“Do You Know Who I Am?”: The Definitive Thread of DYKWIA Stories
Sep 19, 2017, 8:03 pm
#8566
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Sep 19, 2017, 9:12 pm
#8568
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,393
Sep 19, 2017, 9:15 pm
#8569
Join Date: Sep 2011
Location: Atlanta, GA (KATL)
Programs: Delta SkyMiles KM, Sky Club/Priority Pass, SPG Gold, HHonors Gold
Posts: 458
The rule is that non-revs are to be offered a meal selection only after all other passengers have been given their choice. The rule used to be that even among non-revs, the FAs are supposed to go in priority order (i.e., buddy passes last), but I don't know if that's still the rule.
Sep 19, 2017, 9:20 pm
#8570
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,393
Many nonrevs will discretely volunteer a second choice or even say that it doesn't matter to them and offer to take what's left.
Sep 19, 2017, 10:32 pm
#8571
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
The order ought to be:
1. Paid passengers. Doesn't matter if they paid cash, miles, cash+miles, cash+RUC/GUC, whatever. Those are all paid.
2. Op-ups.
3. Non-rev.
Sep 19, 2017, 10:34 pm
#8572
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Those of us who understand, yes. (I'll volunteer a second choice because there's usually at least one meal I can't eat due to dietary restrictions.)
Sep 20, 2017, 5:47 am
#8573
Suspended
Join Date: Nov 2010
Location: Paris, Chicago, Rome, London, St John
Programs: DeltaPrivateJet, Ritz PP, Delta 4 million miler - Flying Colonel; AA Exec Plat (3 million + USAir)
Posts: 796
On my TPAC flight (to be clear, in paid D1 so the "want D1, buy D1" crowd here can't get excited), meal orders were being taken in some nonstandard way. In fact, I had to remind the FA doing that task three times that my meal choice hadn't been requested yet. I might have been the last business class passenger to order as a result.
When the FA finally diegned to let me order dinner, she said that my choice, the beef, was out. My response: "Really? As a Diamond on a paid D1 ticket, I would have expected to get my first choice especially since I know that there are a lot of nonrevs in D1 on this flight today." Implicitly I knew that she understood that I was prepared to file a complaint with DL if I didn't get the beef. She said that she would have the purser come talk to me. However, a few minutes later the FA came back and said that they had somehow "found" a beef entree for me.
For the record, there were about seventeen nonrevs in D1 on the flight and of course every D1 seat was occupied, with a few additional nonrevs getting coach seats and no one left behind.
Really it shouldn't be necessary to remind the FAs working in D1 on prime long haul routes (and this was a FA who looked older, so she presumably has been a FA for DL/PMNW for a very long time) of the rule that nonrevs are supposed to get the meals that are left over after all revenue passengers have made their selections. It would have been extremely improbable that none of the seventeen or so nonrevs had picked the beef and I knew it, so I would have been ready to file a complaint on that basis and point out that procedures weren't followed, starting with the initial order in which meal choices were taken.
When the FA finally diegned to let me order dinner, she said that my choice, the beef, was out. My response: "Really? As a Diamond on a paid D1 ticket, I would have expected to get my first choice especially since I know that there are a lot of nonrevs in D1 on this flight today." Implicitly I knew that she understood that I was prepared to file a complaint with DL if I didn't get the beef. She said that she would have the purser come talk to me. However, a few minutes later the FA came back and said that they had somehow "found" a beef entree for me.
For the record, there were about seventeen nonrevs in D1 on the flight and of course every D1 seat was occupied, with a few additional nonrevs getting coach seats and no one left behind.
Really it shouldn't be necessary to remind the FAs working in D1 on prime long haul routes (and this was a FA who looked older, so she presumably has been a FA for DL/PMNW for a very long time) of the rule that nonrevs are supposed to get the meals that are left over after all revenue passengers have made their selections. It would have been extremely improbable that none of the seventeen or so nonrevs had picked the beef and I knew it, so I would have been ready to file a complaint on that basis and point out that procedures weren't followed, starting with the initial order in which meal choices were taken.
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
Sep 20, 2017, 5:57 am
#8575
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Actually it is your fault. Delta used to go by status but one Diamond complained that several others came before him. Now they go down one aisle and back another. Once seated "all in first are equal" (including non-revs). Next you will say that the diamond who used miles and is thus also a non-rev, should come last. FOR SHAME ON YOU!!!!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
Only someone who isn't paying anything (except maybe taxes, which don't affect Delta's revenue) is a non-rev.
Sep 20, 2017, 6:55 am
#8576
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
Actually it is your fault. Delta used to go by status but one Diamond complained that several others came before him. Now they go down one aisle and back another. Once seated "all in first are equal" (including non-revs). Next you will say that the diamond who used miles and is thus also a non-rev, should come last. FOR SHAME ON YOU!!!!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
Sep 20, 2017, 7:12 am
#8577
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Actually it is your fault. Delta used to go by status but one Diamond complained that several others came before him. Now they go down one aisle and back another. Once seated "all in first are equal" (including non-revs). Next you will say that the diamond who used miles and is thus also a non-rev, should come last. FOR SHAME ON YOU!!!!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
I think it is entirely appropriate for revenue passengers to get their meal choices before non-revs and I think that MSPeconomist addressed it well.
While you might disagree in substance, your personal attack against her is uncalled for.
Sep 20, 2017, 7:34 am
#8578
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Actually it is your fault. Delta used to go by status but one Diamond complained that several others came before him. Now they go down one aisle and back another. Once seated "all in first are equal" (including non-revs). Next you will say that the diamond who used miles and is thus also a non-rev, should come last. FOR SHAME ON YOU!!!!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
You should have ordered what you wanted online prior to the flight.
It is you who are a DYKWIA and what this forum is about!
Sep 20, 2017, 1:09 pm
#8579
Join Date: Jun 2012
Location: Atlanta
Programs: Delta Diamond; HHonors Diamond
Posts: 655
("Paying" includes upgrades and FF mile awards, by the way.)
Sep 20, 2017, 2:13 pm
#8580
Join Date: Jun 2014
Posts: 960