Real Delta Airlines' credit card "fraud"....Not a fake Delta
Feb 1, 2010, 9:02 am
#1
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Join Date: Nov 2005
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Posts: 197
Real Delta Airlines' credit card "fraud"....Not a fake Delta
Before nwa.com was gone last weekend, I booked an award ticket on NWA.com. Total tax was USD13.23 which equals 90RMB Chinese departure tax. The confirmation email also showed the exact same amount.
Ticket was issued today and I was surprised that total tax became 17.35USD. The difference is YQ on Korean Air!
Apparently, I agreed to pay 13.23USD and now they charged me 17.35USD.
Anyone votes this as a credit card fraud?
Ticket was issued today and I was surprised that total tax became 17.35USD. The difference is YQ on Korean Air!
Apparently, I agreed to pay 13.23USD and now they charged me 17.35USD.
Anyone votes this as a credit card fraud?
Feb 1, 2010, 9:11 am
#4
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Feb 1, 2010, 9:12 am
#5
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Feb 1, 2010, 9:13 am
#6
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Fare break down: YQ28 CN90 （Since departing from China, fare breakdown shows Chinese RMB). Flight departs from China, all metal on KE. Therefore, YQ=KE fuel surchage and CN90=china departure tax.
Last edited by 300D; Feb 1, 2010 at 9:24 am
Feb 1, 2010, 9:18 am
#7
Join Date: Oct 2008
Posts: 2,384
I fully agree.
Last week they refunded me $54 for 4 award tickets due to "The refund amount reflects all applicable service/cancellation fees associated with your ticket(s)." It definitely sounds bogus. My itinerary included a sector on CZ.
PM me if you find a lawyer or a way to fight this. I think you will get an automated email like me.
Last week they refunded me $54 for 4 award tickets due to "The refund amount reflects all applicable service/cancellation fees associated with your ticket(s)." It definitely sounds bogus. My itinerary included a sector on CZ.
PM me if you find a lawyer or a way to fight this. I think you will get an automated email like me.
Last edited by bmchris; Feb 1, 2010 at 9:30 am
Feb 1, 2010, 9:37 am
#8
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Feb 1, 2010, 10:07 am
#9
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Feb 1, 2010, 10:26 am
#10
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Also, when I've seen award ticket fees before (taxes, etc.), there has always been the disclaimer that it's an approximation until the itinerary is ticketed. Hitting the OK button on the browser switches it to confirmed status, but it isn't ticketed until there's a 006 number (not a PNR, which is for confirming) attached. This can take anywhere from a minute to a couple of hours after you hit the OK button.
Feb 1, 2010, 11:14 am
#11
Join Date: Oct 2008
Posts: 2,384
In my case, the refund came a few days AFTER the 012 ticket was issued. So I don't think just ticketing locks in the amount.
My theory is that when partner carriers are used, the fees and taxes are estimations - and to be fair, and avoid any future lawsuits, they are needing to check the exact amounts after ticketing - and then adjust accordingly.
My theory is that when partner carriers are used, the fees and taxes are estimations - and to be fair, and avoid any future lawsuits, they are needing to check the exact amounts after ticketing - and then adjust accordingly.