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Old Oct 12, 12, 3:14 am   #2746
 
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Quote:
Originally Posted by GRALISTAIR View Post
Glad I checked back on this thread- I did not realize there were large reductions in fares across the pond next year.
Check out this thread for some nice details on the subject.

http://www.flyertalk.com/forum/delta...bru-mxp-4.html
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Old Oct 17, 12, 10:44 am   #2747
 
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I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.

How long did DL actually honor the promise of the grandfathered value?
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Old Oct 17, 12, 1:02 pm   #2748
 
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There was a point that miles expired. They do not right now.

There is always ways to keep miles from expiring (hotel partners, credit cards, etc) so it is in the hands of and up to the individual to ensure this.
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Old Oct 17, 12, 1:17 pm   #2749
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Quote:
Originally Posted by bajrbajr View Post
I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.

How long did DL actually honor the promise of the grandfathered value?
Quite a while, maybe 10-15 years. However, it was not long enough for some who were caught unawares and did in fact see their real miles turned into SkyPesos.
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Old Oct 17, 12, 1:22 pm   #2750
 
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Quote:
Originally Posted by goodandclassy View Post
... otherwise known as Skymiles management

http://prntscr.com/h75uf

Didn't think it deserved its own thread

Maybe I am too cynical, but I can't see how such turnover could bring good news to the passengers is jeff even still around?

One can only guess why or how we have so many postings over a month - but somehow I see this as alignment with corporate drive to maximize shareholder value :/ on the back of customers

Or maybe, good things are indeed coming, and the skymiles program makes strides to actually become best in class (for frequent flyers). hah

One position I know is a result of a scheduled retirement, but I was surprised to see that medallion program manager opening. What happened to the gentleman that was in that position? I thought he was there for the Freddie awards few months ago... http://www.freddieawards.com/attendees.php
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Old Oct 17, 12, 1:28 pm   #2751
 
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So if there are drastic changes coming to the program next year, is it really necessary to burn DL miles now? If DL grandfathers the old miles, even for a couple - few years, their value won't vanish right away.
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Old Oct 17, 12, 1:34 pm   #2752
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Quote:
Originally Posted by AA_EXP09 View Post
But M fares are generally bought for flexibility, not just SWU use.
If this is true, then DL should offer an inflexible fare on which SWUs can be applied. It could be more expensive or have more restrictions than existing fares, so that there is some addition to the fare for the privilege of upgrading. Or DL could allow upgrades into BE from H fares with a copay.
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Old Oct 22, 12, 11:42 pm   #2753
 
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Quote:
Originally Posted by LedgeT View Post
The Loyalty Program is comprised of two projects that seek to increase revenue and customer loyalty along with
decreasing liability related to unused award miles. Coordinated communication to the general public regarding the
intentions of these changes is paramount to acceptance.

Revenue Based Mileage Accrual (RBMA) project shifts the basis for awarding miles to a revenue based accrual approach
Release 0: Support the communication/announcement of upcoming SkyMiles program changes (targeted 1Q12).
Will no longer display distance flown miles for departures after new miles accrual effective date (targeted for 3Q12)
Release 0.5: Provide Mileage Calculator to calculate approximate revenue based mileage accrual based on travel
after launch ((targeted 2Q12)
Release 1: Convert SkyMiles System from flown miles to revenue based mileage accrual (3Q12)
Release 2: Reward SkyMiles members with miles for all non-air purchases (i.e. SkyClub, Seats) (currently On Hold)

Fare Based Award Ticket Redemption (FBATR) project
Fast Track Release – Provides limited base functionality to align with the Polaris Chicago release timing

Phase I at Launch introduces Fare Based Award Redemption Model, Single Shopping Experience for Customer, New Award Inventory Controls, Cash + Miles Award Redemption Product, Award Redemption for OA, Modifications to the automated Award Refund, Redeposit, and Reissue and Exchange Process

Phase II – After Launch includes Bid for Price Award Redemption Product, Buy It Now Award Redemption Product, Volume Discount Award Redemption Product, Modifications to SkyMiles Branded Mileage Upgrade Products, and Modifications to SkyMiles System-Wide Upgrade Certificates
This website needs a rolling on the ground laughing emoticon.
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Old Oct 22, 12, 11:45 pm   #2754
 
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Quote:
Originally Posted by GRALISTAIR View Post
Glad I checked back on this thread- I did not realize there were large reductions in fares across the pond next year.

I can't get a r/t business class ticket from LAX to either FRA or LHR for less that 9K. It's been this way for a year. *A is almost always cheaper.
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Old Oct 23, 12, 9:19 am   #2755
 
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Quote:
Originally Posted by bajrbajr View Post
I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.

How long did DL actually honor the promise of the grandfathered value?
Yes and yes.

The management lie was "Old Miles will always be Old Miles."

IIRC, the two-tiered system lasted a few years.

Hint: get really nervous when you hear absolute assurances from DL management. As in "Flying Colonels get lifetime Crown Room membership."
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Old Oct 23, 12, 10:49 am   #2756
 
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Quote:
Originally Posted by bajrbajr View Post
I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.

How long did DL actually honor the promise of the grandfathered value?
Yes, they were grandfathered for exactly 10 years, the the remaining balance was transferred into Skymiles. Lot's of fun reedeiming old awards ( 75K business TATL to europe! ) when the ( younger ) phone agents had no idea about the old Frequent flyer programm.
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Old Nov 11, 12, 9:44 pm   #2757
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Okay, EoS, do your worst. I've burned about three quarters of a million SkyMiles this year and my balance is now down to 4 digits. Finished it off with an 11 CPM int'l J redemption for next year. (Never mind that between abysmal availability, AF/KL restrictions, and the award calendar, it took 8 hours of searching on DL to find what UA and their partners offered in large quantities and easily bookable in 5 minutes.)

I'm ready for you.
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Old Nov 13, 12, 2:35 pm   #2758
 
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Quote:
Originally Posted by LedgeT View Post
From a DL source that I trust and who has knowledge.
Can you recheck with your sources again?
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Old Nov 13, 12, 4:03 pm   #2759
 
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I wondered how long it would be before this thread got bumped again. Glad it was not me responsible for the bumping. Anyway, 7weeks before year end and loads of new DL social media members can you at least give us a hint when the timing of any announcement (good or bad) will be?
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Old Nov 29, 12, 11:43 pm   #2760
 
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interesting speculation on TPG. Thoughts?

http://thepointsguy.com/2012/11/my-8...s-devaluation/
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