How long for Virgin Australia Miles?
Feb 8, 2013, 12:06 pm
#1
Original Poster
Join Date: Jan 2005
Location: Washington, DC
Programs: DL DM/MM, and major hotels
Posts: 501
How long for Virgin Australia Miles?
I purchased a DJ coded flight prior to Jan 13, 2013 and flew the segment in late January. My understanding of the chart is that I should be receiving 100% miles and MQMs for the segment, but have yet to receive a thing. i take it, I should submit the missing miles claim now.
Is my understanding correct? Thanks.
Is my understanding correct? Thanks.
Feb 8, 2013, 2:12 pm
#2
Join Date: Sep 2011
Location: where-ever they pay me to go
Programs: DL KM (charter)
Posts: 300
If I didn't give VA/DJ my SM number (which sometimes happens) at check-in, I usually just mail a copy of the BP when I get back to the States.
It is not uncommon for miles from VA/DJ to take 10-14 working days to appear.
It is not uncommon for miles from VA/DJ to take 10-14 working days to appear.
Feb 9, 2013, 12:14 am
#3
Join Date: Aug 2009
Location: Melbourne, Mostly
Programs: VA Plat, TK E, HH Dia, IHG Gold
Posts: 487
I can't speak for the Delta side of things but Virgin Australia have just undergone a major change of reservation system and everything there is a little screwy at the moment. Definitely put your claim in but don't surprised if everything takes a while to sort out at the moment.