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Delta and new DL.com Profiles A Lot About You

Old Jun 12, 2013, 7:24 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Schmoops
Figured a highly collaborative effort like this needs a wikipost. As items and codes are confirmed, let's centralize them in one place rather than thumb through hundreds of discussion posts.

How to pull your information
Log into your SkyMiles account at Delta.com, then visit this link: https://www.delta.com/databroker/bcdata.action

What the items indicate
v01: Closest airport to home address (encoded using key 1)
v02: Country of residence
v03:
v04: Preferred departure airport/city (encoded using key 2)
v05: Language
v06: discSpndngAmt, in thousands
v07: Skymiles status level
v08: State/province (encoded using key 2)
v09: Pay with Miles eligible
v10: sunTrstInd
v11: prefDestCity
v12: MQS
v13: Hotel loyalty programs stored in DL.com profile (encoded using key 2, see post #829)
v14:
v15: Income, in thousands
v16: Current age + 99
v17: 1/2/3 MM Status
v18: Home value, in thousands
v19:
v20: SkyClub member
v21: SkyMiles account number
v22: Experian Mosaic segment (encoded using keys 1 and 3, see http://www.flyertalk.com/forum/delta...l#post20913445) Description here and Segment Details here
v23: Saved search destination airports (encoded using key 1)
v24: SkyClub renewal date (coded using key 3)
v25: Saved payment information (encoded using key 1) AND SPG status (encoded using key 1, see http://www.flyertalk.com/forum/delta...l#post20913463)
v26: Gender/prefix (1=male/Mr, 2=female/Ms/Mrs, 3=Dr/other) (to be confirmed)
v27:
v28: SkyMiles account number with 3 leading zeros (called "CustID" in previous data)
v29: Logged in (SM account)
v30: Customer Value Score (Questionable, and scale is unknown)
v31: RDM balance
v32: Dream trips from DL.com profile (encoded using key 2)
v33: MQM balance
v34: Activities & Interests from DL.com profile
v35:
v36:
v37:
v38:
v39: ?? Duplicate for Language ??
v40: ?? Duplicate for Country of Residence ??

Encoding

Three different coding keys are used for variables 01, 04, 08, 13, 22, 23, 24, 25, and 32. For full mappings, click here: Keys 1, 2, and 3
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Delta and new DL.com Profiles A Lot About You

Old Jan 24, 2013, 11:35 pm
  #121  
 
Join Date: Jul 2003
Location: Salt Lake City, UT, USA
Posts: 762
Originally Posted by steex
Just to bring together our few data points on mindsetSeg, so far we've seen the following outputs:

DW from FO, CustValSeg 0
FL from FO, CustValSeg 1
FL from FO, CustValSeg 2
FL from PM, CustValSeg 1
GT from DM, CustValSeg 0
GT from DM, CustValSeg 2
GT from DM, CustValSeg 27
IN from [unknown]
MM from FO, CustValSeg 0
SS from GM, CustValSeg 2
SS from PM, CustValSeg 11
SS from PM, CustValSeg 5
SS from DM, CustValSeg 12
SS from Unknown Level, CustValSeg 5
Good list. Thanks. Add DW from DM, CustValSeg 20
happydad100 is offline  
Old Jan 24, 2013, 11:36 pm
  #122  
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Join Date: Sep 2009
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Posts: 100,369
Originally Posted by mnredfox
Ss
fl
dw
in
bh
ib
GT is missing and was there an IB?
MSPeconomist is offline  
Old Jan 24, 2013, 11:37 pm
  #123  
 
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
Originally Posted by MR_MAMA
it seems there are only 4 mindset codes so far DW, FL, SS and GT

I want to crack this before Delta discovers this in the morning. You know they will be logging in first thing
I have mindset code - MM.

Also it says I have 5 children -- ummm I don't think so.

And I have 0 as customer value

Plus I currently own in Manhattan and rent in california. I have a 0 for home value.
secretsea18 is offline  
Old Jan 24, 2013, 11:38 pm
  #124  
 
Join Date: Dec 2005
Location: Likely being followed...
Programs: DYKWIA Extraordinaire. TrollSlayer Mega Diamond. [insert esoteric sounding status level(s) here]
Posts: 5,240
Originally Posted by secretsea18
I have mindset code - MM.

Also it says I have 5 children -- ummm I don't think so.

And I have 0 as customer value

Plus I currently own in Manhattan and rent in california. I have a 0 for home value.
Could the 5 kids be scuba gear
Vuelos is offline  
Old Jan 24, 2013, 11:39 pm
  #125  
 
Join Date: Nov 2007
Location: SJC (formerly CHI and STL)
Programs: AS, DL, AA, UA, WN
Posts: 1,013
Originally Posted by paulmoscow
FO, custValSeg 0
Originally Posted by mnredfox
I'm a DM with SS mindset - my cust val seg is 3
Originally Posted by happydad100
Add DW from DM, CustValSeg 20
All added to previous post.
steex is offline  
Old Jan 24, 2013, 11:42 pm
  #126  
 
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
Originally Posted by Vuelos
Could the 5 kids be scuba gear
No my gear is not that old. one of them is 18 apparently
secretsea18 is offline  
Old Jan 24, 2013, 11:43 pm
  #127  
 
Join Date: Sep 2008
Location: SEA
Programs: AA Plat, DL PM (not for long)
Posts: 546
From what I can tell, this data isn't being sent in the clear. It's not obfuscated, yes, but the connection between your computer and DL.com is secure (https://...), so no one can snoop on the data. Doesn't mean they aren't sending it in the clear elsewhere though.
discstickers is offline  
Old Jan 24, 2013, 11:44 pm
  #128  
 
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
Originally Posted by steex
All added to previous post.
OK.. I am MM on the mindset.
FO dropped down from PM. I flew nothing at all last year, but it also says that I spent $12K.
I will be dirt on 3/1/12
secretsea18 is offline  
Old Jan 24, 2013, 11:45 pm
  #129  
 
Join Date: Dec 2011
Programs: DL DM PM
Posts: 2,033
Originally Posted by secretsea18
I have mindset code - MM.

Also it says I have 5 children -- ummm I don't think so.

And I have 0 as customer value

Plus I currently own in Manhattan and rent in california. I have a 0 for home value.
I would imagine if this is a marketing mindset segmentation doodad it would correlate more with the mosaic than anything else. Anyway, more data:

DM SS 6 C11
NotHamSarnie is offline  
Old Jan 24, 2013, 11:49 pm
  #130  
 
Join Date: Nov 2007
Location: SJC (formerly CHI and STL)
Programs: AS, DL, AA, UA, WN
Posts: 1,013
Updated as of all posts above this one (and some data received via Private Message):

BH from No Status, CustValSeg 0
DW from FO, CustValSeg 0
DW from DM, CustValSeg 20
FL from FO, CustValSeg 1
FL from FO, CustValSeg 2
FL from PM, CustValSeg 1
GT from DM, CustValSeg 0
GT from DM, CustValSeg 2
GT from DM, CustValSeg 27
IN from FO, CustValSeg 0
MM from FO, CustValSeg 0
MM from FO, CustValSeg 0
SS from GM, CustValSeg 2
SS from PM, CustValSeg 11
SS from PM, CustValSeg 5
SS from DM, CustValSeg 3
SS from DM, CustValSeg 6
SS from DM, CustValSeg 12
SS from Unknown Level, CustValSeg 5
steex is offline  
Old Jan 24, 2013, 11:59 pm
  #131  
 
Join Date: Mar 2012
Location: DCA
Programs: DL SkyMiles Platinum Medallion
Posts: 278
FL from FO, CustValSeg 1
dtwtransport is offline  
Old Jan 25, 2013, 12:02 am
  #132  
 
Join Date: May 2011
Location: Alaska
Programs: DL, AS, 7H, KS
Posts: 101
This is one of the most interesting threads I have seen in quite some time.

Tip of the hat to the OP - thanks for sharing.

FWIW, my info was way off:
- They almost Quadrupled my income
- My home value was not even close
- I do not have 4 kids
Eighty8MPH is offline  
Old Jan 25, 2013, 12:38 am
  #133  
 
Join Date: Mar 2003
Location: TUL
Programs: AA Plat, DL FO/1MM, UA Silver, Marriott Titanium, National Exec Elite
Posts: 2,102
DW from PM, CustValSeg 4

Interesting thread!
jjglaze77 is offline  
Old Jan 25, 2013, 12:40 am
  #134  
 
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,944
I have to say I think Delta owes us all* an apology for pushing confidential information like my birthdate, income, and home zip+4 (specific enough to get REALLY close, especially when combined with the valuation data) over the wire to any computer I log in to delta.com from (like the shared machine in the lobby of my hotel that I print a boarding pass on?)

It's not like it's any surprise anymore when we find a delta.com issue, but seriously, people. What a fiasco.

(*Well, not like Delta would apologize to me, personally: I'm apparently custValSeg: 0 )
BenA is offline  
Old Jan 25, 2013, 12:40 am
  #135  
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GM - Value 0 - Mindset DD
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