Anyone ever used them? They always have the absolutely lowest prices quotes in print. I have used them to show a "real" consortium agent to meet or beat. My question is: has anyone used them? Have you use it in similar ways?
I have used VTG in the same way. One agent noted that when booking cruises on some of the all- or semi-inclusive lines, VTG's quote uses the deduction for the airfare credit.
The VTG quote failed to include port charges. They did not offer the airfare credit. They were not upfront about either of these. So I chose to use an agent from a large consortium who gave a more upfront quote.
We are happy with our upcoming cruise. Black Sea on Crystal. Only 6 months to go.
I've used them twice:
the first time for a Regent cruise. We booked 3 cabins; got a decent price. Airfare included. I used them again for a Seadream cruise as well. No problems. They were always able to throw in a good amount of cabin credit.
Actually now that I think about it, the Regent cruise had a promo going with additional cabin credit when I booked the first two cabins. I went back later and booked the third cabin thinking that it would get the credit as well. Flash forward to the cruise: it didn't, though we didnt realize this till the end. I sent VTG.com an email and they actually cut me a check for the amount.
I worked with a specific agent at VTG, who was good at communicating over email. I did get him from a random inquiry to the website.
So two good experiences. We went with a Seabourn specialist for out last cruise. Great price, and he actually sorted us out a nice upgrade (for all 3 cabins!) If you are thinking Seabourn PM me and I'll send you his info.
I just booked a cruise and VTG was absolutely in the running until a competitor threw in prepaid gratuities. I would have been quite happy to have used their services given the pleasant interaction with the sales rep.
I used VTG to book a transatlantic cruise last year. Celebrity. As I was traveling by myself, I inquired into the single plus supplement rate. Turns out it was cheaper (by just a few dollars though) to book phantom no-show for the other bed in my room. $398 per person for 14 days was still a deal at twice the price!
I've used them one other time also. No problems. And I'm not a newbie here.
I also have good luck with Pavlus (www.cheapertravel.com). Have booked a number of tours with them -mostly just on-line. A couple minor issues (of my making, not theirs) were quickly and helpfully sorted out by their phone people though.
Programs: AA EXP 1.55MM, Hilton Gold, SPG Gold, Marriott Plat
I've booked three cruises through VTG. They had the best advertised price on one of them. The second was a Celebrity Tuesday special that I booked through my same agent at VTG. The third was due to VTG matching a price that I had found online for my preferred Nov cruise. Overall I was happy with the service I received. They may not always be the lowest price though so it still make sense to shop around. That said, they've always matched my best deal when I've come back to them. I'm looking for a new agent now though as I'd like to have more confidence that when I first ask I'm getting their best deal.
Programs: AA 1MM, BA, UA, HH Gold, CC Gold, SPG Plat
Old thread but still pretty relevent. Any recent experiences?
Assuming it was meant to mean pricematching, but curious what a "real" consortium agent is as referred to by the OP?
VTG has some prices way below that of the cruise line's price and even other discounters.
Hi, I have used VTG a couple of times, and been very satisfied. I use their site a lot to get info on cruises, bases prices etc, and then I shop around. I use a multitude of ways to come up with the best price, including a brick and mortar agent, the cruiseline itself, and cruise compete. Just like with airlines, getting the best price/award ticket etc, takes work, and the cruises do take some work, along with checking (up til final payment) for price drops!
Programs: Delta Gold, United Gold, SPG Gold, Hertz Gold, National Executive Club,
I have looked at the offers on VTG several times. Each time I got a quote, I went to a cruise line's website and saw the exact same price on the exact same room. I think they're a good point for reference, but nothing cheaper than what the line offers.
Oh! I get it! The "R" after a politician's name stands for "retard."
We used VTG for a Disney cruise a few years ago. All went as expected, except we did not get the $50 onboard credit we were quoted in their ad. After the cruise, I sent their agent an email question about the missing credit. He promptly replied with an apology and I recived a check for the credit amount a short time later.
Programs: CO One Pass, Marriott Rewards, Hilton HHonors, HI Priority Club, AAdvantage
Recently booked a Carnival cruise for 12 people through VTG (4 staterooms). They have quoted the past guest rate by mistake even though this would be our first cruise. This is about $260 per cabin discount. They finally realized their mistake, but honored the initially quoted rate. They paid the difference (4 x 260 = $1040) using their own credit card. I am very pleased with their integrity and customer service, and would definitely use them in the future.