Correct format for Global Entry member number on DL.com?
#1
Original Poster
Join Date: Jul 2010
Location: DTW & CDG
Programs: Delta DM
Posts: 77
Correct format for Global Entry member number on DL.com?
This has been driving me nuts, and with the new TT programs at DTW, I want to make sure my Global Entry enrollment is on my Delta profile, FWIW. The box for "Known Traveler" number isn't really clear on the format to enter... when I look at my GE status on the GOES website, I see a 9-digit number only. Entering these 9 digits produces an error on my profile page when I submit.
Below the box they give an example of AX123456789US.... I tried GExxxxxxxxxUS and it accepted the number, but is that the correct method for entry? If so, how the hell did they expect us to know that?
Below the box they give an example of AX123456789US.... I tried GExxxxxxxxxUS and it accepted the number, but is that the correct method for entry? If so, how the hell did they expect us to know that?
#2
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
This has been driving me nuts, and with the new TT programs at DTW, I want to make sure my Global Entry enrollment is on my Delta profile, FWIW. The box for "Known Traveler" number isn't really clear on the format to enter... when I look at my GE status on the GOES website, I see a 9-digit number only. Entering these 9 digits produces an error on my profile page when I submit.
Below the box they give an example of AX123456789US.... I tried GExxxxxxxxxUS and it accepted the number, but is that the correct method for entry? If so, how the hell did they expect us to know that?
Below the box they give an example of AX123456789US.... I tried GExxxxxxxxxUS and it accepted the number, but is that the correct method for entry? If so, how the hell did they expect us to know that?
Existing thread: http://www.flyertalk.com/forum/delta...t-w-dl-aa.html
Last edited by rwoman; Oct 24, 2011 at 3:39 pm
#3
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
This has been driving me nuts, and with the new TT programs at DTW, I want to make sure my Global Entry enrollment is on my Delta profile, FWIW. The box for "Known Traveler" number isn't really clear on the format to enter... when I look at my GE status on the GOES website, I see a 9-digit number only. Entering these 9 digits produces an error on my profile page when I submit.
Below the box they give an example of AX123456789US.... I tried GExxxxxxxxxUS and it accepted the number, but is that the correct method for entry? If so, how the hell did they expect us to know that?
Below the box they give an example of AX123456789US.... I tried GExxxxxxxxxUS and it accepted the number, but is that the correct method for entry? If so, how the hell did they expect us to know that?
Last edited by atl runner; Oct 24, 2011 at 6:30 pm
#5
Join Date: May 2010
Programs: Delta Kryptonium
Posts: 1,144
atl runner is correct - it is the 9 digit (all numeric) that shows up after you log into your GOES account (it says it's your Trusted Traveler #). We have Nexus & GE and the same 9 digit number is on my Nexus card as "PASS ID". We are DTW based & Mrs. & I flew last week & were invited to the "Special" lane - it was great - shoes on, belt on, coat on, laptop in briefcase, & it took 5 seconds.
#6
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
atl runner is correct - it is the 9 digit (all numeric) that shows up after you log into your GOES account (it says it's your Trusted Traveler #). We have Nexus & GE and the same 9 digit number is on my Nexus card as "PASS ID". We are DTW based & Mrs. & I flew last week & were invited to the "Special" lane - it was great - shoes on, belt on, coat on, laptop in briefcase, & it took 5 seconds.
Last edited by atl runner; Oct 28, 2011 at 11:25 am
#7
Join Date: May 2010
Location: ATL
Programs: DL PM, Marriott Platinum, Hertz #1 Whatever, Avis First
Posts: 64
Somewhat related as I just had my interview today and have already put my number into my Dl.com profile....if I already had existing reservations in the system do I need to do anything else besides putting the number in the profile? Or am I good to go and just check in as normal Sunday morning and then have them scan my BP on Monday morning to see if I get to use PreCheck?
#9
Join Date: Sep 2004
Location: ATL
Programs: Delta DM, 3M; AA, FB, UA some lower status
Posts: 394
I have both a "GOES Membership Number" and a "Membership Number / PASSID". I use the "GOES Membership Number" to login to the GOES website. After login this number appears as "GOES ID" in the upper left corner of the webpage. The "Membership Number / PASSID" appears on the "Trusted Traveler Program" line on the web page.
The last 2 times I departed from ATL, I have tried to use the Pre-Check program. The first time, I entered my "GOES Membership Number" in the TSA field on the Delta Itinerary page. The number was accepted with no feedback, but I was not allowed into the special screening line.
Second time, I entered the "Membership Number / PASSID" in the same field. Again, number accepted with no feedback, but it worked this time. Absolutely no waiting and no hassles at security, well worth the effort to figure it out.
The last 2 times I departed from ATL, I have tried to use the Pre-Check program. The first time, I entered my "GOES Membership Number" in the TSA field on the Delta Itinerary page. The number was accepted with no feedback, but I was not allowed into the special screening line.
Second time, I entered the "Membership Number / PASSID" in the same field. Again, number accepted with no feedback, but it worked this time. Absolutely no waiting and no hassles at security, well worth the effort to figure it out.
#10
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
I have both a "GOES Membership Number" and a "Membership Number / PASSID". I use the "GOES Membership Number" to login to the GOES website. After login this number appears as "GOES ID" in the upper left corner of the webpage. The "Membership Number / PASSID" appears on the "Trusted Traveler Program" line on the web page.
The last 2 times I departed from ATL, I have tried to use the Pre-Check program. The first time, I entered my "GOES Membership Number" in the TSA field on the Delta Itinerary page. The number was accepted with no feedback, but I was not allowed into the special screening line.
Second time, I entered the "Membership Number / PASSID" in the same field. Again, number accepted with no feedback, but it worked this time. Absolutely no waiting and no hassles at security, well worth the effort to figure it out.
The last 2 times I departed from ATL, I have tried to use the Pre-Check program. The first time, I entered my "GOES Membership Number" in the TSA field on the Delta Itinerary page. The number was accepted with no feedback, but I was not allowed into the special screening line.
Second time, I entered the "Membership Number / PASSID" in the same field. Again, number accepted with no feedback, but it worked this time. Absolutely no waiting and no hassles at security, well worth the effort to figure it out.
#11
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Somewhat related as I just had my interview today and have already put my number into my Dl.com profile....if I already had existing reservations in the system do I need to do anything else besides putting the number in the profile? Or am I good to go and just check in as normal Sunday morning and then have them scan my BP on Monday morning to see if I get to use PreCheck?
#12
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
Further, even if you have put the number into your Profile, I would check each existing reservation to see if it is also in there. At first, they clearly weren't transferring into existing reservations and they had to be entered in for each one. However, a couple people have commented that they seemed to have fixed that, so that they are now being copied into them. Still, I would check.
Also, a couple people who don't have GE or any other Known Traveler Number, but do have some form of medallion status with Delta, have indicated that they were "chosen" to go through the expedited line, even though they weren't expecting it.
Good luck, and it let's hope this passes the test and gets rolled out nationwide. It's a winner.
#13
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Further, even if you have put the number into your Profile, I would check each existing reservation to see if it is also in there. At first, they clearly weren't transferring into existing reservations and they had to be entered in for each one. However, a couple people have commented that they seemed to have fixed that, so that they are now being copied into them. Still, I would check.
#14
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
Remember, however, if you do this less than 72 hours before the flight, you won't see any info, but instead a message that it's too close to the flight and the info has already gone to the TSA.
Last edited by atl runner; Oct 30, 2011 at 4:20 am
#15
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Unfortunately, if you just put your number into the profile today or yesterday--and are flying Sunday (tomorrow)--the info for this itinerary has already gone to the TSA. It does that 72 hours before the flight, and no changes can be made on the Secure Flight Passenger data for a specific itinerary within that 72 hour window.
Further, even if you have put the number into your Profile, I would check each existing reservation to see if it is also in there. At first, they clearly weren't transferring into existing reservations and they had to be entered in for each one. However, a couple people have commented that they seemed to have fixed that, so that they are now being copied into them. Still, I would check.
Also, a couple people who don't have GE or any other Known Traveler Number, but do have some form of medallion status with Delta, have indicated that they were "chosen" to go through the expedited line, even though they weren't expecting it.
Good luck, and it let's hope this passes the test and gets rolled out nationwide. It's a winner.
Further, even if you have put the number into your Profile, I would check each existing reservation to see if it is also in there. At first, they clearly weren't transferring into existing reservations and they had to be entered in for each one. However, a couple people have commented that they seemed to have fixed that, so that they are now being copied into them. Still, I would check.
Also, a couple people who don't have GE or any other Known Traveler Number, but do have some form of medallion status with Delta, have indicated that they were "chosen" to go through the expedited line, even though they weren't expecting it.
Good luck, and it let's hope this passes the test and gets rolled out nationwide. It's a winner.