Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Delta Air Lines | SkyMiles
Sign in using an external account

Closed Thread
 
Thread Tools Search this Thread
Old Sep 17, 11, 1:12 pm   #1
 
Join Date: Jan 2011
Posts: 10
delta sucks soooooooo bad

I bought this round trip ticket to LGA from detroit maybe 5 days prior to the flight. I purchased online then i found out I could not pick my seat. I hate middle seats and window seats with a passion. I cant do them. I called the delta phone number who told me that they cant get a seat for me it will be at the airport. I called every day up until the day of departure and nobody could help me in their thick accent. I go to the airport checked in at your kiosk and was issued 5 e. I went up to ticketing and told the lady there (she was exceedingly rude) I wanted an aisle> she said you have to go to the gate they are the only ones that can help you. so i go to the gate..I tell the supervisor at th gate my problem (she was rude and cursed at me and told me that she wasnt gonna switch my seat. I told her its an over an hour until the flight there is nobody here you should be able to switch my flight. She cursed again and said NO>. Go to gate 43 to rebooking . So i go to rebooking to get a later flight because i dont wanna sit in the middle seat.I walk all the way over to gate 43. The lady there tells me there are two aisles in the back of the plane. She calls the supervisor and the supervisor says she was gonna do it for me if i didnt go over to rebooking. I go back to gate 73 to obtain thse seats. No supervisor. I speak to the gate agent who tells me she is working the flight she cant help me. I tell her to call the supervisor. She calls. and supervisor never comes at all ever. Then everyone gets on the plane. I ask her, can i get an aisle seat. She said NO I HAVE NO MORE SEATS. At this point I missed my dinner, I am tired.. SO I board the plane sit in the middle seat with two other gentleman who are over six feet tall. I am six feet tall. right when we are about to take off.. the supervisor (another lady) comes on the plane, peers over me into my seat and says.. "SIR I understand there was a problem with your seat" i say to her.. no no problem. You wont see me on your airline again.. EVER.

delta AIRLINE SUCKS

I WILL NEVER FORGIVE DELTA FOR DOING THIS TO ME..

they HAVE LOST ME. I DONT Them SERIOUSLY ANYMORE.
ALL OFthem ARE .......S
I WILL FLY ANY OTHER AIRLINE BUT delta IF I HAVE A CHOICE.

.......S.


anyone know of a great airline that flies dtw lga that i can pick my seat when purchase made???

Last edited by Canarsie; Sep 17, 11 at 6:45 pm. Reason: Removed derogatory language.
allworld97 is offline  
Old Sep 17, 11, 1:33 pm   #2
 
Join Date: Jan 2006
Location: lax
Posts: 3,324
You could try AA, connecting through ORD.
skylady is offline  
Old Sep 17, 11, 1:46 pm   #3
 
Join Date: Nov 2007
Location: SEA
Programs: UA Silver
Posts: 2,262
You can always choose your seat when you make your reservation on any legacy carrier, as long as there are seats open from which to chose. It appears your problem was that there were only middle and window seats available at the time you purchased your tickets, so it's not true that, "I could not pick my seat". No, you just couldn't book an aisle seat.

By the day of your flight, seat selection goes to airport control, so yes, only the gate agent can change your seat. I find it quite difficult to believe that a DL gate agent cursed at you because of this request.

"I will never forgive Delta for doing to to me". Seriously? This flight is less than two hours. Glad you survived the trauma.
6rugrats is offline  
Old Sep 17, 11, 1:55 pm   #4
 
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, AA-PLT, HILTON-DIAMOND, .HYATT-DIAMOND , IHG-PLT,HERTZ-PC
Posts: 7,828
Quote:
Originally Posted by allworld97 View Post
I bought this round trip ticket to LGA from detroit maybe 5 days prior to the flight. I purchased online then i found out I could not pick my seat. I hate middle seats and window seats with a passion. I cant do them. *** SO I board the plane sit in the middle seat with two other gentleman who are over six feet tall. I am six feet tall. right when we are about to take off.. the supervisor (another lady) comes on the plane, peers over me into my seat and says.. "SIR I understand there was a problem with your seat" i say to her.. no no problem. You wont see me on your airline again.. EVER.

delta AIRLINE SUCKS

I WILL NEVER FORGIVE DELTA FOR DOING THIS TO ME..

they HAVE LOST ME. I DONT Them SERIOUSLY ANYMORE.
ALL OFthem ARE .......S
I WILL FLY ANY OTHER AIRLINE BUT delta IF I HAVE A CHOICE.

.......S.


anyone know of a great airline that flies dtw lga that i can pick my seat when purchase made???
Really?

US is probably a better fit for you. I think you can buy a Preferred seat at time of booking....
__________________
Don't take everything so seriously... Life is way too short...

Last edited by Ocn Vw 1K; Sep 17, 11 at 2:55 pm. Reason: Summarizing OP's post to avoid repeating now-edited text.
Crazyhotelguy is offline  
Old Sep 17, 11, 2:29 pm   #5
 
Join Date: Oct 2002
Location: PHL
Programs: AA EXP; SPG Platinum; PP Platinum; Accor Platinum
Posts: 2,271
Quote:
Originally Posted by allworld97 View Post
I bought this round trip ticket to LGA from detroit maybe 5 days prior to the flight. I purchased online then i found out I could not pick my seat. I hate middle seats and window seats with a passion. I cant do them. *** SO I board the plane sit in the middle seat with two other gentleman who are over six feet tall. I am six feet tall. right when we are about to take off.. the supervisor (another lady) comes on the plane, peers over me into my seat and says.. "SIR I understand there was a problem with your seat" i say to her.. no no problem. You wont see me on your airline again.. EVER.

delta AIRLINE SUCKS

I WILL NEVER FORGIVE DELTA FOR DOING THIS TO ME..

they HAVE LOST ME. I DONT Them SERIOUSLY ANYMORE.
ALL OFthem ARE .......S
I WILL FLY ANY OTHER AIRLINE BUT delta IF I HAVE A CHOICE.

.......S.


anyone know of a great airline that flies dtw lga that i can pick my seat when purchase made???
Is this a joke?

Last edited by Ocn Vw 1K; Sep 17, 11 at 2:56 pm. Reason: Summarizing OP's post to avoid quoting now-edited text.
asnovici is offline  
Old Sep 17, 11, 2:46 pm   #6
 
Join Date: Jul 2009
Posts: 980
Quote:
Originally Posted by allworld97 View Post
I bought this round trip ticket to LGA from detroit maybe 5 days prior to the flight. I purchased online then i found out I could not pick my seat. I hate middle seats and window seats with a passion. I cant do them. I called the delta phone number who told me that they cant get a seat for me it will be at the airport. I called every day up until the day of departure and nobody could help me in their thick accent. I go to the airport checked in at your kiosk and was issued 5 e. I went up to ticketing and told the lady there (she was exceedingly rude) I wanted an aisle> she said you have to go to the gate they are the only ones that can help you. so i go to the gate..I tell the supervisor at th gate my problem (she was rude and cursed at me and told me that she wasnt gonna switch my seat. I told her its an over an hour until the flight there is nobody here you should be able to switch my flight. She cursed again and said NO>. Go to gate 43 to rebooking . So i go to rebooking to get a later flight because i dont wanna sit in the middle seat.I walk all the way over to gate 43. The lady there tells me there are two aisles in the back of the plane. She calls the supervisor and the supervisor says she was gonna do it for me if i didnt go over to rebooking. I go back to gate 73 to obtain thse seats. No supervisor. I speak to the gate agent who tells me she is working the flight she cant help me. I tell her to call the supervisor. She calls. and supervisor never comes at all ever. Then everyone gets on the plane. I ask her, can i get an aisle seat. She said NO I HAVE NO MORE SEATS. At this point I missed my dinner, I am tired.. SO I board the plane sit in the middle seat with two other gentleman who are over six feet tall. I am six feet tall. right when we are about to take off.. the supervisor (another lady) comes on the plane, peers over me into my seat and says.. "SIR I understand there was a problem with your seat" i say to her.. no no problem. You wont see me on your airline again.. EVER.

delta AIRLINE SUCKS

I WILL NEVER FORGIVE DELTA FOR DOING THIS TO ME..

they HAVE LOST ME. I DONT Them SERIOUSLY ANYMORE.
ALL OFthem ARE .......S
I WILL FLY ANY OTHER AIRLINE BUT delta IF I HAVE A CHOICE.

.......S.


anyone know of a great airline that flies dtw lga that i can pick my seat when purchase made???

Fly private, please. I don't want to have to ever be stuck next to you.

Last edited by Canarsie; Sep 17, 11 at 6:47 pm. Reason: Replaced original quote with edited quote.
nba1017 is offline  
Old Sep 17, 11, 2:56 pm   #7
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
 
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, SPG Plat, formerly proud SCC Executive, now IC Ambassador, BA down to nobody
Posts: 11,569
Movibg this thread to the Delat forum. Thanks for your understanding.

Jouy31
TravelBuzz moderator
JOUY31 is offline  
Old Sep 17, 11, 2:57 pm   #8
FlyerTalk Evangelist
 
Join Date: Nov 2007
Location: Denver
Programs: AA EXP, AS MVPG, EY Gold, AR Plat, DL FO, SPGPlatinum
Posts: 13,589
Quote:
Originally Posted by allworld97 View Post
delta AIRLINE SUCKS
I WILL NEVER FORGIVE DELTA FOR DOING THIS TO ME..
they HAVE LOST ME. I DONT Them SERIOUSLY ANYMORE.
ALL OFthem ARE .......S
I WILL FLY ANY OTHER AIRLINE BUT delta IF I HAVE A CHOICE.
.......S.
LMAO. Let me guess, DPS?
Best thread of the week so far.
SFO777 is offline  
Old Sep 17, 11, 2:58 pm   #9
FlyerTalk Evangelist
 
Join Date: Nov 2007
Location: Denver
Programs: AA EXP, AS MVPG, EY Gold, AR Plat, DL FO, SPGPlatinum
Posts: 13,589
Quote:
Originally Posted by JOUY31 View Post
Movibg this thread to the Delat forum.

This will be fun. I'm going to get some popcorn and enjoy the show.
SFO777 is offline  
Old Sep 17, 11, 3:04 pm   #10
Used to be nypdLieu
 
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 6,656
This must be the same guy that NW had terminated his medallion status and canceled all his miles.
DL2SXM is online now  
Old Sep 17, 11, 3:04 pm   #11
 
Join Date: Oct 2006
Programs: HH , AA , DL
Posts: 1,264
Great thread! Is there ANTHING we can do to stop all of the GA cursing? It offends and hurts my tender ears.
dickinson is offline  
Old Sep 17, 11, 3:05 pm   #12
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: Anywhere I can hide from Delta's "enhancements"
Programs: DL PM Kryptonium Ham Sandwich GAMER, UA Plat, US, PC Plat, IHG Amb., SPG Gold, HH Gold, Nat'l Exec
Posts: 11,002
Quote:
Originally Posted by allworld97 View Post
I bought this round trip ticket to LGA from detroit maybe 5 days prior to the flight. I purchased online then i found out I could not pick my seat.
Reality #1: You've got the order backwards. You can see the seats available before you purchase your flight. You just didn't look.

Reality #2: Flights fill up. Especially 5 days before departure. You will not always be able to request a seat booking that close in, especially if you are not an elite member.

Reality #3: Even if you do pick a specific seat, it is not guaranteed. You can be moved, especially if there is an aircraft swap.

Reality #4: On Delta, you have 24 hours after buying your ticket to cancel your flight and rebook. So if you found out after the fact that you couldn't reserve a seat, you could have cancelled and bought a different ticket.

Reality #5: Realities #1, #2, #3, and sometimes #4 also apply to other airlines.

Enjoy the greener grass.
__________________
SkyMiles Devaluation Alert: RTW Awards Killed Effective 1/1/2015. See: http://www.flyertalk.com/forum/delta...oing-away.html
javabytes is offline  
Old Sep 17, 11, 3:07 pm   #13
 
Join Date: Feb 2003
Location: New Orleans (for now)
Programs: DL PM, WN, SC, various other programs of lowly status
Posts: 1,501
So I guess this means you won't be converting those US miles to DL after all.
Marylou is offline  
Old Sep 17, 11, 3:16 pm   #14
FlyerTalk Evangelist
 
Join Date: Jun 2001
Programs: DL Plat/million, AA 1 mil, HH Diamond, SPG Gold
Posts: 19,252
Quote:
Originally Posted by skylady View Post
You could try AA, connecting through ORD.
Yeh, that won't suck.
3Cforme is online now  
Old Sep 17, 11, 3:16 pm   #15
 
Join Date: Jan 2010
Location: SMF
Programs: Delta PM, Hyatt D
Posts: 357
Just by reading the thread title I knew I shouldn’t have read this thread. I just couldn’t help myself. Then, I actually post a comment - probably need to seek help.
number21 is online now  
 
 
Closed Thread

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 3:57 pm.