this new? It seems as though it would prevent an SDC on a F ticket on a route where JFK is an otherwise valid connecting point for C+ and Y. I know folks have SDC'd to D1 in the past on this thread.
This language is in the fare rules to protect the special JFK/LAX/SFO flights at the point of sale. The fare rules don't apply to SDC.
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Old Jun 7, 2017, 11:38 am
  #3161  
 
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Originally Posted by C W
The fare rules don't apply to SDC.
I hope you're right, but that's not the impression I was under.
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Old Jun 7, 2017, 11:40 am
  #3162  
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Originally Posted by ekozie
I hope you're right, but that's not the impression I was under.
The section of the fare rules that you quoted has been in tcon fare rules for a long time.
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Old Jun 7, 2017, 12:18 pm
  #3163  
 
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Originally Posted by ekozie
I hope you're right, but that's not the impression I was under.
I have successfully changed to a routing that does include one of these transcons without problems more than once. eg purchased XXX>DTW>>LAX and SDC to XXX>JFK>LAX. Once, I had an agent tell me there would be some add-collect for additional taxes, but then when all was said and done there was no charge. Unfortunately irrops at JFK are so common, I'll only do this if there's a healthy connect time these days.
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Old Jun 7, 2017, 1:48 pm
  #3164  
 
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I just did this both ways over Memorial Day weekend. Thursday changed ATL-SFO to ATL-JFK-SFO and changed SFO-ATL to SFO-JFK-ATL on Saturday.

Thursday took 2 HUACA, Saturday 1st agent did it no problem.
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Old Jun 7, 2017, 2:51 pm
  #3165  
 
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Originally Posted by TetonSig
I just did this both ways over Memorial Day weekend. Thursday changed ATL-SFO to ATL-JFK-SFO and changed SFO-ATL to SFO-JFK-ATL on Saturday.

Thursday took 2 HUACA, Saturday 1st agent did it no problem.
Thanks, yall.
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