“Do You Know Who I Am?”: The Definitive Thread of DYKWIA Stories
#5956
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
- woman gets out phone and says i am writing to delta about this right now - we push back FA stands in front of the first class section and announces to the passengers - we are very sorry that we were unable to provide pre-flight beverages but we were specifically told by operations not to so that we could get this flight out and have all of you make your connections -
#5957
Join Date: Feb 2013
Location: AZ
Programs: DL, AA
Posts: 359
#5960
Join Date: Feb 2013
Location: AZ
Programs: DL, AA
Posts: 359
#5961
Join Date: Nov 2015
Location: At the moment? ...
Programs: DL DM, Marriott Titanium
Posts: 377
Don't know if this qualifies for DYKWIA status as it didn't happen on the plane but here goes:
At TSA Pre in IAD this morning which was actually moving pretty fast, something a little out of the ordinary because of IAD's physical setup. There is a choke point between the podium agents checking IDs and the staging table for the baggage scanner; three feet separates the two. Generally IAD has two podium agents. Both lines feed the lone baggage scanner.
There were maybe 12 PAX total in the two podium lines. The agents in the first line were in some kind of shift change as I arrived so I got in the other line. Little Miss was at the end of first line and got impatient so she got behind me. Naturally the line slowed way down once PAX from the first line started clearing again as they were waiting their turn for the staging table. PAX ahead of me got his docs clears and there was enough room for the agent to motion me forward. Mine cleared but there was nowhere for me to go so I just stood there, until I felt a nudge behind me.
"Excuse me please, I have these", said Little Miss while trying to extend/push her docs and ID past me.
"No one's going anywhere quickly", I replied as kindly as I could as I was in a very good mood for that time of the morning and I really couldn't move. There was just no where to go.
But she continued to push her docs forward. "It's really not all that important".
"I'm sorry, yes it is", was my final reply as the gentleman ahead of me glanced back to get a look at what was going on.
I don't get it, in any TSA line you are simply not going anywhere quickly. She was not in any rush because after clearing security she took her time walking to wherever she was going and she did not have that "Oh my I'm going to miss my flight if you don't let me skip ahead right now" which I am generally pretty happy to accommodate. It was just "I'm here, let me through".
At TSA Pre in IAD this morning which was actually moving pretty fast, something a little out of the ordinary because of IAD's physical setup. There is a choke point between the podium agents checking IDs and the staging table for the baggage scanner; three feet separates the two. Generally IAD has two podium agents. Both lines feed the lone baggage scanner.
There were maybe 12 PAX total in the two podium lines. The agents in the first line were in some kind of shift change as I arrived so I got in the other line. Little Miss was at the end of first line and got impatient so she got behind me. Naturally the line slowed way down once PAX from the first line started clearing again as they were waiting their turn for the staging table. PAX ahead of me got his docs clears and there was enough room for the agent to motion me forward. Mine cleared but there was nowhere for me to go so I just stood there, until I felt a nudge behind me.
"Excuse me please, I have these", said Little Miss while trying to extend/push her docs and ID past me.
"No one's going anywhere quickly", I replied as kindly as I could as I was in a very good mood for that time of the morning and I really couldn't move. There was just no where to go.
But she continued to push her docs forward. "It's really not all that important".
"I'm sorry, yes it is", was my final reply as the gentleman ahead of me glanced back to get a look at what was going on.
I don't get it, in any TSA line you are simply not going anywhere quickly. She was not in any rush because after clearing security she took her time walking to wherever she was going and she did not have that "Oh my I'm going to miss my flight if you don't let me skip ahead right now" which I am generally pretty happy to accommodate. It was just "I'm here, let me through".
#5962
Join Date: Jul 2010
Location: On the road somewhere
Programs: DL, National, Marriott, Hilton
Posts: 4,304
That took place right in front of a TSA officer doing ID check, right? If so they should've said something.
Unfortunately impatient people understand that there isn't anything you (as an employee, person in line, car on the road, etc.) can do.
Unfortunately impatient people understand that there isn't anything you (as an employee, person in line, car on the road, etc.) can do.
#5963
Join Date: Aug 2002
Location: Atlantic Beach, Florida, USA
Posts: 1,000
Today's 2297 ATL-JAX on a Mad Dog. Usually a very tame crowd. Call for pre-boards and the FC passengers started to line up. Mrs AB and I were 5th and 6th. There were 10 or 12 people in line. Man and woman came across and ducked under the tape in front of the 3rd person in line. She let them have it. They moved to the side of the line and then the guy hip checked me to have their boarding passes scanned. I told my wife that we should wait since the people in 4A and 4B were much more important than the rest of us. Laughter from the rest of the line. The woman turned back to me and said, "We JUST want to get home."
Mrs. AB is putting the over/under on alcoholic beverages for the 45 minute flight at 1.5 apiece. Betting line is moving higher after the PDB.
Mrs. AB is putting the over/under on alcoholic beverages for the 45 minute flight at 1.5 apiece. Betting line is moving higher after the PDB.
#5964
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,031
Today's 2297 ATL-JAX on a Mad Dog. Usually a very tame crowd. Call for pre-boards and the FC passengers started to line up. Mrs AB and I were 5th and 6th. There were 10 or 12 people in line. Man and woman came across and ducked under the tape in front of the 3rd person in line. She let them have it. They moved to the side of the line and then the guy hip checked me to have their boarding passes scanned. I told my wife that we should wait since the people in 4A and 4B were much more important than the rest of us. Laughter from the rest of the line. The woman turned back to me and said, "We JUST want to get home."
#5965
Join Date: Jan 2015
Location: Florida
Posts: 686
Possible DYKWIA. A woman and her 2 kids were seated near the back of the plane. For a majority of the flight, these two little girls (maybe 3 and 5) were just running up and down the length of the plane (and sitting in the aisle towards FC) while the mother sat in the back on her iPad. No bad behavior by the kids, but seemed unusual that you would be ok with letting your kids do that on a plane. The FAs walked the girls back to the mother a few times, but she obviously didn't get the hint as this continued for a while longer.
Second case: getting ready to push back but my seat mate is on his phone. FA sees him and says the plane won't leave with him on the phone. He says it's an emergency phone call, so they offer to let him off. "Just hang on, I'll be done in a few minutes." FA asks if it's an emergency then he needs to get off the plane or deal with it when we land. This continues for a few minutes, then the guy in the row behind us starts talking about how has been flying on Delta for 40 years, and I need to leave right now to make my meeting.
Second case: getting ready to push back but my seat mate is on his phone. FA sees him and says the plane won't leave with him on the phone. He says it's an emergency phone call, so they offer to let him off. "Just hang on, I'll be done in a few minutes." FA asks if it's an emergency then he needs to get off the plane or deal with it when we land. This continues for a few minutes, then the guy in the row behind us starts talking about how has been flying on Delta for 40 years, and I need to leave right now to make my meeting.
#5966
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
This reminds me of the incident (and lawsuit) about WN demanding that a passenger get off the phone instantly when she was trying to talk her husband out of committing suicide. FAs could well feel a bit gun-shy about demanding that the phone be turned off immediately as soon as the person claims it's an emergency.
#5968
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,399
Maybe, but staying on the flight could get the passenger back to the dying relative or whatever ASAP versus deplaning to finish the conversation and at best hoping to get space on the next flight. It could be a very difficult dilemma to face at a difficult time.
#5969
Join Date: Jan 2015
Location: Florida
Posts: 686
This reminds me of the incident (and lawsuit) about WN demanding that a passenger get off the phone instantly when she was trying to talk her husband out of committing suicide. FAs could well feel a bit gun-shy about demanding that the phone be turned off immediately as soon as the person claims it's an emergency.
I have no clue what the emergency was and whether it was/was not justified. I won't speculate on that point, but I thought it was interesting that no explanation was given, then the 40-year flyer chimed in that we needed to leave so he could make his meeting.
Last edited by Canarsie; Feb 13, 2016 at 8:29 pm Reason: Consolidation.
#5970
Join Date: Oct 2008
Posts: 338
What emergency can one resolve on the other end of a phone?
Not being sarcastic, just asking for scenarios.
If it is an emergency, why are you calling me instead of emergency services? Do you think I can deplane and get to you faster than an ambulance? Do you want me to talk you through the steps to do after snakebite?
Not being sarcastic, just asking for scenarios.
If it is an emergency, why are you calling me instead of emergency services? Do you think I can deplane and get to you faster than an ambulance? Do you want me to talk you through the steps to do after snakebite?