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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 30, 2015, 1:22 pm
  #226  
 
Join Date: Dec 2014
Location: RNO
Posts: 89
Originally Posted by sethweinstein
Just applied today in Manhattan. A few notes...

4. The representative said the airline fee credit was per account, not per card, since all cards on one account have the same card number. He said one could add up to 7 authorized users to an account, so it makes sense that they wouldn't reimburse $4000 of airline fees in the first cardmember year. But nothing is 100% certain in this business!

Seth
All cards on one account do not have the same card number. My AU card has a completely different card # than my husband's primary card.

Here are the actual terms: Under the Airline Incidental Fees Statement Credit benefit, each cardholder under the Crystal Visa Infinite Card account ("Account") may receive a discount up to $250 per calendar year for Qualifying Airline Purchases (as defined below) charged to the cardholder's Crystal Visa Infinite Card ("Cardholder Card").
Smileycj1 is offline  
Old Nov 30, 2015, 1:33 pm
  #227  
 
Join Date: Nov 2015
Posts: 6
I applied last week and received notification today that my card was approved and I'd be receiving it within 2 weeks. The rep mentioned during the application they may require a savings account but I did not need to do it just then.

Given that the approval has already occurred, am I still obliged to open a savings account? In the approval email, the rep asked me which I'd like to open but I have not yet responded. I plan on meeting the 5k spend the day I get the card. I'd rather not go through the process of closing two accounts if I don't have to.
the_bison is offline  
Old Nov 30, 2015, 1:41 pm
  #228  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by the_bison
I applied last week and received notification today that my card was approved and I'd be receiving it within 2 weeks. The rep mentioned during the application they may require a savings account but I did not need to do it just then.

Given that the approval has already occurred, am I still obliged to open a savings account? In the approval email, the rep asked me which I'd like to open but I have not yet responded. I plan on meeting the 5k spend the day I get the card. I'd rather not go through the process of closing two accounts if I don't have to.
I would follow through with the opening of the savings account.
CNB's protocol seems to be routing a lot of requests through the Relationship Banker. I would want to be on her good side.

Last edited by geclub1; Nov 30, 2015 at 1:58 pm
geclub1 is offline  
Old Nov 30, 2015, 3:33 pm
  #229  
 
Join Date: Oct 2008
Location: SFO, SJC
Programs: UA, AA, AS, Marriott Platinum Elite, Hilton Diamond
Posts: 707
Originally Posted by sethweinstein
Just applied today in Manhattan. A few notes...

1. The promotion has been extended through the end of the year, so it is not necessary to be approved (or even apply by) today.

2. I came in with copies of tax returns, asset statements, and a zillion pay stubs, since I work freelance and have no regular employer. The representative made some copies of each. I was not asked to open a bank account.

3. Since they're swamped with applications, the turnaround time for approval or denial is currently around 2 weeks.

4. The representative said the airline fee credit was per account, not per card, since all cards on one account have the same card number. He said one could add up to 7 authorized users to an account, so it makes sense that they wouldn't reimburse $4000 of airline fees in the first cardmember year. But nothing is 100% certain in this business!

Interesting development. I was nervous since my CNB relationship manager called today asking for additional clarification on my credit report. I asked if the card would be approved today since the promo ends today. He said it will be fine even if I'm approved after 11/30 since they can back date the approval (as long as I applied on or before 11/30). But if CNB is extending the promo, then it's a moot point anyways.

Really curious to see if the airline fee credit will be $250 per card!
glu800 is offline  
Old Nov 30, 2015, 3:41 pm
  #230  
 
Join Date: Mar 2009
Location: NYC
Posts: 419
Originally Posted by Smileycj1
All cards on one account do not have the same card number. My AU card has a completely different card # than my husband's primary card.

Here are the actual terms: Under the Airline Incidental Fees Statement Credit benefit, each cardholder under the Crystal Visa Infinite Card account ("Account") may receive a discount up to $250 per calendar year for Qualifying Airline Purchases (as defined below) charged to the cardholder's Crystal Visa Infinite Card ("Cardholder Card").
Thanks for this; so it appears the rep was mistaken about the cards all having the same numbers. I guess we await data points in this thread, then!

Seth
sethweinstein is offline  
Old Nov 30, 2015, 4:42 pm
  #231  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,079
Originally Posted by sethweinstein
Just applied today in Manhattan. A few notes...

1. The promotion has been extended through the end of the year, so it is not necessary to be approved (or even apply by) today.

Seth
Can someone else verify that the promo has been extended thru year end? I'll then change the date in the Title.
Thx
philemer is offline  
Old Nov 30, 2015, 7:38 pm
  #232  
 
Join Date: Nov 2015
Posts: 6
I was told it was extended until YE as well when applying.
the_bison is offline  
Old Nov 30, 2015, 8:49 pm
  #233  
 
Join Date: Nov 2015
Posts: 2
I applied in the Manhattan branch and they had flyers about the card. Also confirmed with the bank rep that the offer is still valid.
legendkillaz is offline  
Old Dec 1, 2015, 5:45 am
  #234  
 
Join Date: Aug 2015
Posts: 80
I was told it was extended through 12/24. I was approved yesterday with a 10k limit. Can't wait to get this card! My banker also told me the card has gotten so popular that they're no longer requiring a savings account or any other account to be open with it.
ifish110 is offline  
Old Dec 1, 2015, 7:04 am
  #235  
 
Join Date: Nov 2015
Posts: 6
Originally Posted by ifish110
My banker also told me the card has gotten so popular that they're no longer requiring a savings account or any other account to be open with it.
Any chance this was in Manhattan?
the_bison is offline  
Old Dec 1, 2015, 10:19 am
  #236  
 
Join Date: Aug 2015
Posts: 80
Originally Posted by the_bison
Any chance this was in Manhattan?
I applied in branch in Atlanta but they mailed my application to Manhattan and my relationship manager was in Manhattan.
ifish110 is offline  
Old Dec 1, 2015, 10:59 am
  #237  
 
Join Date: Mar 2009
Location: NYC
Posts: 419
Originally Posted by ifish110
I applied in branch in Atlanta but they mailed my application to Manhattan and my relationship manager was in Manhattan.
That's very interesting, because my branch and relationship manager are both in Manhattan but he said the application would be submitted to (and processed in) California!

Seth
sethweinstein is offline  
Old Dec 1, 2015, 12:56 pm
  #238  
 
Join Date: Nov 2015
Posts: 6
Originally Posted by sethweinstein
That's very interesting, because my branch and relationship manager are both in Manhattan but he said the application would be submitted to (and processed in) California!

Seth
Hah - same here (Los Angeles specifically). Anyway to my earlier question, I asked the RM about the savings account no longer being required. No response yet but will report back. Otherwise, I'll take geclub's advice.
the_bison is offline  
Old Dec 2, 2015, 1:48 pm
  #239  
 
Join Date: Nov 2015
Posts: 6
The RM confirmed today that a deposit account is no longer required with the credit card. Great news.
the_bison is offline  
Old Dec 2, 2015, 3:36 pm
  #240  
 
Join Date: Oct 2015
Posts: 12
I feel like with the 100k point offer and fee-free for the first year, this really is the best card out there. It beats or matches all the benefits of Amex Platinum and I don't know if anyone saw the latest email, but now Grocery stores are 3x points per $1. I don't want to call it 1% back card because it really is a range from 0.85%-0.95% back based on the gift card redemption values, but this card is awesome! I'm considering even paying the annual fee now especially because PGGM works.
nickelanddimeman is offline  


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