Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Delta Air Lines | SkyMiles
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old Dec 16, 12, 6:24 pm   #1
 
Join Date: Sep 2004
Location: SLC
Programs: Delta Platinum; Marriott Gold; SPG Gold
Posts: 26
Alaska Air Seat Assignments

I am on DL9050 from HNL to SEA in January. It is operated by Alaska Airlines.
I have seat assignments in an exit row but they show up as "requested".
How do I get these assigned. I called Delta Platinum line and they were not helpful. Said anything could happen with these seats at the gate. Will AS talk to me about this or is this just policy?
Thanks
flyfarther is offline   Reply With Quote
Old Dec 16, 12, 7:34 pm   #2
used to be 'jrl22'
 
Join Date: Nov 2009
Location: Washington
Programs: DL GM; UA (ex-CO), AS
Posts: 2,386
call DL and get the AS PNR, then call AS to make sure your DL status shows in their system
jrl767 is offline   Reply With Quote
Old Dec 16, 12, 7:36 pm   #3
 
Join Date: May 2011
Location: Alaska
Programs: DL & AS
Posts: 65
The DL and AS systems do not always communicate well – especially when it comes to seat assignments.

If you try to choose your seats on delta.com for an AS flight, there is no guarantee that your seat will “stick.”

Your best bet here is to call AS and ask for your Alaska confirmation code.
Once you have this, you can go to alaskaair.com and choose your seat. Then it will stick.

I have used this method many times with a high success rate.
Eighty8MPH is offline   Reply With Quote
Old Dec 16, 12, 8:50 pm   #4
 
Join Date: Apr 2004
Location: Singapore
Programs: Delta MM and PM
Posts: 71
I have a Delta international trip coming up with a leg from SEA/STL on AS. I asked and tweeted Delta for my Alaska confirmation code and was told both times that they couldn't see it. @Deltaassist thought it was odd. If I call AS will they be able to find me with just my Delta confirmation or flight number?
dmf_singapore is offline   Reply With Quote
Old Dec 16, 12, 9:16 pm   #5
 
Join Date: Dec 2008
Location: SAN
Programs: DL GM, UA 1P, AA fallen Gold, Marriott Gold, Priority Pass, Hertz #1 Gold
Posts: 280
Quote:
Originally Posted by dmf_singapore View Post
I have a Delta international trip coming up with a leg from SEA/STL on AS. I asked and tweeted Delta for my Alaska confirmation code and was told both times that they couldn't see it. @Deltaassist thought it was odd. If I call AS will they be able to find me with just my Delta confirmation or flight number?
Yes they will, I've done that myself.
__________________
Where ever I go, there I am. Spelling matters!
wb9tio is offline   Reply With Quote
Old Dec 16, 12, 9:19 pm   #6
 
Join Date: Nov 2009
Programs: AA EXP, DL PM (on a slow slide from DM) & proud KM!, UA kettle (former 1K/PP)
Posts: 1,105
Quote:
Originally Posted by dmf_singapore View Post
I have a Delta international trip coming up with a leg from SEA/STL on AS. I asked and tweeted Delta for my Alaska confirmation code and was told both times that they couldn't see it. @Deltaassist thought it was odd. If I call AS will they be able to find me with just my Delta confirmation or flight number?
You can get your AS confirmation number by calling AS and working your way thru the automated prompts (flight #, date, etc). Kind of tedious, but it beats waiting on hold.
flymonthly is offline   Reply With Quote
Old Dec 16, 12, 10:38 pm   #7
 
Join Date: Sep 2004
Location: SLC
Programs: Delta Platinum; Marriott Gold; SPG Gold
Posts: 26
Thanks to all. I called AS and got the confirmation# but then asked if they could assign the seats. They saw I was Plat and made the assignment so all is set.
Thanks again for all the help.
Happy Holidays.
flyfarther is offline   Reply With Quote
Old Dec 17, 12, 1:08 am   #8
 
Join Date: Jul 2010
Location: BOS
Programs: Delta Gold, SPG Gold
Posts: 44
Quote:
Originally Posted by flyfarther View Post
Thanks to all. I called AS and got the confirmation# but then asked if they could assign the seats. They saw I was Plat and made the assignment so all is set.
Glad it worked out for you. Definitely good to check. I got burned earlier this month by not checking on a AS code. Seats I chose via DL.com didn't get reserved for me and nothing but the last row was waiting for me by the time I realized the error of my ways (and DL's IT-ways ).

flying_kicks
flying_kicks is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 3:44 pm.




SEO by vBSEO ©2011, Crawlability, Inc.