Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
Print Wikipost

FAQ: Comfort+ Seating

Old Feb 16, 2017, 8:51 pm
  #2851  
 
Join Date: Feb 2017
Location: FAT
Posts: 146
I've done a lot of research but am still at a loss- I'm looking to purchase a comfort plus upgrade on the award tickets I got for domestic Delta flights through Korean Air. Did I just totally screw up? I thought I could purchase the upgrade with cash but it's not an option on the website. I'm booked Main (N). I'm hoping the option will show up after ticketing is completed in a few days?
49penguins is offline  
Old Feb 17, 2017, 9:07 am
  #2852  
 
Join Date: Feb 2017
Location: FAT
Posts: 146
Originally Posted by 49penguins
I've done a lot of research but am still at a loss- I'm looking to purchase a comfort plus upgrade on the award tickets I got for domestic Delta flights through Korean Air. Did I just totally screw up? I thought I could purchase the upgrade with cash but it's not an option on the website. I'm booked Main (N). I'm hoping the option will show up after ticketing is completed in a few days?
Finally got a straight answer out of calling Delta. Award seats booked by Korean Air in economy are booked into a non-upgradeable category and Delta cannot rebook it. (I'm not a Medallion member.)
49penguins is offline  
Old Feb 17, 2017, 2:54 pm
  #2853  
 
Join Date: Nov 2010
Location: DC Metro
Posts: 53
contemplating BWI>DFW on an W+ fare. Unlikely to hit MQM for GM this year (currently Silver), but an A fare is only +$90

is there typically a rule of thumb when trying to chose the best option between W+/discounted first?
JBAeroEngineer is offline  
Old Feb 17, 2017, 9:37 pm
  #2854  
 
Join Date: Jul 2015
Location: MSN
Programs: DL GM, Marriott Titanium, Amtrak Member
Posts: 226
Originally Posted by Lomapaseo
Flying paid C+ for party of two on domestic single aisle cabins MD90, B757, , B737 and A319.

I chose the bulkhead on all flights and left the middle seats between us open.

What kind of odds are we seeing on the (cheaper mid-day flights) for the elite upgraders snagging the middle bulkhead seats between us, 50-70-90% of the time?

Any caveats to warn me against the bulkhead rows for these plane types?
One problem with C+ being an "upgrade" is that the system auto assigns all seats, including middles, when upgrading. This means a middle bulkhead is >90% chance of being occupied. That doesn't stop you or your companion offering to switch the middle person to a window or aisle seat instead. It is totally fine to do this during boarding.

Bulkhead seats are very good on the MD90, B737 and A319 as there is no actual bulkhead wall and lots of legroom. The B757 ... depends on the configuration.
blitzcon is offline  
Old Feb 18, 2017, 3:24 pm
  #2855  
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Join Date: Jul 2002
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Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Originally Posted by JBAeroEngineer
contemplating BWI>DFW on an W+ fare. Unlikely to hit MQM for GM this year (currently Silver), but an A fare is only +$90

is there typically a rule of thumb when trying to chose the best option between W+/discounted first?
My policy is the upgrade to F costing less than $1 per minute in the air. I think for BWI-XXX-DFW I'd gladly pay $90 for F instead of WU
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Old Feb 19, 2017, 8:30 am
  #2856  
 
Join Date: Apr 2011
Posts: 55
Question

Hello all,

I have a free upgrade to a Delta Comfort+ seat. I'm taking an international flight across the Atlantic (Europe to USA). Based on the seating options, I believe the aircraft is a Boeing 767-300ER (76T/76W).

I'm currently in Seat 23 window. Since there seems to be a bunch of empty seats, it looks like I may get a free seat next to me.

If you are in the same scenario and the free seat holds, would you still take a free upgrade to Delta Comfort+ seats?

Currently, these seats are being offered:

Seats
17 C, D, F
18 D
19 D, E
20 F

I've checked the SeatGuru reviews, and it seems hit or miss. I read the seats either as too cold or less cushion (and so, less comfortable).

I wanted to get some additional inputs from the frequent flyers here.

Thanks!
Qacer is offline  
Old Feb 19, 2017, 9:02 am
  #2857  
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Join Date: Jul 2003
Posts: 22,927
Originally Posted by 49penguins
Finally got a straight answer out of calling Delta. Award seats booked by Korean Air in economy are booked into a non-upgradeable category and Delta cannot rebook it. (I'm not a Medallion member.)
Any route where DL sells C+ as a separate fare class you will need to book the award as a C+ award. There is no "upgrade" path for non-Medallions other than to cancel your existing award and rebook as a new C+ award.
xliioper is offline  
Old Feb 19, 2017, 1:18 pm
  #2858  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,774
Originally Posted by Qacer
Hello all,

I have a free upgrade to a Delta Comfort+ seat. I'm taking an international flight across the Atlantic (Europe to USA). Based on the seating options, I believe the aircraft is a Boeing 767-300ER (76T/76W).

I'm currently in Seat 23 window. Since there seems to be a bunch of empty seats, it looks like I may get a free seat next to me.

If you are in the same scenario and the free seat holds, would you still take a free upgrade to Delta Comfort+ seats?

Currently, these seats are being offered:

Seats
17 C, D, F
18 D
19 D, E
20 F

I've checked the SeatGuru reviews, and it seems hit or miss. I read the seats either as too cold or less cushion (and so, less comfortable).

I wanted to get some additional inputs from the frequent flyers here.

Thanks!
17AB & FG are my favorite seats on that AC. They have huge amounts of legroom. I've not noticed less cushioning in that row but I have noticed that problem in the exit rows 20 & 21. Row 20 may also have less recline than other C+ rows.
CarmenOM is offline  
Old Feb 19, 2017, 3:48 pm
  #2859  
 
Join Date: Apr 2011
Posts: 55
Originally Posted by CarmenOM
17AB & FG are my favorite seats on that AC. They have huge amounts of legroom. I've not noticed less cushioning in that row but I have noticed that problem in the exit rows 20 & 21. Row 20 may also have less recline than other C+ rows.
Thanks for your input!

How about the headphones port and USB charging? Are they on the seat? Or should I bring longer cables?

Also, I read that seat width is slightly less. I can't seem to be comfortable with my legs together in a sitting position for a long time. Do you feel that the 17 row seats are a little tighter?

Thank you again!
Qacer is offline  
Old Feb 19, 2017, 7:30 pm
  #2860  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,774
Originally Posted by Qacer
Thanks for your input!

How about the headphones port and USB charging? Are they on the seat? Or should I bring longer cables?

Also, I read that seat width is slightly less. I can't seem to be comfortable with my legs together in a sitting position for a long time. Do you feel that the 17 row seats are a little tighter?

Thank you again!
IIRC the headphones port is in monitor, which comes up from between the seats. I didn't use the USB port but am pretty certain it's in the seat somewhere.

I usually opt for bulkhead seats on international flights, so I haven't compared the width to the other rows in a long time. They never seem too narrow for me (unless compared to D1 or F seats!) but I am not a good judge as I'm a small, slender woman.

Once you're in the air you can bring a smaller carry-on bag (e.g., a backpack) down from the overhead bin to use as a footrest, which for me adds to the comfort of those seats.
CarmenOM is offline  
Old Feb 23, 2017, 9:27 am
  #2861  
 
Join Date: Dec 2014
Programs: DL Gold, JetBlue Mosaic, SPG Gold
Posts: 26
I'm sure it's been asked and answered many times, but I'm just trying to understand what does Comfort+ offer on an intl itinerary that Main Cabin doesn't aside from Sky Priority and some barely noticeable legroom? Reading Delta.com they seem to be almost identical. Just trying to figure out what makes it worth the extra $100.
B752 is offline  
Old Feb 23, 2017, 10:13 am
  #2862  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,437
Originally Posted by B752
I'm sure it's been asked and answered many times, but I'm just trying to understand what does Comfort+ offer on an intl itinerary that Main Cabin doesn't aside from Sky Priority and some barely noticeable legroom? Reading Delta.com they seem to be almost identical. Just trying to figure out what makes it worth the extra $100.
Legroom, and towards the front of the plane. That's about it.
mnbp is offline  
Old Feb 23, 2017, 11:12 am
  #2863  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,774
Originally Posted by B752
I'm sure it's been asked and answered many times, but I'm just trying to understand what does Comfort+ offer on an intl itinerary that Main Cabin doesn't aside from Sky Priority and some barely noticeable legroom? Reading Delta.com they seem to be almost identical. Just trying to figure out what makes it worth the extra $100.
Some additional recline. Not a lot, but to me it makes a difference.
CarmenOM is offline  
Old Feb 23, 2017, 8:45 pm
  #2864  
 
Join Date: Jul 2015
Location: MSN
Programs: DL GM, Marriott Titanium, Amtrak Member
Posts: 226
Originally Posted by B752
I'm sure it's been asked and answered many times, but I'm just trying to understand what does Comfort+ offer on an intl itinerary that Main Cabin doesn't aside from Sky Priority and some barely noticeable legroom? Reading Delta.com they seem to be almost identical. Just trying to figure out what makes it worth the extra $100.
Bulkheads. Massive legroom (767-300, 330 and 777 at least) to where window person can step around aisle person. First to be served food. I find the add'l recline quite noticeable.
blitzcon is offline  
Old Feb 24, 2017, 7:47 am
  #2865  
 
Join Date: May 2014
Posts: 157
on the 767-300 it's also also effectively a 'separate' cabin due to the position of the restrooms at the back of premium economy which can make it feel a bit quieter. Also you're ahead of the crowd getting off the plane which is worth a lot after a transatlantic with small children.
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