HUGE data breach at Equifax
#151
Join Date: Jul 2016
Posts: 495
I tried to sign up for trustedIDpremier...enetred all my personal info (as required) and got a message that they would send me a link via email to sign up and I should be patient as it could be in a few days. However, one week has passed and I still haven't received that email to enroll. Is anyone in the same boat?
#152
Join Date: Aug 2012
Posts: 779
I tried to sign up for trustedIDpremier...enetred all my personal info (as required) and got a message that they would send me a link via email to sign up and I should be patient as it could be in a few days. However, one week has passed and I still haven't received that email to enroll. Is anyone in the same boat?
Has anyone here received the email yet?
#153
Join Date: Jun 2013
Location: SJC/SFO
Posts: 373
I did not.
In other news, I tried to freeze Equifax online. Form tells me they can't freeze online, need to send in docs via mail. So I did. At the same time as I sent docs to ARS and SageStream, using certified first class mail. Checked the USPS tracker today, mail to ARS and SageStream was delivered today, mail to Equifax is still pending.
Nobody should be allowed to run such an amateur operation. Especially not a company that has access to such an extraordinary amount of personal information. They need to go down, as in disappear off the face of the Earth.
In other news, I tried to freeze Equifax online. Form tells me they can't freeze online, need to send in docs via mail. So I did. At the same time as I sent docs to ARS and SageStream, using certified first class mail. Checked the USPS tracker today, mail to ARS and SageStream was delivered today, mail to Equifax is still pending.
Nobody should be allowed to run such an amateur operation. Especially not a company that has access to such an extraordinary amount of personal information. They need to go down, as in disappear off the face of the Earth.
Last edited by blaz; Sep 19, 2017 at 7:31 pm
#154
Join Date: Jul 2016
Posts: 495
I did not.
In other news, I tried to freeze Equifax online. Form tells me they can't freeze online, need to send in docs via mail. So I did. At the same time as I sent docs to ARS and SageStream, using certified first class mail. Checked the USPS tracker today, mail to ARS and SageStream was delivered today, mail to Equifax is still pending.
This company needs to disappear. As in go away completely. Go extinct.
In other news, I tried to freeze Equifax online. Form tells me they can't freeze online, need to send in docs via mail. So I did. At the same time as I sent docs to ARS and SageStream, using certified first class mail. Checked the USPS tracker today, mail to ARS and SageStream was delivered today, mail to Equifax is still pending.
This company needs to disappear. As in go away completely. Go extinct.
Separately, Who are what are ARS and Sage Stream?
#155
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I haven't. I called the number listed on https://www.equifaxsecurity2017.com/, where the CS person told me to call 888-548-7878. Of course, the latter is only open until 8pm Central time.
Fortunately the recorded message also has an email that might work. No guarantees that anyone will respond but it's worth a shot.
Fortunately the recorded message also has an email that might work. No guarantees that anyone will respond but it's worth a shot.
#156
Join Date: Jun 2013
Location: SJC/SFO
Posts: 373
With one of the 3 credit bureaus (I can't remember which one), I too got the message to send forms via regular mail. However, after a couple of hours, I just re-entered the same info. into the web page, and that time, it went through (so I didn't need to send anything via regular mail in the first place!) Luckily, I guessed it was probably a systems issue on their end and it saved me a step of mailing things in.
Separately, Who are what are ARS and Sage Stream?
SageStream is here: https://www.sagestreamllc.com/security-freeze/
Here's a full list of all the data collection scams I know of that should be frozen:
Experian
Equifax
Transunion
Innovis
SageStream
ARS
ChexSystems
And I'm sure there's more. Sigh.
#157
Join Date: Feb 2016
Location: Central Illinois
Posts: 2
I tried to sign up for trustedIDpremier...enetred all my personal info (as required) and got a message that they would send me a link via email to sign up and I should be patient as it could be in a few days. However, one week has passed and I still haven't received that email to enroll. Is anyone in the same boat?
#159
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I'm attempting to follow the steps here and I found out that the Social Security Administration actually pulls your credit reports to verify your identity as part of creating a mySocialSecurity account. Which it can't do since I froze the major ones. From the CS person I talked to on the phone about this, it sounds like I'd have to go down to a SS office to be able to do that (or unfreeze my credit reports).
Weirdly, the IRS website asked the same sort of identity verification questions (last 8 digits of a credit card number or another loan) and let me create an account without any issues.
Weirdly, the IRS website asked the same sort of identity verification questions (last 8 digits of a credit card number or another loan) and let me create an account without any issues.
#160
Join Date: Aug 2012
Posts: 779
i resubmitted my request yesterday and received the email this morning. After the first step of the validation process, their website froze. And now it said that i already registered and wont let me restart. I cannot login since i dont have the password, and i cannot reset the password because that part of theur website is down? They must hired highschool kids to develop their website.
#161
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
I finally got the TrustedID email. Of course, as soon as I entered the six-digit code texted to me, the site spit out an "unable to process at this time" error.
#162
Join Date: Aug 2012
Posts: 779
#163
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
#164
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Has the dust settled yet?
I tried the Equifax free monitoring website. But as I'm currently overseas I got this message...
ERROR
The request could not be satisfied.
The Amazon CloudFront distribution is configured to block access from your country.
Generated by cloudfront (CloudFront)
Request ID: dKOMBUehhnJA_HAFUx4VsrVVY6WOigW5UMxhh4bx5eDLS1xx3x pSbg==
Wow are they bad!
I just noticed that my FICO score dipped a little bit recently so I'm somewhat concerned about what to do and how to find out why it dipped?
I tried the Equifax free monitoring website. But as I'm currently overseas I got this message...
ERROR
The request could not be satisfied.
The Amazon CloudFront distribution is configured to block access from your country.
Generated by cloudfront (CloudFront)
Request ID: dKOMBUehhnJA_HAFUx4VsrVVY6WOigW5UMxhh4bx5eDLS1xx3x pSbg==
Wow are they bad!
I just noticed that my FICO score dipped a little bit recently so I'm somewhat concerned about what to do and how to find out why it dipped?
#165
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
If you go to annualcreditreport.com, you can get a credit report from each of the three major bureaus once a year without having to pay anything. That should be able to tell you if there's any unauthorized activity.