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Old Apr 10, 2013, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: RaflW
Hi fellow FTers!
I'm working on updated for the new roll out of Comfort + (C+)
Thanks!
rwoman

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On March 1, 2015, DL rebranded Economy Comfort as "Comfort+."
Delta - Comfort+
dl.com: LINK
Comfort+ FAQ - LINK
Offering:
  • C+ is a complimentary upgrade (space available) for DM and PM after booking. GM can access for free at T-72 and FO at T-24. (There is no longer a discount for GM/FO.)
  • Sky Priority boarding
  • Extra legroom and, on international a/c, extra recline
  • Free wine, spirits and regional craft beers, plus premium snacks
  • Complimentary premium entertainment from Delta Studio™ (No longer relevant as of July 1st; Entertainment now complimentary in Y)
  • On JFK-LAX/SFO flights, a Luvo® sandwich wrap and frozen Greek yogurt bar, pillow, blanket, and sleep kit are included

A few general notes regarding DL C+:
  1. On international a/c, the bulkhead seats often have a significant amount leg room (other than the 764).
  2. The bulkhead and exit row seats are often narrower as the tray table and/or IFE unit are in the arm rests. The arm rests do not move which, coupled with a smaller seat, can be uncomfortable for larger pax.
  3. The first row of regular economy seating after EC IS NOT recommended. The last row of EC has the EC recline and members have reported that there's no extra space between this row and the first row of regular Y.
  4. Selecting C+ Seats - You cannot select or purchase C+ seats until after booking is completed on revenue or award tickets. The UG has to clear as well.
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Internationally Configured Aircraft
Per DL, International/transoceanic C+ offers 35" pitch and 6" recline. (LINK)

747-400 / 744 / 74S:
  • dl.com seat map: 747-400
    Rows 22-26 - 42 total C+ seats.
  • Legroom:
    Row 22 ABC/HJK and 24 DEFG are the bulkhead seats. 22C/H are noted as having unlimited legroom and some have noted that people can congregate due to the proximity of the lavatories, which are located directly in front of the first row of C+ on the 744. 22ABC have recently received poor reviews because of the lav and galley - people tend to congregate in this area and it can become stinky. Comments on 22K indicate that pax can access the aisle without disturbing other passengers. Also, the lavatory near 22HJK is blocked for BusinessElite pax, so there tends to be fewer disturbances and become less smelly over the course of a long flight. Also, seats 22B and 22J can be used for bassinets.
    Some might prefer the legroom of row 35/51 on the 744 with less recline and tray in armrest.
  • Related Threads and Posts:
    EC Bulkheads on the 74S
    Economy Comfort on 747-400
    The Official Delta 747-400 Interior Mod Tracking Thread
    tentseller's review of the 744 - LINK
    Comments on seat power on the 74S - LINK

777-200LR / 777-200ER / 772
  • dl.com seat maps: 777-200LR / 777-200ER
    Rows 31-34; 36 C+ seats
    NOTE: As DL reduced the number of Business Elite seats on the 777s, rows 29-32 are now the C+ seats.
    The C+/Economy seats on a/c has winged headrests.
  • Legroom:
    Row 29/31 seats are the bulkhead seats and have plenty of leg room. Rows 30-32/32-34 are standard C+ seats with USB and plug power. Row 44 (exit row) has excellent legroom, but no power outlets. The window seat sin this row are narrower because the tray table is in the armrest does not move up. The recline is standard recline.
    IFE:
    These a/c are equipped with IFE at each seat.
  • Related Threads and Posts:
    Recent comments on row 31 and row 29 (Bulkhead C+ seats): Delta 777 Bulkhead Seat
    chimphappyhour's feedback on a 777 flight LAX-SYD-LAX in EC - LINK.
    Thoughts on Row 31 - LINK
    modhop's video of the 777 - LINK
    My thoughts on row 35, the first row of Y after EC - LINK
    My pictures of row 31 - LINK
    777-200LR Economy Comfort & exit row questions

A330-300 / A333:
A330-200 / A332:
767-400 / 764 / 76D:
  • dl.com seat map: LINK
    C+ is rows 15-18
  • Legroom:
    On the 764, the bulkhead seats (row 15) have less leg room than the 763's; there's probably about 2' or so between the edge of the seat and the wall. The bulkhead seats do not have moveable arm rests and the tray table/IFE monitor are in the arm rests. In my experience, I felt like the A332/333 and 763's had better recline in EC than the 764.
  • IFE:
    These a/c are equipped with IFE at each seat.
    Note: The overhead bins above 16 CDE have emergency equipment in them and cannot be used for stowage of luggage.
  • Related Threads and Posts:
    Discussion on 17E vs. 18F: LINK
    mgoflyer's negative thoughts on 15G - LINK
    tentseller's thoughts on row 15 - LINK
    NecessaryIndulgence's thoughts on row 15 - LINK
    My pictures of Row 15: 15E: LINK; Space between Row 15 and the bulkhead - LINK
    My pictures comparing Row 15, "regular" EC, and normal Y seats - LINK
    My pictures of 18F with 17F fully reclined - LINK
    The London FAQ also includes many comments on the 764 - FAQ: Flying to London on DL

767-300ER - 76Z (v1 and v2) / 76L (previously seen as 76W) / 76T
  • dl.com: 76Z v1; 76Z v2; 76L; 76T
    • 76Z v1 - Rows 13-15 AB CDE FG and 16-17 AB FG
    • 76Z v2 - Rows 12-16
    • 76L - Rows 16-21
    • 76T - Rows 17-21
  • IFE:
    These a/c are equipped with IFE at each seat. There is also USB power and standard plugs.
  • Legroom:
    The bulkhead seats do not have moveable arm rests. On 763's with row 20 and 21 as EC seats, note these are both exit rows and seats recline in both rows.
  • Related Threads and Posts:
    rwoman's pics of seats 13 FG on the 76Z v1 - LINK
    gooslee's comments on the 76L - LINK
    CarmenOM's comments on the 76L - LINK
    Y29M's comments on the 763 row 17 (76T) - LINK
    rwoman's thoughts on the modified 76 (76T) - LINK
    53flyer's comments on the modified763 row 17 and the impact on legroom (76T) - LINK
    rwoman's comments on the exit rows (76L and 76T) - LINK
    garyfam's comments on the exit rows (76L and 76T) - LINK
    Seat 1A's photos of 17E (EC Bulkhead - 76T) and row 22CDE (regular Y bulkhead) (76L / 76T) - LINK
    CosmoHuman's comments on the outside first row (12AB and 12FG) on the 76Z v2 LINK
    TrojanTraveler's comments on the protruding exit doors on 12A and 12G on 76Z v2 LINK
    RaflW's comments on 16AB and other nearby seats with pics for the 76Z v2 LINK

757-200 (Delta One Equipped) - 75S:
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Domestic Configured Aircraft
Per DL, domestic Comfort + offers a minimum 34" pitch and normal recline. (LINK)

767-300 / 76P / 76Q
  • dl.com: 767-300 (76Q/P)
    C+ is rows 10-14
  • Legroom: Row 10 has a hard bulkhead in front of it, but the legroom is still decent. This row has an immoveable armrest and the tray table is in the armrest as well.
  • Related Threads and Posts:
    gooselee's comments on row 10 - LINK

757-300 / 753:
757-200 / 757 / 75D(H)/ 75X:
Domestic 757's are referenced below. Discussion on the non-PTV 752's - LINK.
737-900ER / 739
  • dl.com: 737-900ER / 739
    C+ is rows 10-13 ABC and 11-13 DEF.
  • IFE:
    This a/c has PTVs and power.
  • Legroom:
    The general feedback is 10C and 11D may be the best seats. Overall feedback is not great.
  • Related Threads and Posts:
    twnwz's experience on the 739: LINK
    Best seat on 737-900ER?

737-800 / 738 / 73H:
  • 737-800 / 738:
    • dl.com:
    • 737-800 / 738
      C+ is rows 10-15
    • IFE:
      This a/c has overhead video.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Posts:
      T.J. Bender's negative feedback on the 737 Row 10 - LINK
      cardood's thoughts on the 737 Row 10 - LINK
      CBear's comments on using a rear facing car seat - LINK
      lhitchner's feedback on the 737 Row 10 - LINK
  • 737-800 / 73H:
    • dl.com: 737-800 - 73H
      C+ is rows 10-12.
    • IFE:
      This a/c has PTVs.
    • Legroom:
      Row 10 has standard bulkhead legroom for an economy bulkhead, making it challenging to get out from the window seat.
    • Related Threads and Comments:
      None

737-700 / 73W:
  • dl.com: 737-700 / 73W
    C+ is rows 10-12.
  • IFE:
    This a/c has PTVs.
  • Legroom:
    Row 10 has good legroom. It is directly behind the F cabin and there is no fixed bulkhead, allowing pax in row 10 to store items underneath row 3.
  • Related Threads and Posts:
    rwoman's pics of the 73W Row 10 - LINK

MD-88 / M88:
  • dl.com: MD-88 / M88
    C+ is rows 10-14
  • IFE:
    None
  • Legroom:
    Row 10 has very good legroom.
  • Related Threads and Posts:
    javabytes' post on row 11 - LINK
    Bicostal's feedback on row 10 - LINK
    rwoman's pics of row 10 - LINK

MD-90 / M90
717:
A321-200:
  • dl.com: A321
    C+ is rows 10-14
  • IFE:
    PTVs and Delta Studio via wifi
  • Legroom:
    RaflW's post on the 321 C+ cabin
  • Related threads and posts:
    None

A320-200 / 32R:
  • dl.com: A320/32R
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments

A320-200/32K
  • dl.com: A320 / 32K
    C+ is rows 10-12
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related threads and posts:
    None

A319-100/319
  • dl.com: A319 / 319
    C+ is rows 4-6
  • IFE:
    None
  • Legroom:
    No additional comments
  • Related Threads and posts:
    akonrandi's comments on A319/A320 seats - LINK.

A319-100/31J
  • dl.com: A319 / 31J
    C+ is rows 10-12
  • IFE:
    This a/c is equipped with AVOD
  • Legroom:
    No additional comments
  • Related Threads and posts:
    None

************************************************** ***********

Flying to Hawaii in C+:
- From DL's C+ page: 3-4" (7-10 cm) extra legroom/ Up to 50% more recline on select routes (JFK to/from SFO or LAX, and ATL/MSP/or JFK to/from HNL).

Related threads and posts:
http://www.flyertalk.com/forum/delta...767-300er.html

C+ and Priority Boarding/Baggage Allowance:
Passengers in C+ get Sky Priority boarding unless their elite status provides a higher boarding zonemu access. There is no additional baggage allowance unless elite status or fare class provide it.

Related threads and posts:
jamersteroh's comments on zone 1: LINK
jamersteroh's comments on baggage: LINK

Status Changes:
There have been a couple of questions regarding C+ when a member's status drops down after January 31. Typically, seats will hold unless there is an equipment change. If there's a change, the passenger(s) will most likely be seated in regular economy. There are reports of some success contacting @delta to get reseated in C+.

Related threads:
http://www.flyertalk.com/forum/delta...-ec-seats.html
http://www.flyertalk.com/forum/delta...op-silver.html

Threads/posts that may be useful for non-C+ information:
http://www.flyertalk.com/forum/delta...-aircraft.html
Delta Preferred seating: LINK

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KLM - Economy Comfort

klm.com: LINK
Related FT Threads:
KLM New no Economy Comfort on DL-coded before check-in
DL.com won't let me select seats on KLM flight
KLM Seating, Including Economy Comfort
Delta.com Says KLM Economy Comfort is Free for Delta PMs, But it's Not True
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FAQ: Comfort+ Seating

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Old Jul 23, 2015, 11:30 pm
  #2131  
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Originally Posted by petrie
The 717-200 3-seat side C+ front row is 10C, D, E. The picture in the link below shows an armrest on the right side of 10E which looks/is moveable, correct? Or would you pick one seat back in 11E where both armrests are moveable?

http://deltapoints.boardingarea.com/...points-blog-1/
Most aircraft do not have movable window-side armrests on the window seat.
diburning is offline  
Old Jul 25, 2015, 10:45 am
  #2132  
 
Join Date: Nov 2013
Location: LCY
Programs: Virgin Atlantic Flying Club (Silver)
Posts: 2
757-200 (S) Seat 19f

Originally Posted by rwoman
There is no bulkhead in front of row 18 on the 75E due to the exit door, 18DE can get up freely. Given the space between the slide on the 2R door, 19F would likely go between 18E and the door to get out.

To add to the other pics I've posted, this is me standing in front of 18DE to get a pic of 19F.
I've just (bravely?) booked 19f on a 75S for LHR-PHL next month. Assuming it is the same as on the 75E it looks manageable for a daytime flight and better than just about any other choice in Comfort+.

If you can get up by going past the side of 18E relatively easily then that's a real bonus for a window seat.
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Old Jul 25, 2015, 1:18 pm
  #2133  
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I sat in 19F last year on a PHX-ATL redeye, I really wasn't a fan. The slide impacts you in an annoying fashion and your right leg is really uncomfortable.

CMK10 is offline  
Old Jul 31, 2015, 7:07 am
  #2134  
 
Join Date: Nov 2014
Posts: 36
Did Delta "close the loophole", that C+ boarding passes showing sky priority?
Shinji4u is offline  
Old Jul 31, 2015, 8:20 am
  #2135  
 
Join Date: Aug 2011
Location: New Jersey
Programs: DL Platinum, MR Platinum, Hilton Silver
Posts: 110
Originally Posted by Shinji4u
Did Delta "close the loophole", that C+ boarding passes showing sky priority?
Not sure what loophole you're talking about. On Delta's website it says:

"With access to Sky Priority boarding, you’ll be one of the first on board, giving you time to get your carry-on stowed in the dedicated overhead bin space. And, with your seat at the front of the cabin, you’ll be one of the first off the plane and on your way."

But the footnote says that it's inclusive of boarding only.

https://www.delta.com/content/www/en...fort-plus.html
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Old Jul 31, 2015, 8:54 am
  #2136  
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Originally Posted by kpmarek
If you can get up by going past the side of 18E relatively easily then that's a real bonus for a window seat.
Direct aisle access in Y!

I tried this seat once on just a short ATL-LGA flight and did not like it. Your right knee either remains bent, or you have to weave your legs around the slide. Either way, it got uncomfortable pretty quickly for me, and I would actually rather have a regular Y seat where I can stretch my legs straight (I'm only about 5'6", though).

I was able to squeeze by the slide and get out which was nice, mostly because standing up was the only thing that made my knee feel any better.
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Old Jul 31, 2015, 3:43 pm
  #2137  
 
Join Date: Nov 2014
Posts: 36
Originally Posted by landgraf13
Not sure what loophole you're talking about. On Delta's website it says:

"With access to Sky Priority boarding, you’ll be one of the first on board, giving you time to get your carry-on stowed in the dedicated overhead bin space. And, with your seat at the front of the cabin, you’ll be one of the first off the plane and on your way."

But the footnote says that it's inclusive of boarding only.

https://www.delta.com/content/www/en...fort-plus.html
When Delta was rolling out C+ the boarding Pass was showing the sky priority which was also usable at the security etc.
Shinji4u is offline  
Old Aug 1, 2015, 5:53 am
  #2138  
 
Join Date: Dec 2006
Location: MSP
Programs: DL (former NWA) PM
Posts: 238
Thumbs down Bought C+ After Child Seating Issue, Dissapointed

I had purchased a one way leg for my four year old son and I from MCO-MSP and had selected non-C+ seats together. There was an equipment change after I checked in online (still a 757, but a different configuration) and when I went to print my boarding pass we were assigned separate middle seats. I begged them agent for help but he said my options were to ask the agent at the Gate for help, once onboard seek the help of a flight attendant, OR buy the C+ upgrade for $59 each. So, not wanting to battle the mobbed gate I resolved the issue myself buy dropping the $118.

We did get SKY boarding, a few inches of extra legroom, but the inflight service falls way below expectation. The snack bin was only distributed once and contained items I wouldn't consider premium, we were told to only take two items and I only received a cup of diet coke after asking for a can. Our seatmate had a 187 ml wine, and when she asked for a refill later in the flight she was told they were out of wine. Only one beverage pass for a three hour flight, no water run.
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Old Aug 1, 2015, 9:43 am
  #2139  
 
Join Date: Jun 2007
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Programs: LH SEN
Posts: 509
Hi all, did not find this information anywhere, but I assume the lack of information on the Delta website answers my question:$

Is there any additional luggage allowance with plus seating? Or is basically free entertainment, some drinks and legroom the (rather limited) benefit?

Thanks,
W
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Old Aug 1, 2015, 10:38 am
  #2140  
 
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
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Originally Posted by Wombelero
Hi all, did not find this information anywhere, but I assume the lack of information on the Delta website answers my question:$

Is there any additional luggage allowance with plus seating? Or is basically free entertainment, some drinks and legroom the (rather limited) benefit?

Thanks,
W
There is no additional checked baggage benefit for C+ seats. There are designated overhead bins for C+ pax, but that doesn't seem to be monitored in any way.

In addition to the benefits listed above, C+ includes earlier boarding and some free snacks.
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Old Aug 1, 2015, 1:00 pm
  #2141  
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Originally Posted by Shinji4u
When Delta was rolling out C+ the boarding Pass was showing the sky priority which was also usable at the security etc.
That's no longer the policy. At JFK, in particular, the Sky Priority check-in area doesn't like it.
sethb is offline  
Old Aug 2, 2015, 10:55 pm
  #2142  
 
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
Originally Posted by msp727
... I resolved the issue myself buy dropping the $118.

We did get SKY boarding, a few inches of extra legroom, but the inflight service falls way below expectation. The snack bin was only distributed once and contained items I wouldn't consider premium, we were told to only take two items and I only received a cup of diet coke after asking for a can. Our seatmate had a 187 ml wine, and when she asked for a refill later in the flight she was told they were out of wine. Only one beverage pass for a three hour flight, no water run.
Sounds like a surly FA problem, though I suspect that what was offered would meet the minimum service standards DL sets. Many FAs are nicer/more generous, but not all by any means. I have seen FAs not give a can on request in EC (back when it was called that) on a 2hr leg.

What I don't get is why you paid for C+, unless your info is wrong. Your profile says you are a PM. C+ should have been free of charge to a PM + travellers on your booking.
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Old Aug 3, 2015, 9:16 am
  #2143  
 
Join Date: Mar 2015
Location: North Myrtle Beach, SC
Posts: 44
Originally Posted by msp727
I had purchased a one way leg for my four year old son and I from MCO-MSP and had selected non-C+ seats together. There was an equipment change after I checked in online (still a 757, but a different configuration) and when I went to print my boarding pass we were assigned separate middle seats. I begged them agent for help but he said my options were to ask the agent at the Gate for help, once onboard seek the help of a flight attendant, OR buy the C+ upgrade for $59 each. So, not wanting to battle the mobbed gate I resolved the issue myself buy dropping the $118.

We did get SKY boarding, a few inches of extra legroom, but the inflight service falls way below expectation. The snack bin was only distributed once and contained items I wouldn't consider premium, we were told to only take two items and I only received a cup of diet coke after asking for a can. Our seatmate had a 187 ml wine, and when she asked for a refill later in the flight she was told they were out of wine. Only one beverage pass for a three hour flight, no water run.
Sounds very similar to my return trip in June on a 3.5 hour domestic flight. No real distinction in service between C+ and regular passengers. I complained through email and the wife and I received our choice of $25 gift cards each. If people complain enough, maybe they will standardize better treatment of passengers in C+. Our trip on the way out was great and was exactly what I thought I would be getting.
BenC2000 is offline  
Old Aug 5, 2015, 4:53 pm
  #2144  
 
Join Date: Mar 2013
Location: PVU, SLC
Programs: DL Pork Medallion, PP, GE
Posts: 1,657
Originally Posted by sethb
That's no longer the policy. At JFK, in particular, the Sky Priority check-in area doesn't like it.
Yes, yesterday at SEA, there was a dragon on the SP side of the lobby, asking everyone "Sky Priority/First Class?" The line was already long (we were in line about 20 minutes...ugh), but in that time, she turned away at least a dozen individuals/groups who had SP on their BPs, but only because of C+. There were one or two who were turned away because (it sounded like) she said the SP line wasn't for FOs. But the majority of the rejects were C+ passengers.
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Old Aug 6, 2015, 7:59 pm
  #2145  
 
Join Date: Feb 2012
Location: West LA
Programs: DL DM
Posts: 957
On the 75H, is the bulkhead in front of row 15 solid or a curtain which will allow me to slide my legs under?

https://www.delta.com/content/www/en...7-200-75h.html
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