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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Sep 26, 2012, 11:09 am
  #976  
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Originally Posted by dieuwer2
Do you mean "for free"?
I do, sorry for the confusion. I certainly wouldn't pay for EC on a domestic flight when I can get an exit row for free.
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Old Sep 26, 2012, 3:08 pm
  #977  
 
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So, I just failed to accomplish this at OLCI and had to have it done by phone. At what point during the check-in process is this an option? Once I was already checked in, I was able to select EC seats but only at a price.
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Old Sep 26, 2012, 3:27 pm
  #978  
 
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Originally Posted by taboulie
So, I just failed to accomplish this at OLCI and had to have it done by phone. At what point during the check-in process is this an option? Once I was already checked in, I was able to select EC seats but only at a price.
It has to be 24 hours before the segment. You can OLCI for the reservation 24 hrs before the first flight, and you should be able to select EC for that first flight at that time. However, any subsequent legs (i.e. connections) won't let you select EC until 24 hours before the departure of that specific leg.

This appears to be a flaw in Delta IT as all of the marketing for EC says we should get it at OLCI. Unfortunately, in the real world, that isn't the case unless you speak with reservations (or tweet DeltaAssist).
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Old Sep 26, 2012, 3:50 pm
  #979  
 
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Here's my review of the Economy Comfort seats on the 737-800. RWoman, feel free to add this to the summary since there isn't much there on anything on the 737 other than row 10.

Rows 10-12 aren't very comfortable, IMHO. On most of the other aircraft with Economy Comfort seats that I've sat in, the headrests at least offer extra padding and even a possible neck support thingy. On the 737, it looks like they just put light colored seat covers with the Economy Comfort logo on the seats and called it a day.

Recline is actually pretty good, at least in Row 11. However, I think I'd rather have the exit row vs. Economy Discomfort on this aircraft in the future. YMMV.

Nothing like Diamonds and Platinums sitting in the back on a Wednesday afternoon....FCM at its finest.
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Old Sep 26, 2012, 4:22 pm
  #980  
 
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Originally Posted by JW6130
Recline is actually pretty good, at least in Row 11. However, I think I'd rather have the exit row vs. Economy Discomfort on this aircraft in the future. YMMV.
I've flown the 738 this month in Row 10 and the exit row. The exit row is better than row 10 for leg room (even the aisle seat still has about half of the hard bulkhead). I think the seats in EC row 10 and exit row are identical, both slightly narrower because of a tray table stored in the armrest. Thus, I suspect that the other EC rows have the same seats as regular economy, other than the fabric covering the headrest.
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Old Sep 27, 2012, 9:18 am
  #981  
 
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Still debating between row 17 (bulkhead) and row 21 (second of 2 exit rows) on 767-300ER (refurbished) between JFK and FRA. I would appreciate any thoughts, suggestions and personal experience. Thanks in advance.
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Old Sep 27, 2012, 11:44 am
  #982  
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Originally Posted by ctbjr1309
Still debating between row 17 (bulkhead) and row 21 (second of 2 exit rows) on 767-300ER (refurbished) between JFK and FRA. I would appreciate any thoughts, suggestions and personal experience. Thanks in advance.
Hi. There are links to this specific topic in the international section on the 763 in post #1.
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Old Sep 27, 2012, 11:59 am
  #983  
 
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Originally Posted by rwoman
Hi. There are links to this specific topic in the international section on the 763 in post #1.
Well, I did read through this topic and the various linked threads but didn't find what I'm looking for. Perhaps I'm a dope and if so I apologize. However, I don't find a definitive post comparing bulkhead and exit row on the refurbished 767-300ER. Some of the posts may in fact be discussing that particular situation but as best I can tell they don't specify that.

In any event, I'll take my chances and hope for the best if nobody has personal observations. Thanks.
Last edited by ctbjr1309; Sep 27, 2012 at 12:19 pm
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Old Sep 27, 2012, 1:09 pm
  #984  
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Originally Posted by ctbjr1309
Well, I did read through this topic and the various linked threads but didn't find what I'm looking for. Perhaps I'm a dope and if so I apologize. However, I don't find a definitive post comparing bulkhead and exit row on the refurbished 767-300ER. Some of the posts may in fact be discussing that particular situation but as best I can tell they don't specify that.

In any event, I'll take my chances and hope for the best if nobody has personal observations. Thanks.
Both have very good leg room. The main difference is the exit row tends to get very cold, but, IIRC, the tray tables in the row in front do fold down, providing additional horizontal space if needed.

Existing exit row discussion links from post #1
http://www.flyertalk.com/forum/delta...l#post18959766

Row 17/763 bulkhead:
http://www.flyertalk.com/forum/delta...l#post19103676
http://www.flyertalk.com/forum/delta...nomy-plus.html
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Old Sep 28, 2012, 9:00 am
  #985  
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Bulkhead on 777-200R are super spacious. I highly recommend that for anyone, way more than other EC seats.

Note that 31C and 31H really don't have space for bags even after takeoff as some of legroom is technically in the aisle. Traffic should be minimal though as only FA's should walk in that space as it is the J/Y divider.
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Old Sep 29, 2012, 4:33 pm
  #986  
 
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I'd really appreciate the advice of someone who's experienced this particular seating layout!

I'm flying LHR-BOS (and return) on 623 and 624 respectively, which as far as I know is the 767-300 L. My "choose your seat" pages are throwing up a layout in Y with the C, D and E seats alone in row 16 and EC up to row 21, however the corresponding Seat Guru map shows something different, with F and G seats alone in the first row of EC.

I'm therefore having a little trouble trying to pick the best seat in EC for my flight- can anyone with a little experience with this point out any seats without windows, where the fuselage sticks out on recline or any other little negatives? Also- advice on the best seat to view the overhead screens would be great at the moment one of the window seats in row 18 is looking like my best bet...
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Old Sep 29, 2012, 7:09 pm
  #987  
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Originally Posted by rhirhi
I'd really appreciate the advice of someone who's experienced this particular seating layout!

I'm flying LHR-BOS (and return) on 623 and 624 respectively, which as far as I know is the 767-300 L. My "choose your seat" pages are throwing up a layout in Y with the C, D and E seats alone in row 16 and EC up to row 21, however the corresponding Seat Guru map shows something different, with F and G seats alone in the first row of EC.

I'm therefore having a little trouble trying to pick the best seat in EC for my flight- can anyone with a little experience with this point out any seats without windows, where the fuselage sticks out on recline or any other little negatives? Also- advice on the best seat to view the overhead screens would be great at the moment one of the window seats in row 18 is looking like my best bet...
The updated 763s have AVOD at each seat, so no worries about placement for seeing movies.

Recline is pretty much the same. The bulkhead seats and row 21 have the best leg room.
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Old Sep 30, 2012, 4:35 am
  #988  
 
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Oh I see, for some reason I thought that the layout on seatguru was the updated version and that I'd be getting the old one with overhead tvs. That's good news, thank you.
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Old Oct 2, 2012, 12:00 pm
  #989  
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Arrow Modified 763ER - EC Seats
Hi Everyone,

I flew DL 10 ATL-LHR last night - a couple of days ago they'd swapped a 764 for the 763. As it is a LHR flight, which guarantees lay flat seats in J, I knew it should be the updated 763ER.

Row 17 AB FG and 16 CDE were the bulkhead and rows 20 AB FG and 21 AB FG are the exit rows on this a/c.

Thoughts based on experiences on this a/c:

Row 16:
The bulkhead did not seem to have quite as much leg room as before the updates to this a/c. AB and FG looked like they had slightly less leg room than CDE. That said, I think it's still better than the 764.

17FG:


17CDE:


Row 20/21 - Exit Rows:
Both exit rows have very good leg room. I think that row 21 may have slightly better recline over row 20, but both do recline.

21G Legroom:
Last edited by rwoman; Oct 29, 2013 at 2:29 pm
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Old Oct 2, 2012, 12:07 pm
  #990  
 
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rwoman, this is exactly what I was looking for. Many thanks for the info. I like that the Row 21 seats have a fold down tray table. How would you assess the leg room difference, if any, between Rows 17 and 21? Thanks again.
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