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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Aug 30, 2017, 1:31 pm
  #2971  
Moderator: Hyatt; FlyerTalk Evangelist
 
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Originally Posted by altabello
I'm considering this for an upcoming flight on a 3x3 config in Y. Right now, our reservations are linked. Will selecting A & C, or D & F 'de-couple' the reservation, so that the computer might not see us as traveling together and could move one, but not the other? Would it impact other flights on the same itinerary? If the middle is occupied, how do I approach swapping? I've read the thread on seat swaps and want to be nice and respectful. Offer the window or aisle, or either one?
If you're traveling on separate reservations, all that "linked" means is that there's a note in the reservation that you're traveling together; it's not a real linkage. Your seat selection is irrelevant and won't affect the linking positively or negatively.

As for seat swapping, if you have an aisle and window, I think the FT-accepted method is to sit in your assigned seats, and if someone shows up for the middle, you can ask at that time if they would prefer to switch for (whichever of your two seats you'd prefer to give up) and see what happens.
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Old Aug 30, 2017, 2:43 pm
  #2972  
 
Join Date: Jul 2017
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Posts: 196
Originally Posted by Zorak
If you're traveling on separate reservations, all that "linked" means is that there's a note in the reservation that you're traveling together; it's not a real linkage.
Both traveling on the same reservation, but given your explanation, it shouldn't matter for seat selection? Thank you.
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Old Aug 30, 2017, 5:42 pm
  #2973  
 
Join Date: Jul 2017
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Originally Posted by CMK10
I was on two flights that were largely empty last week, RDU-DCA and DCA-RDU. On both flights the flight attendants made sure people didn't move to C+. A passenger asked the FA on DCA-RDU if she could move and the FA said specifically not into C+.
It's nice that they enforce it. Given that C+ gets free drinks, it makes sense for them not to let people move up. OTOH, I was on two CR9 flights Sunday. There were open C+ seats at check-in on both. When they cleared the stand by lists, they assigned seats from the front, so 5A, 5C, 5D went to the first three stand bys. I thought it was interesting that 5B wasn't given out to standbys on either flight, which means someone picked it. I'd personally rather sit in the last row next to the lab than in that one.
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Old Aug 30, 2017, 7:51 pm
  #2974  
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Originally Posted by altabello
Both traveling on the same reservation, but given your explanation, it shouldn't matter for seat selection? Thank you.
I believe that to be correct, in that I think even if you are seated next to each other the computer could randomly reseat you in the event of an equipment swap. But I wouldn't worry too much about it. Just keep an eye on the reservation
altabello likes this.
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Old Sep 7, 2017, 1:39 pm
  #2975  
smn
 
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Posts: 282
A330-200 Preference?

Looking for advice for my SEA-HKG flight tomorrow.

Currently booked in 10H, however 11C is open (as well as 11D&F). Given the flight looks fairly open, thinking of switching to 11C with a good change of 11D remaining open as well to stretch out into.

Other reports on here indicate there is no 10C or 10G seat, however the map does indeed show them.

Any advice? How much greater is the bulkhead legroom from 11C?

Would you take the gamble?
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Old Sep 7, 2017, 2:50 pm
  #2976  
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Originally Posted by Grogs
It's nice that they enforce it. Given that C+ gets free drinks, it makes sense for them not to let people move up. OTOH, I was on two CR9 flights Sunday. There were open C+ seats at check-in on both. When they cleared the stand by lists, they assigned seats from the front, so 5A, 5C, 5D went to the first three stand bys. I thought it was interesting that 5B wasn't given out to standbys on either flight, which means someone picked it. I'd personally rather sit in the last row next to the lab than in that one.
5B has a lot of legroom.
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Old Sep 7, 2017, 10:03 pm
  #2977  
 
Join Date: Oct 2009
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Originally Posted by smn
Looking for advice for my SEA-HKG flight tomorrow.

Currently booked in 10H, however 11C is open (as well as 11D&F). Given the flight looks fairly open, thinking of switching to 11C with a good change of 11D remaining open as well to stretch out into.

Other reports on here indicate there is no 10C or 10G seat, however the map does indeed show them.

Any advice? How much greater is the bulkhead legroom from 11C?

Would you take the gamble?
There is a lot more legroom in 10H than in any seat in row 11; in addition, no one reclines into you in the bulkhead seats. I think 10C&G used to be absent but that is no longer the case.

I prefer 10AB or HJ but some would say that having 11C&D is preferable. Keep in mind that if someone ends up sitting in 11F s/he will also feel some claim to 11D.
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Old Sep 16, 2017, 9:00 pm
  #2978  
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Posts: 2,230
Originally Posted by Grogs
No guarantees, but I suspect a lot of medallions would pass on the 'upgrade' to a C+ middle seat if they're already in an aisle/window in the main cabin. Probably the same for people buying up. If you were to book yourselves in aisle and window of the same row, there's probably a better chance of getting an empty middle between you. If someone does end up sitting there and you two want to sit together, there's a pretty good chance they would be willing to swap.
Originally Posted by BenSenise
thanks, good idea. i'll change our seats now. thanks.
well that was all for naught. our flight from YYJ to SEA was late (again) and we missed our connection to LAX. We were put on the next flight but were put far back in the C+ section which negates one of the more important aspects of buying C+; getting out of the plane faster. based on this experience, C+ was a complete waste of money.
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Old Sep 17, 2017, 12:48 am
  #2979  
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Originally Posted by BenSenise
well that was all for naught. our flight from YYJ to SEA was late (again) and we missed our connection to LAX. We were put on the next flight but were put far back in the C+ section which negates one of the more important aspects of buying C+; getting out of the plane faster. based on this experience, C+ was a complete waste of money.
How far back in C+ can you go? I haven't seen it be longer than half a dozen rows.
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Old Sep 23, 2017, 11:13 pm
  #2980  
 
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Originally Posted by sethb
How far back in C+ can you go? I haven't seen it be longer than half a dozen rows.
You can go back at least as far as row 19. We had that on a recent flight.
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Old Sep 24, 2017, 1:07 am
  #2981  
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Originally Posted by aquamarinesteph
You can go back at least as far as row 19. We had that on a recent flight.
What number was the first row of C+ on that plane? First row of C+ on 757 is 15.

Some 767 have 21 as last row of C+
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Old Sep 24, 2017, 3:34 pm
  #2982  
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Originally Posted by tentseller
What number was the first row of C+ on that plane? First row of C+ on 757 is 15.

Some 767 have 21 as last row of C+
Those have row 16 as the first row of C+, and go back to row 42. So row 21 isn't that far back in Coach.
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Old Sep 27, 2017, 9:24 am
  #2983  
 
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Posts: 1,386
Hello all,
I've been trying to figure something out without much success and am sure someone here knows the answer.

I'm booked on a C+ ticket, currently seated in row 7. In the booking, the aircraft is listed as an Embraer 170, but in the seat map/selector it lists "W0E." What kind of plane is a W0E?

Also, what strikes me as odd is that the seat map lists C+ as rows 4-8, whereas all Delta and Seatguru maps show only 3 rows of C+ on this type of plane.

So... what exactly will I be flying in, and will I definitely be in a C+ seat?

(Also, off topic but: if the ticket was booked with SkyMiles, is there any chance I'll receive an offer to upgrade to First with cash during online checkin or in the app? Do they ever do that for award tickets?)

Thanks!
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Old Sep 30, 2017, 9:57 pm
  #2984  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Originally Posted by moe8555
Hello all,
I've been trying to figure something out without much success and am sure someone here knows the answer.

I'm booked on a C+ ticket, currently seated in row 7. In the booking, the aircraft is listed as an Embraer 170, but in the seat map/selector it lists "W0E." What kind of plane is a W0E?

Also, what strikes me as odd is that the seat map lists C+ as rows 4-8, whereas all Delta and Seatguru maps show only 3 rows of C+ on this type of plane.

So... what exactly will I be flying in, and will I definitely be in a C+ seat?
Thanks!
Delta expanded the C+ sections on their 76 passenger regional jets not too long ago. My intuition (but not knowledge) is that they figured out how to re-pitch the 69-seat E170 to have more C+ seat rows, but haven't completed the conversion process so they have a subtype (W0E) that is 4-8 for C+, but they won't update the static map until conversion is complete. When they expanded C+ on the MD-90, they didn't change the published map till conversion was complete, as I recall (but I think they didn't sell the last two rows as C+ either, till they were sure...)

If that's the case, the only risk in row 7 is a late substitution to an unmodified E170, in which case you should be able to request a fare-difference refund if the gate agent can't get you into C+ in rows 4-6 (or UG you to F, but good luck, there's only 9 F seats on that plane).

My guess, anyway.
RaflW is offline  
Old Oct 4, 2017, 11:28 am
  #2985  
 
Join Date: Aug 2002
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For the A321, is there a full window for 13A in the exit row and does it have underseat storage under 12A?
Is there underseat storage for the bulkhead seats?
Thanks!
TWA Guy is offline  


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