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Old Jan 17, 13, 12:27 pm   #1
 
Join Date: Dec 2012
Location: ATL F-Terminal
Programs: Hilton C, Marriott Pt, Delta Pt
Posts: 244
Anyone else having a problem checking in?

"We're sorry. We can't validate your ticket.
Please contact your local reservation office for help."


Lovely. I can't even check in to my flights for tomorrow.
Hopefully Delta has more time to work on everyday stuff, now they got the MQD info page out of the way.
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Old Jan 17, 13, 12:40 pm   #2
 
Join Date: May 1999
Location: CVG, DAY, CMH
Programs: DL DM 3MM, HH Diamond, Marriott Gold
Posts: 1,272
It seems their latest website upgrade has impacted both upgrades and checkin. I had to do mine at the airport today - even the agent was a bit

perplexed
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Old Jan 17, 13, 12:47 pm   #3
 
Join Date: Mar 2011
Location: Shanghai
Programs: DL DM, HH Gold, SPG Gold
Posts: 27
Quote:
Originally Posted by flyertalk77 View Post
"We're sorry. We can't validate your ticket.
Please contact your local reservation office for help."


Lovely. I can't even check in to my flights for tomorrow.
Hopefully Delta has more time to work on everyday stuff, now they got the MQD info page out of the way.
I was able to online check in, but my wife got the same message. On the phone with online support now. Ill give you an update in 5 hours when they answer
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Old Jan 17, 13, 12:49 pm   #4
 
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 8,660
You have not met the $2500 minimum annual spend required to qualify for OLCI.

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Old Jan 17, 13, 12:55 pm   #5
 
Join Date: Mar 2011
Location: Shanghai
Programs: DL DM, HH Gold, SPG Gold
Posts: 27
Quote:
Originally Posted by StayingHomeIsBetter View Post
You have not met the $2500 minimum annual spend required to qualify for OLCI.

But I spent over 25K on my Delta AMEX last year
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Old Jan 17, 13, 1:01 pm   #6
 
Join Date: Dec 2012
Location: ATL F-Terminal
Programs: Hilton C, Marriott Pt, Delta Pt
Posts: 244
Quote:
Originally Posted by StayingHomeIsBetter View Post
You have not met the $2500 minimum annual spend required to qualify for OLCI.

I have already spent $3000+ on DL flights this month alone.
I want my MQD Silver card now!!!!
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Old Jan 17, 13, 1:06 pm   #7
 
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 8,660
Quote:
Originally Posted by tjhosea View Post
But I spent over 25K on my Delta AMEX last year
Yes, but it is your wife who is having trouble checking in?
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Old Jan 17, 13, 1:57 pm   #8
 
Join Date: Dec 2011
Posts: 8
I checked this am for a flight tomorrow with no trouble.

Although the site looked a bit different - thought the checkin seemed a little cleaner.
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Old Jan 17, 13, 2:17 pm   #9
 
Join Date: Nov 2010
Location: BOS
Programs: DL PM, Hertz Gold Plus, SPG Gold
Posts: 1,051
I just checked in and printed BPs for my 4:00 flight tomorrow. No issues.
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Old Jan 17, 13, 2:41 pm   #10
 
Join Date: Jul 2007
Location: VPS
Programs: DL-PM. AA,QF,UA. Every imaginable hotel program, but use Hotwire and Priceline whenever possible!
Posts: 2,266
Just goes to show that TKWYA
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Old Jan 17, 13, 2:41 pm   #11
 
Join Date: Sep 2012
Programs: DL DM
Posts: 33
Same thing happened to me. Not sure if it was because my SWU cleared at the same time check-in was available or not. Called the DM line and they had reservations re-validate my ticket. It took about 10 minutes. Then I checked in from the iPhone app.
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Old Jan 17, 13, 3:02 pm   #12
 
Join Date: Dec 2012
Location: ATL F-Terminal
Programs: Hilton C, Marriott Pt, Delta Pt
Posts: 244
They ended up reissuing my ticket too. I was able to check in shortly after that.
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Old Jan 17, 13, 5:25 pm   #13
 
Join Date: Jan 2010
Programs: AA Plat 2MM/UA G MM/DL MM DM 2015/BA Silver/Hyatt Diamond
Posts: 2,856
Quote:
Originally Posted by flyertalk77 View Post
They ended up reissuing my ticket too. I was able to check in shortly after that.
Me too. Using SWU but not sure if that's why.
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Old Jul 18, 13, 8:15 pm   #14
 
Join Date: Sep 2012
Location: Williamsburg, VA
Programs: DL DM, MR Plat, HH/SPG Gold, UA Silver, USAF million miler ;)
Posts: 669
Just had this today. The CS agent said it was because my SWU cleared (I saw this and picked a seat up front) but for some reason "the ticket didn't reissue."

She had to put me on hold for several minutes (so far, I'm still on hold) to fix.

So if you are on a SWU and get this message...call, don't wait.
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