Using "Personal Cruise Consultant"
#16
Join Date: Aug 2001
Location: Beaverton OR
Programs: GE, AA PLT/2.6MM, BR Gld, Royal Carib. DM+, Celebrity Elite, NCL PLT, Princess Elite
Posts: 1,643
I have seen a ton of balcony to suite upgrades, but even those are happening less and less now as more cruise lines are playing the last minute upsell game instead of true upgrades.
#17
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
I've been a cruise travel agent for 14 years now, and I have seen that rare upgrade happen just once for a client, and that was just lowest inside category guarantee to balcony. I think I was more shocked than she was.
I have seen a ton of balcony to suite upgrades, but even those are happening less and less now as more cruise lines are playing the last minute upsell game instead of true upgrades.
I have seen a ton of balcony to suite upgrades, but even those are happening less and less now as more cruise lines are playing the last minute upsell game instead of true upgrades.
#18
Join Date: Feb 2005
Location: London, Ontario
Posts: 5,210
I have booked inside guarantee once and got upgraded to oceanview that time. Every other time, I look for a cabin I want and book that. My parents last year were shocked though. They booked pretty last minute on Carnival, booked the cheapest cabin they could (they winter in Daytona but had to leave their timeshare for bike week, so they decided to cruise instead of staying somewhere else this time). They ended up in a balcony, and this was the height of spring break season. She was sadly disappointed this past winter when she ended up in the inside they booked lol.
#20
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
Booked directly on line with Carnival and got a deal? What kind of deal? My personal experience with Carnival, and all the lines under the Carnival Corporation umbrella for that matter, is that you pay full brochure price when dealing directly with their lines. A $25 bottle of wine or a "free" dinner at one of the specialty restaurants is no a good deal.
#21
Join Date: May 2014
Posts: 1,868
Well, it's not quite as bad as Randy says, Carnival's internal sale folks don't charge brochure rates, but they certainly can't offer you anything you can't book yourself. Either use a TA or do it yourself - a TA might be able to sweeten the deal slightly.
#22
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
Sure it is. Barring a sale, which pretty much any TA has access to, Carnival PCCs can't discount their published rate. Find a good discounter and save yourself some real money.
#23
Join Date: May 2014
Posts: 1,868
Current published rates, sure, but not brochure rates - those are crazy high numbers that I'm not certain exist in the real world. I agree about finding a TA that either has a group blocked or is willing to rebate you some of the commission as cash or OBC. Carnival PVPs, afaik, don't have the ability to offer you anything that isn't already on the Carnival site.
#24
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
Current published rates, sure, but not brochure rates - those are crazy high numbers that I'm not certain exist in the real world. I agree about finding a TA that either has a group blocked or is willing to rebate you some of the commission as cash or OBC. Carnival PVPs, afaik, don't have the ability to offer you anything that isn't already on the Carnival site.
To the best of my knowledge no line has separate pricing for internal/direct bookings versus what an external TA can get. If TAs ever found that out that a line was underselling them they'd probably raise a stink like they did about discounters publishing their discounted rates on their websites. It was actually brick and mortar TAs threatening to not book cruises that forced lines to clamp down on discounters. TAs can deal with the minor gifts or OBCs cruise lines hand out but a significant discount for booking directly with the line would get their attention and not in a good way.
What I'd like to see is cruise lines offering discounted rates for early bookers. A few do this but it's not an industry wide practice and even the ones that offer the discount it's often only for their longer more expensive cruises. There are some changes happening, though slowly, in that a few lines are now offering low price guarantees so that early bookers are no subject to being locked in to a price only to see the fare drop.
Last edited by Randyk47; Oct 21, 2015 at 7:47 am
#25
Join Date: Feb 2005
Location: London, Ontario
Posts: 5,210
Carnival has had their Early Saver product for 7 years now, where you are guaranteed to be able to get a refund or on board credit if the same class of cabin you book lowers in price right up to 2 days before you sail. Most other lines will honour a price reduction up to final payment date but after that, you are stuck with what you paid. The trick with the Carnival ES rate is they charge you a fee if you make any changes, and will keep the deposit as a future cruise credit if you should cancel after booking. Also, if you book under a deposit sale, where you only have to put down, say, $50 per person to book the cruise, and then see a lower rate after you book, they will ask you to pay up the whole regular deposit amount before giving you the lower price.