Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

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Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
Print Wikipost

FAQ: Comfort+ Seating

Old Jul 22, 2012, 7:28 pm
  #751  
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Originally Posted by chetdogleash
Any comments on Economy Comfort on the 74S? I can't find much in this thread or the "747 Interior Mods" thread.

In particular: The promo video shows 115V AC power in EC. Is this true? Even for the bulkhead rows (22 on sides, 24 in middle)? The rest of Y appears to only have USB power.
Yes Jul05 DL172 NRT JFK 74S 22K had 110v "limited" power. It measured at .58A with my pocket multimeter.

Last edited by tentseller; Jul 23, 2012 at 2:31 am Reason: added seat number
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Old Jul 22, 2012, 9:08 pm
  #752  
 
Join Date: May 2012
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"pocket multimeter"? You, sir, are a man. Best FT answer ever.
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Old Jul 22, 2012, 9:43 pm
  #753  
 
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Originally Posted by tentseller
Yes Jul05 DL172 NRT JFK 74S had 110v "limited" power. It measured at .58A with my pocket multimeter.
Not to be specific!

I am looking forward to my first trip with the family in EC. It was always a pain having to pass on the exit rows seats due to wanting/needing to sit next to the kids. Of course Mom gets the upgrade if I clear, though not likely on the FC-lite seating of the A319 and A320 we will be flying.
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Old Jul 23, 2012, 2:32 am
  #754  
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Originally Posted by chetdogleash
"pocket multimeter"? You, sir, are a man. Best FT answer ever.
It was a very longgggggggg flight!
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Old Jul 23, 2012, 4:48 am
  #755  
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Hi Everyone,

I've updated Post #1 with your inputs since the last time I did so on 14 June.

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Old Jul 23, 2012, 9:46 am
  #756  
 
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Location: Salt Lake City, Utah, USA
Posts: 9,955
Originally Posted by stewart24
Free movies SLC to BOS on 7/13/12 but no free movies BOS to SLC on 7/21/12. Guess Delta changed the rules last week since the website now only offers free movies to Business Elite and First class - no mention of EC.
Indeed so.

Old text:
Movies on demand are complimentary in the BusinessElite, First Class and Economy Comfort cabins, and for customers in the Economy cabin on all international flights. Additionally, movies on demand are complimentary in the Economy cabin on flights to/from the Hawaiian Islands and Alaska. Movies on demand are available in additional language tracks which vary by aircraft and route.
New text:
Movies on demand are complimentary in the BusinessElite, First Class and for customers in the Economy cabin on all international flights. Additionally, movies on demand are complimentary in the Economy cabin on flights to/from the Hawaiian Islands and Alaska. Movies on demand are available in additional language tracks which vary by aircraft and route.
http://entertainment.delta.com/on_demand/

So I guess the only remaining question is whether Delta will ever clean up the issues in the text that they created by removing reference to EC. Delta: here is how the new text should read. (You can PM me to get my Skymiles number for the MQMs you will undoubtedly want to send me in gratitude.)

New new text:
Movies on demand are complimentary in the BusinessElite and First Class cabins. Additionally, movies on demand are complimentary in the Economy cabin on flights to/from the Hawaiian Islands and Alaska and on all international flights. Movies on demand are available in additional language tracks which vary by aircraft and route.
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Old Jul 23, 2012, 9:52 am
  #757  
 
Join Date: Dec 2011
Posts: 199
I guess people haven't already realized that Economy Comfort is basically a scam; they don't commit to giving you *anything* in particular. You might get more seat pitch, you might get more seat recline, you might get alcoholic beverages. If you don't, though, you get to keep the space they emptied in your wallet.
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Old Jul 23, 2012, 9:53 am
  #758  
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Originally Posted by amanuensis
Indeed so.

Old text:


New text:

http://entertainment.delta.com/on_demand/

So I guess the only remaining question is whether Delta will ever clean up the issues in the text that they created by removing reference to EC. Delta: here is how the new text should read. (You can PM me to get my Skymiles number for the MQMs you will undoubtedly want to send me in gratitude.)

New new text:
I think the crux of the issue was once domestic EC rolled out in June - as an international product the old verbage did apply as movies are free in international flights.
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Old Jul 23, 2012, 9:55 am
  #759  
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Originally Posted by kpfleming
I guess people haven't already realized that Economy Comfort is basically a scam; they don't commit to giving you *anything* in particular. You might get more seat pitch, you might get more seat recline, you might get alcoholic beverages. If you don't, though, you get to keep the space they emptied in your wallet.
Scam? I think the differences between domestic and international EC have generally been pretty obvious.
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Old Jul 23, 2012, 10:03 am
  #760  
 
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Originally Posted by stewart24
Free movies SLC to BOS on 7/13/12 but no free movies BOS to SLC on 7/21/12. Guess Delta changed the rules last week since the website now only offers free movies to Business Elite and First class - no mention of EC.
Well, IMHO that was the biggest benefit of paying for EC for FOs and kettles on longer domestic routes. I can't see how anyone would pay $70 for extra legroom and semi-priority boarding.

I assume there is no cost of showing an additional on-demand movie to Delta. (They don't count the number of views and pay fees per showing, correct?) So Delta is banking on people paying for EC and then still buying movies. I see that as being highly unlikely to generate more revenue than keeping it free for EC, as one less paid EC seat is more lost revenue than every other seat paying for a movie.

Interesting that Delta will upgrade elites to FC, where movies are free, but will not give the same elites free movies when they miss the upgrade.
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Old Jul 23, 2012, 10:10 am
  #761  
 
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Originally Posted by kpfleming
I guess people haven't already realized that Economy Comfort is basically a scam; they don't commit to giving you *anything* in particular. You might get more seat pitch, you might get more seat recline, you might get alcoholic beverages. If you don't, though, you get to keep the space they emptied in your wallet.
They updated the description from "up to 4 inches" to "2-4 inches". Extra recline is promised on 3 routes (ATL-HNL, SFO-JFK, and LAX-JFK) and not on any other domestic routes. The drinks and movies are not free on domestic flights (with a few specific exceptions).

Perhaps you may get an international configiration on a repositioning flight, but otherwise you are foolish to expect any benefits other than the promised extra legroom.
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Old Jul 23, 2012, 10:14 am
  #762  
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Originally Posted by kpfleming
I guess people haven't already realized that Economy Comfort is basically a scam; they don't commit to giving you *anything* in particular. You might get more seat pitch, you might get more seat recline, you might get alcoholic beverages. If you don't, though, you get to keep the space they emptied in your wallet.
I am surprised as a PM you would consider it a scam since it is free for you. I think it's a great benefit for PM's and DM's . I flew in EC in international for the first time Tuesday night (DTW/LHR) and was very happy. It was a light load and I had the 3 middle seats in 16 to myself so I just put up the arm rests and laid down and was able to sleep most of the night. While it wasn't like the flat beds in J it was still pretty comfortable and if I would have not had the row to myself the extyra recline and leg room would have been a lot more comfortable than a regular Y seat on that late of a flight.

EC was the first served on the dinner service which was great since it was a 10:20 pm departure and it meant being able to sleep faster. Service was good. On the first beverage service with dinner the FA had no problem giving me a can of mixer and 2 minis of vodka and when she came around with the cart again offering coffee to pax had no problems giving me 2 baileys.

Coming back yesterday coach was oversold and I got an op up and there is no comparing J to EC, but EC is a big improvement over when I flew in Y international last time. Not sure if it's worth paying a lot more for if I wouldn't have had it for free.
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Old Jul 23, 2012, 11:16 am
  #763  
 
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Delta: BOOO! Why did you take away the free movies for Economy Comfort? It was a nice perk that made the price of upgrading to that area totally worth it. Now? Forget it.
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Old Jul 23, 2012, 11:17 am
  #764  
 
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Originally Posted by gooselee
More info. Sitting on the PTV-equipped 75x right now (with the two seat at 19DE by the exit door) and made a point to look. Rows 22 & 23 on both sides are missing windows. The blocked windows are almost in line with the drawbacks for those rows, so you do still have a view kind of where the armrests end (if that makes sense), but would not have one by your head if you recline. 23 is the last row of EC on this parakeet.
So, no windows on both rows 22 and 23 on both sides? Jeeez, that sucks. Thanks for the update!
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Old Jul 23, 2012, 11:18 am
  #765  
 
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Originally Posted by gooselee
More info. Sitting on the PTV-equipped 75x right now (with the two seat at 19DE by the exit door) and made a point to look. Rows 22 & 23 on both sides are missing windows. The blocked windows are almost in line with the drawbacks for those rows, so you do still have a view kind of where the armrests end (if that makes sense), but would not have one by your head if you recline. 23 is the last row of EC on this parakeet.
Just realized that you referenced the wrong plane for me. I was specifically asking about the NON-PTV, 24F 757... So, it sounds like only 23A and 23F are missing windows on this bird... Can someone confirm?
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