We Were Delta Air Lines Gate Agents for the Morning
Sep 27, 2010, 11:58 pm
#151
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Sep 28, 2010, 12:07 am
#152
Join Date: Nov 1999
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Thanks for the wonderful thread.
As an ex-Gate Agent for a different AAirline, it really brought back the memories .. good and bad.
Dad had to drive me to work one day and I asked if he'd like to come out to the gates for awhile with me. Long story short... 2 flights in/out, 3 "terminating aircraft" arrivals (on 2 gates), 10 minute stint working the "service desk" during downtime on my gate... at 8pm I said "Common, let's go". He was obviously excited and impressed with the "multi-task" part of the job. The conversation was something like...
ME: Common, let's go
DAD: Where are we going now ??
ME: I don't know about you, but I'm going home.
DAD: But I thought you had a 5 hour shift ?
ME: Yep, it's 8:03pm already which means I'm late clocking out so will have an auto-generated "nasty gram" tomorrow in my mail box.
I had thought he'd leave after I started getting busy with flight #1. I didn't realize he had no idea how fast the time was ..errrr... flying.
Steve
As an ex-Gate Agent for a different AAirline, it really brought back the memories .. good and bad.
Dad had to drive me to work one day and I asked if he'd like to come out to the gates for awhile with me. Long story short... 2 flights in/out, 3 "terminating aircraft" arrivals (on 2 gates), 10 minute stint working the "service desk" during downtime on my gate... at 8pm I said "Common, let's go". He was obviously excited and impressed with the "multi-task" part of the job. The conversation was something like...
ME: Common, let's go
DAD: Where are we going now ??
ME: I don't know about you, but I'm going home.
DAD: But I thought you had a 5 hour shift ?
ME: Yep, it's 8:03pm already which means I'm late clocking out so will have an auto-generated "nasty gram" tomorrow in my mail box.
I had thought he'd leave after I started getting busy with flight #1. I didn't realize he had no idea how fast the time was ..errrr... flying.
Steve
Sep 28, 2010, 12:09 am
#153
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ADDED: I would guess that most newly promoted station managers have spent time as GAs, supervisors of GAs and TAs, and/or redcoats, as well as positions in the operations area of DL. They all probably have at least a good degree from a recognized and accredited college or university and can communicate well in written and spoken English.
Last edited by MSPeconomist; Sep 28, 2010 at 12:15 am
Sep 28, 2010, 7:49 am
#154
Join Date: Feb 2008
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Quick question for Canarsie and ATLDiff, for the Walk a Mile event, would you/DL prefer that we wear something closer to what you guys wore (navy blazer, tie, white shirt) or what was sent in the e-mail previously which is just dark slacks and a white button down shirt?
Sep 28, 2010, 2:10 pm
#155
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Location: Marietta, Georgia, United States
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Quick question for Canarsie and ATLDiff, for the Walk a Mile event, would you/DL prefer that we wear something closer to what you guys wore (navy blazer, tie, white shirt) or what was sent in the e-mail previously which is just dark slacks and a white button down shirt?
You could get away with no tie or jacket, but again, if you are attempting to emulate the official uniform as much as possible, this is what is recommended.
You could also wear a dark color such as black or dark charcoal gray instead of navy, and you could deviate from the tie color also...
Sep 28, 2010, 2:31 pm
#156
Join Date: Jan 2008
Location: Upstate, NY
Posts: 3,359
If you truly want to emulate the Delta Air Lines gate agent uniform, wear a white shirt with a silver or shiny gray tie with a navy suit and dark shoes — at least, that is the official uniform for men.
You could get away with no tie or jacket, but again, if you are attempting to emulate the official uniform as much as possible, this is what is recommended.
You could get away with no tie or jacket, but again, if you are attempting to emulate the official uniform as much as possible, this is what is recommended.
On the UP side...for the people who can't handle the stress...the jacket will cover the huge sweat stains they have!
Sep 28, 2010, 2:35 pm
#157
Join Date: Aug 2008
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Sep 28, 2010, 2:39 pm
#158
Join Date: Jul 2010
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Not that I am aware of. Mine is loaded with not only travel loyalty programs but things like Best Buy, FedEx, and Safeway. At the very least, it is an app that lets you keep all your account numbers in one handy place.
And you can manually add just about anything. One example would be a local library account number. Most create barcodes but some scan, others don't.
More recently they added a 'special deals' feature related to an account. For example, I have 5 listed under Delta, 6 deals under Blockbuster, 8 under Staples. Pretty decent app, and it's free.
And you can manually add just about anything. One example would be a local library account number. Most create barcodes but some scan, others don't.
More recently they added a 'special deals' feature related to an account. For example, I have 5 listed under Delta, 6 deals under Blockbuster, 8 under Staples. Pretty decent app, and it's free.
There's a list in the App. Without counting them I'm guessing there are 150+/- companies. And you can add those that are not listed.
Just a heads-up though. This App is a work in progress and is not as polished as it could be IMO. It's received mixed reviews but is the best "card condenser" I've seen thus far.
And as Sez_Who sez, the price is right plus it lists whatever deals are currently being offered by brand.
Just a heads-up though. This App is a work in progress and is not as polished as it could be IMO. It's received mixed reviews but is the best "card condenser" I've seen thus far.
And as Sez_Who sez, the price is right plus it lists whatever deals are currently being offered by brand.
I would still do it.
Sep 28, 2010, 2:45 pm
#159
Join Date: May 2008
Location: SFO
Posts: 851
so after this gate agent experience, will participants be encouraged to offer help to overworked GAs they come across in the future ?
this sounds like a great experience - only wish we could do satellite versions at our local airports !
this sounds like a great experience - only wish we could do satellite versions at our local airports !
Sep 28, 2010, 3:07 pm
#160
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The bar code can usually be read by scanners as long as you don't have some whippy-dippy reflective screen protector and if you hold the phone at the correct angle and distance from the bar code scanner.
I'd say that half the time the scanner, for whatever reason, can't read the bar code on the phone so basically this App is best as a depository for all your membership numbers.
Sep 28, 2010, 3:14 pm
#161
Join Date: Jul 2010
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All this App does is take your membership number from Delta, Marriott, Hertz, Best Buy, Kroger and/or you name the company and converts it into a bar code if it can.
The bar code can usually be read by scanners as long as you don't have some whippy-dippy reflective screen protector and if you hold the phone at the correct angle and distance from the bar code scanner.
I'd say that half the time the scanner, for whatever reason, can't read the bar code on the phone so basically this App is best as a depository for all your membership numbers.
The bar code can usually be read by scanners as long as you don't have some whippy-dippy reflective screen protector and if you hold the phone at the correct angle and distance from the bar code scanner.
I'd say that half the time the scanner, for whatever reason, can't read the bar code on the phone so basically this App is best as a depository for all your membership numbers.
Sep 28, 2010, 3:16 pm
#162
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Sep 28, 2010, 6:24 pm
#163
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I returned to the scene of the crime as I boarded my flight to RDU out of B21. It looks like we are set for an on-time departure. Great job GA!
I am looking at the window at the hard working Ramp Agents and saying to myself ... Hmmm wonder what I can think up next.
Opppps, there is the Lavatory Waste Truck... On second thought
I am looking at the window at the hard working Ramp Agents and saying to myself ... Hmmm wonder what I can think up next.
Opppps, there is the Lavatory Waste Truck... On second thought
Sep 28, 2010, 6:24 pm
#164
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Sep 29, 2010, 11:47 am
#165
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