Chairman card does not automatically credit 2/1 first class mileage
Jul 13, 2006, 9:17 am
#1
Original Poster
Join Date: Mar 2005
Location: Vicksburg, MS
Programs: Centurion
Posts: 122
Chairman card does not automatically credit 2/1 first class mileage
Just found this out today. My wife and I took advantage of the 2 for 1 first class tickets that the Chairman card provides as one of the benefits. When looking at my ThankYou statement, I noticed we had never received mileage credit for the flight. I called Chairman to find out what was the deal, Lucille. Come to find out, unless you take the time and effort to send them a copy of your itinerary by fax, you will get no credit for the mileage. In other words, the company that handles the 2 for 1 first class tickets never informs Citibank that you flew and what the mileage is that should be credited.
Way to go, Citibank!
Way to go, Citibank!
Jul 13, 2006, 9:40 am
#2
Join Date: Jul 2000
Location: Sugar Land,Texas USA
Posts: 4,889
Originally Posted by pterostyrax
Just found this out today. My wife and I took advantage of the 2 for 1 first class tickets that the Chairman card provides as one of the benefits. When looking at my ThankYou statement, I noticed we had never received mileage credit for the flight. I called Chairman to find out what was the deal, Lucille. Come to find out, unless you take the time and effort to send them a copy of your itinerary by fax, you will get no credit for the mileage. In other words, the company that handles the 2 for 1 first class tickets never informs Citibank that you flew and what the mileage is that should be credited.
Way to go, Citibank!
Way to go, Citibank!
Jul 13, 2006, 9:55 am
#3
Join Date: Jan 2006
Location: ELP
Programs: AA EXP/LT PLAT, Marriott Titanium/LT PLAT
Posts: 4,120
Worthless benefit
I called thew companion ticket office for an intl coah ticket from ELP - PVR in Sept...
best price they could do is $1533 on coach...I can buy a coach class ticket on AA for $538/pp....
For First tickets ... they had me with a layover of 7 hrs !!!
Great benefit...way to go Citi !!!
Other than that...I love the Chairman Card and use it as my only card....
best price they could do is $1533 on coach...I can buy a coach class ticket on AA for $538/pp....
For First tickets ... they had me with a layover of 7 hrs !!!
Great benefit...way to go Citi !!!
Other than that...I love the Chairman Card and use it as my only card....
Jul 13, 2006, 12:40 pm
#4
Join Date: Jul 2005
Location: Boynton Beach, FL
Programs: UA 1K, HH Gold, Hyatt Plat, SPG Gold, IC Amb, Citi Prestige
Posts: 218
Not related to the above subject, does anyone know if the rules of the 2 for 1 perk on international flights require origination in the US?
Jul 13, 2006, 4:20 pm
#5
Join Date: Jan 2006
Location: ELP
Programs: AA EXP/LT PLAT, Marriott Titanium/LT PLAT
Posts: 4,120
Originally Posted by irotem
Not related to the above subject, does anyone know if the rules of the 2 for 1 perk on international flights require origination in the US?
YES...good luck !!!!!