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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jan 13, 2015, 1:57 pm
  #1936  
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Originally Posted by sr1n1
not sure what the heck is going on, so far ( have taken 4 flights since beginning of this year), I haven't been able to choose EC seats at the time of booking on any of the flights. None of them seem to be available. If anything is available, its just the center seat.
In may cases, EC tends to fill up quickly. Sometimes, it helps to keep checking (phone app) once at the airport and closer to departure as some could be upgraded and others could change their plans.
rwoman is offline  
Old Jan 17, 2015, 5:29 pm
  #1937  
 
Join Date: Jan 2015
Location: Atlanta
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Posts: 65
EC just not that great for me

New poster here ... I expect there are similar comments in this 130 page thread, but EC isn't any great shakes for me. As a business traveler, I never check bags. Since the seats are right behind first class, you can't get your bags up top unless you push yourself aggressively up to the front of the line at the gate house. Trying to fight all the incredibly obnoxious medallion flyers out there that bully there way forward or just cut in front of everyone at the gate house (yes, I've been Medallion for many, many years) is just not worth two to three inches of legroom and stress if you're running late. I've been opting for exit rows because I can calmly board with Sky Priority and have plenty of room for my roller board.
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Old Jan 17, 2015, 7:16 pm
  #1938  
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Originally Posted by lucke27
New poster here ... I expect there are similar comments in this 130 page thread, but EC isn't any great shakes for me. As a business traveler, I never check bags. Since the seats are right behind first class, you can't get your bags up top unless you push yourself aggressively up to the front of the line at the gate house. Trying to fight all the incredibly obnoxious medallion flyers out there that bully there way forward or just cut in front of everyone at the gate house (yes, I've been Medallion for many, many years) is just not worth two to three inches of legroom and stress if you're running late. I've been opting for exit rows because I can calmly board with Sky Priority and have plenty of room for my roller board.
To each their own.

There is a bigger difference between EC and normal Y seating on the international bird then the domesticated ones. I find the recline makes a big difference.
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Old Jan 18, 2015, 10:58 pm
  #1939  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
The only time I really pounce on domestic EC is front row on the CR7s & 9s if they open up at OLCI. Esp the CD side, there's tons of underseat storage room & leg room, its much quieter near the front, and the exit row windows can get really cold on the 9s when I fly the 1000 mile sectors to/from IAH.

I haven't paid for Int'l EC in since making Silver a couple years ago, exit row on the A330 or the 767 usually does fine for me.

But partner & I forked over for 17AB on the 76L variant where that's the bulkhead, for an upcoming EZE-ATL. Over 10 hours, and the exit row seats are also EC, which I think is a moderately bad deal as they are immediately adjacent to the forward Y toilets.

I know the free EC exit seats we booked on the 76Z v.1 heading down are also by the toilets, but I'll accept the trade of legroom for noise/traffic for free. Not for $120 X 2 of us.

All that said, I would dread the two of us, both 6'2" or more, in a std 763 seat-pair with 31" pitch. Is there any way at all of knowing which std. 763 seats have the bonus inch? DL web site maps helpfully say 31-32 pitch in the main cabin. That to me is a very important inch, the difference (were I stuck with Y-) between discomfort and agony across 10 hours ...
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Old Jan 22, 2015, 2:19 pm
  #1940  
 
Join Date: Aug 2014
Location: New Jersey
Posts: 12
I took the 17a recently JFK to LHR. It's ok, I would do again, but it's not as great a space as I had hoped. I guess it's worth it, but just so.
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Old Jan 26, 2015, 4:54 pm
  #1941  
 
Join Date: Aug 2012
Location: Dreamland
Posts: 927
A330-300 ATL-HNL EC vs Exit Row

10 hours in Y - daytime flight - some exit rows are a lot "harder" or have a "thinner" cushion - anyone know if its the case here?

I'm GM, have ECs booked and the flight is after the 3/1 swtich over (I'm assuming DL won't boot me), but I'm in 11 C/D - heard the equip box can be an issue in Row 11. All other EC is taken, inclined to stay but...

Exit row is open, but don't want to move if my (& my wife's) tush will complain!
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Old Feb 11, 2015, 5:31 pm
  #1942  
 
Join Date: Jul 2009
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I have a bit of a convoluted question and I haven't been able to find a post addressing this (we can blame user error in not finding the right search terms ;-)

I will be flying to China next month with a colleague. I'm Silver, she's Platinum. If she buys our tickets (corporate credit card), I should be able to have economy comfort (or, whatever...) for free, correct?

So my 2 followup questions are - does she need to do the seat requests from her reservation, or can I do it (for free) from within My Trips section of dl.com?

Second, if a third party buys our tickets (in this case, not our corporate travel, but our colleagues in China) would that affect the free/discounted economy comfort selection?
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Old Feb 11, 2015, 8:32 pm
  #1943  
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Originally Posted by Hoyaheel
I have a bit of a convoluted question and I haven't been able to find a post addressing this (we can blame user error in not finding the right search terms ;-)

I will be flying to China next month with a colleague. I'm Silver, she's Platinum. If she buys our tickets (corporate credit card), I should be able to have economy comfort (or, whatever...) for free, correct?

So my 2 followup questions are - does she need to do the seat requests from her reservation, or can I do it (for free) from within My Trips section of dl.com?

Second, if a third party buys our tickets (in this case, not our corporate travel, but our colleagues in China) would that affect the free/discounted economy comfort selection?
You should get EC seat if you and her(PM) is on the same PNR. It doesn't matter who paid for the ticket.
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Old Feb 12, 2015, 6:41 am
  #1944  
 
Join Date: Jul 2009
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Posts: 2,415
Originally Posted by tentseller
You should get EC seat if you and her(PM) is on the same PNR. It doesn't matter who paid for the ticket.
Thanks! Do you know if I'll be able to choose/change seats in my own reservation, or will the Plat member have to do it?

(I'm a control freak and it's very difficult for me to handle someone else being in charge of my reservations - but if it means free EC upgrades, I'll deal with it - but this colleague actually called Delta yesterday to get the "best" flight options. Um, no, I want to do that myself!! Which I did, but anyway...That which doesn't kill us makes us stronger, right?)
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Old Feb 12, 2015, 10:40 pm
  #1945  
 
Join Date: Jan 2003
Location: STL
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Posts: 307
Well, the price to DXB finally went under 1k, so I bit the bullet and got us tickets. The EC from STL-ATL and back was free, and the 4 of us are sitting in the 2 sides of the MD-80

The EC for the 772LR were 64 bucks each (half for gold), coming to a grand total of 515 for the RT for the 4 of us. After short though, my older daughter and I are taking the bulkhead and my wife and younger daughter are sitting behind us. Allows the adults to lean back without bothering the other kids, and gives us decent room for the 14 and 16 hour flights.

Hurts paying that extra price, but for that kind of time, its certainly better to have as much comfort as possible
vatali is offline  
Old Feb 13, 2015, 10:03 am
  #1946  
 
Join Date: Jul 2009
Programs: Delta Gold, silver, what yr is it?
Posts: 2,415
Originally Posted by Hoyaheel
Thanks! Do you know if I'll be able to choose/change seats in my own reservation, or will the Plat member have to do it?
The answer (so far) is yes, I can go in to my reservations and move EC seats (even on the international flights). I'll keep my eye on the reservation, but I'm very happy (also happy that my colleague did NOT book us in seats next to each other - otherwise I'd have to have a conversation about how I don't really want to sit next to her on a 15+ hour flight)
Hoyaheel is offline  
Old Feb 13, 2015, 11:17 am
  #1947  
 
Join Date: Feb 2015
Posts: 12
I think EC is worth it on anything over 4 hours. Under 4 hours I am fine. I often buy two seats depending on price and keep the middle seat for myself.
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Old Feb 16, 2015, 12:39 pm
  #1948  
 
Join Date: Mar 2006
Location: Lone Tree, CO
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Posts: 744
I'm sure this question has already been answered at least once, but my attempts to find the answer have not come up with anything recent.

I was looking at EC seats for an upcoming flights to FCO and noticed that the international legs advertise free alcohol as an included perk. I thought that Delta had already reintroduced free alcohol in all of its international long-haul Y cabins. So, why would they be advertising it as an added benefit of EC?
jsnearline is offline  
Old Feb 16, 2015, 2:12 pm
  #1949  
 
Join Date: Jan 2003
Location: STL
Programs: AA EXP, Delta Gold, Mariott Gold, Hilton Diamond, Avis Presidents Club
Posts: 307
Originally Posted by jsnearline
I'm sure this question has already been answered at least once, but my attempts to find the answer have not come up with anything recent.

I was looking at EC seats for an upcoming flights to FCO and noticed that the international legs advertise free alcohol as an included perk. I thought that Delta had already reintroduced free alcohol in all of its international long-haul Y cabins. So, why would they be advertising it as an added benefit of EC?
Beer and wine for free in econ internationally, free everything else in EC.
vatali is offline  
Old Feb 19, 2015, 7:33 am
  #1950  
 
Join Date: Apr 2012
Location: JAN
Programs: Delta SkyMiles
Posts: 48
I've read through pages on this thread and have not been able to find the answer to my question. Forgive me if I overlooked it.

I seem to have read somewhere that EC passengers will have dedicated bin space. Does anyone know if this is a rumor or is in fact true? I'd love to be able to board last and still have room for my carry on. I used to be the last one boarding so I wouldn't have to sit there smelling stale breath for longer than necessary.

Thanks in advance!
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