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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Oct 9, 2016, 9:52 pm
  #2761  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by slutide
Just got off two segments in C+ today. IND-MSP and MSP-DCA.

On both flights we were offered the same peanuts, pretzels or cookies that the main cabin was. The fine print says that Premium Snacks are offered on flights over 900 miles. Well Delta.com shows MSP-DCA at 928 miles.

I know it's a small thing, but I just get agitated when something is advertised and then not given. What is your standard protocol when this happens? Do you ask for premium snacks? Do you just let it go? First got dinner so I don't think there was a snack basket hiding up front.
Send in a complaint via dl.com. That's the only way they'll know of the issue.
mnbp is offline  
Old Oct 10, 2016, 12:24 pm
  #2762  
 
Join Date: Feb 2016
Location: PUW, LWS, GEG
Programs: Delta FO, SW Rapid Rewards
Posts: 67
Originally Posted by slutide
Just got off two segments in C+ today. IND-MSP and MSP-DCA.

On both flights we were offered the same peanuts, pretzels or cookies that the main cabin was. The fine print says that Premium Snacks are offered on flights over 900 miles. Well Delta.com shows MSP-DCA at 928 miles.

I know it's a small thing, but I just get agitated when something is advertised and then not given. What is your standard protocol when this happens? Do you ask for premium snacks? Do you just let it go? First got dinner so I don't think there was a snack basket hiding up front.

I wonder if something has changed. The last two flights I've been on have not had the snack basket in C+, both originating from SEA.
Upthewazzu is offline  
Old Oct 10, 2016, 11:39 pm
  #2763  
 
Join Date: Dec 2010
Location: MCO
Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
Originally Posted by Upthewazzu
I wonder if something has changed. The last two flights I've been on have not had the snack basket in C+, both originating from SEA.
If over 900 miles, then it doesn't make sense. Returned from LAX this evening and like the flight there we had two passes of the snack basket, two drink and one food run, plus they served coffee twice. No problem for me.
miraclebear2003 is offline  
Old Oct 11, 2016, 11:33 am
  #2764  
 
Join Date: Feb 2016
Location: PUW, LWS, GEG
Programs: Delta FO, SW Rapid Rewards
Posts: 67
Originally Posted by miraclebear2003
If over 900 miles, then it doesn't make sense. Returned from LAX this evening and like the flight there we had two passes of the snack basket, two drink and one food run, plus they served coffee twice. No problem for me.
I wasn't aware of that caveat. The flights were SEA-LAS (B717) and SEA-DEN (E175). I'm pretty sure those are close to, or over, 900 miles.
Upthewazzu is offline  
Old Oct 11, 2016, 11:40 am
  #2765  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
Originally Posted by Upthewazzu
I wasn't aware of that caveat. The flights were SEA-LAS (B717) and SEA-DEN (E175). I'm pretty sure those are close to, or over, 900 miles.
SEA-LAS is a little under 900 miles (866) while SEA-DEN is over 1000 miles.
CarmenOM is offline  
Old Oct 11, 2016, 12:56 pm
  #2766  
 
Join Date: Aug 2006
Location: NYC
Programs: AA LT G (1MM);DL G, UA GM
Posts: 2,028
Just back from a JFK-CDG RT. I had exit row for both legs, and for both legs, the crew had stowed their bags in the overhead bin marked Comfort+. What's up with having dedicated carry-on space if the crew can simply colonise the space?

I'm a newly-minted GM-by-status-match, a refuge from AA, so I'm still figuring out the lay of the land, and whether I want to stick around. Thanks for any insights.
Fornebufox is offline  
Old Oct 12, 2016, 4:47 am
  #2767  
 
Join Date: May 2016
Posts: 2
I am flying JFK - LAX today and Delta One is nearly empty and the upgrade list had no One on it. I tried to ask at the ticket counter and at the gate and both agents said my W class fare was not an upgradable fare.

An economy passenger with a T class fare was allowed to upgrade for a reasonable fee in line next to me. What is this about?

I do not have status with Delta, but i can't believe they wouldn't want to take my money regardless of status. Especially seeing as my work had paid a premium in the first place to book me on the W class fare. This seems absolutely asinine.
Malarkschwag is offline  
Old Oct 20, 2016, 1:42 pm
  #2768  
 
Join Date: Mar 2014
Location: NYC
Programs: DL GM, Marriott Gold, SPG Gold, HHonors Gold
Posts: 115
I can't get my C+ upgrade request to stick on delta.dumb...I tick all the right ticky boxes and hit save, I see the processing screen, and then the "Upgrade Requested" bar only shows upgrade to F and doesn't show the C+ request. Is this just a glitch?
mahka42 is offline  
Old Oct 20, 2016, 2:13 pm
  #2769  
 
Join Date: Dec 2010
Location: MCO
Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
Originally Posted by mahka42
I can't get my C+ upgrade request to stick on delta.dumb...I tick all the right ticky boxes and hit save, I see the processing screen, and then the "Upgrade Requested" bar only shows upgrade to F and doesn't show the C+ request. Is this just a glitch?
Well, it's hard to tell without seeing what you are looking at. There are separate boxes for the F and C+ "upgrades". You can check for each segment separately or all segments. There is no save "button", but there is a "confirm" button. If you are doing this, sign out and sign back in and you don't have upgrade requested, then you seem to have a unique glitch.
miraclebear2003 is offline  
Old Oct 20, 2016, 8:42 pm
  #2770  
 
Join Date: Sep 2007
Location: IAH
Programs: UA MM, AA almost MM
Posts: 1,164
Originally Posted by Zorak
Assuming you are flying XXX-SEA-HKG, my parsing of the list of international markets where C+ is now a separate fare excludes Hong Kong, so you should still be able to click to select C+ for a fee immediately after booking on the SEA-HKG flight.
So, some international flights are excluded from C+ upgrades? Do they include all Chinese markets?
Ilove2fly is offline  
Old Oct 21, 2016, 2:15 am
  #2771  
 
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Originally Posted by Ilove2fly
So, some international flights are excluded from C+ upgrades? Do they include all Chinese markets?
Here's the current list:

https://www.delta.com/content/www/en...plus-faqs.html

IN WHICH MARKETS IS DELTA COMFORT+ AVAILABLE FOR PURCHASE DURING THE BOOKING PROCESS?
Delta Comfort+ is now available for purchase during the booking process in all markets within the U.S. 50, Canada, Asia Pacific region excluding China, Hong Kong, and the Latin America and Caribbean region except for Delta One markets (Argentina, Brazil, Chile, Peru).
mnbp is offline  
Old Oct 21, 2016, 9:03 am
  #2772  
 
Join Date: Mar 2014
Location: NYC
Programs: DL GM, Marriott Gold, SPG Gold, HHonors Gold
Posts: 115
Originally Posted by miraclebear2003
Well, it's hard to tell without seeing what you are looking at. There are separate boxes for the F and C+ "upgrades". You can check for each segment separately or all segments. There is no save "button", but there is a "confirm" button. If you are doing this, sign out and sign back in and you don't have upgrade requested, then you seem to have a unique glitch.
Yeah, I ticked all the boxes, hit "Confirm" - still not sticking. Awesome, thanks delta.dumb.
mahka42 is offline  
Old Oct 25, 2016, 4:51 pm
  #2773  
 
Join Date: May 2015
Programs: Delta
Posts: 50
Apologies if this has been addressed previously... but if you 'manage your upgrades" to include C+ and then get a middle seat, why doesn't delta.com allow you go back to your prior seat selection in the main cabin?
DeltaDunce is offline  
Old Oct 25, 2016, 5:10 pm
  #2774  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,926
Originally Posted by DeltaDunce
Apologies if this has been addressed previously... but if you 'manage your upgrades" to include C+ and then get a middle seat, why doesn't delta.com allow you go back to your prior seat selection in the main cabin?
Because they want to sell C+ as a separate cabin*. Given that, I suspect it's logistically easier if people who are in C+ can't switch between cabins at will because then it's harder for them to keep track of how many seats they can sell in each cabin.

*I know DL is explicitly saying the C+ fiasco isn't creating a separate cabin, but rather a separate "experience"; but that's really what it is as far as how they're treating it in terms of booking and seat selection.
Zorak is offline  
Old Nov 1, 2016, 11:29 am
  #2775  
 
Join Date: Sep 2009
Location: STL
Posts: 88
Transatlantic: C+ on Night or Day flight?

Good afternoon all.

I am flying to Dublin in March and I have some Amex Airline reimbursement to spend. I am looking at upgrading to C+ on either the outbound ATL-DUB leg (night) or the inbound DUB-ATL leg (day). Both are on 330s.

Which would be better to upgrade? At first I thought the night flight, but if I'm asleep will I really notice the legroom?

Thanks for the suggestions.
slutide is offline  


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