USA contactless credit/debit/transit (2014-2016)
#4291
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,636
A while back, I had a concern that contactless EMV (if it wasn't supported) would return an error even though the customer is trying to swipe or insert their card. The folks here reassured me that the contactless payment needed to be pretty close to right up against the center of the screen on the MX915 to work.
Well, today, someone had a debit card that supported contactless EMV. The customer went to swipe it, but the pin pad read the contactless payment and processed it that way instead (swiped cards generate a beep, contactless payments generate a "blerp," and inserted EMV doesn't generate any noise). Now that contactless is supported, I suppose it's a moot point, but apparently attempting to swipe a contactless card will simply process the card as contactless EMV.
Well, today, someone had a debit card that supported contactless EMV. The customer went to swipe it, but the pin pad read the contactless payment and processed it that way instead (swiped cards generate a beep, contactless payments generate a "blerp," and inserted EMV doesn't generate any noise). Now that contactless is supported, I suppose it's a moot point, but apparently attempting to swipe a contactless card will simply process the card as contactless EMV.
#4292
Join Date: Oct 2014
Programs: Skymiles
Posts: 3,250
A while back, I had a concern that contactless EMV (if it wasn't supported) would return an error even though the customer is trying to swipe or insert their card. The folks here reassured me that the contactless payment needed to be pretty close to right up against the center of the screen on the MX915 to work.
Well, today, someone had a debit card that supported contactless EMV. The customer went to swipe it, but the pin pad read the contactless payment and processed it that way instead (swiped cards generate a beep, contactless payments generate a "blerp," and inserted EMV doesn't generate any noise). Now that contactless is supported, I suppose it's a moot point, but apparently attempting to swipe a contactless card will simply process the card as contactless EMV.
Well, today, someone had a debit card that supported contactless EMV. The customer went to swipe it, but the pin pad read the contactless payment and processed it that way instead (swiped cards generate a beep, contactless payments generate a "blerp," and inserted EMV doesn't generate any noise). Now that contactless is supported, I suppose it's a moot point, but apparently attempting to swipe a contactless card will simply process the card as contactless EMV.
#4293
Join Date: Nov 2012
Posts: 3,537
A while back, I had a concern that contactless EMV (if it wasn't supported) would return an error even though the customer is trying to swipe or insert their card. The folks here reassured me that the contactless payment needed to be pretty close to right up against the center of the screen on the MX915 to work.
Well, today, someone had a debit card that supported contactless EMV. The customer went to swipe it, but the pin pad read the contactless payment and processed it that way instead (swiped cards generate a beep, contactless payments generate a "blerp," and inserted EMV doesn't generate any noise). Now that contactless is supported, I suppose it's a moot point, but apparently attempting to swipe a contactless card will simply process the card as contactless EMV.
Well, today, someone had a debit card that supported contactless EMV. The customer went to swipe it, but the pin pad read the contactless payment and processed it that way instead (swiped cards generate a beep, contactless payments generate a "blerp," and inserted EMV doesn't generate any noise). Now that contactless is supported, I suppose it's a moot point, but apparently attempting to swipe a contactless card will simply process the card as contactless EMV.
#4294
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,636
#4295
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
I experienced a problem at a shop in Seattle that didn't have contactless fully setup and it wouldn't let me swipe the card as it would always read the contactless and give an error. In the end she keyed the card in.
#4297
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
#4298
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,501
Whole Foods apparently has EMV now. Weirdly, I think you may still be able to tap while they're scanning your items (though I didn't buy enough to conclusively test that); the screen goes blank right after they scan the first item and the "insert/tap/swipe" prompt shows a second or two later. Contactless is also still MSD-only and the green lights on the display blink a weird 4/1 pattern (all four on, then only the leftmost one, then repeat). Anyone know what that pattern means?
#4299
Join Date: Sep 2014
Posts: 1,722
Whole Foods apparently has EMV now. Weirdly, I think you may still be able to tap while they're scanning your items (though I didn't buy enough to conclusively test that); the screen goes blank right after they scan the first item and the "insert/tap/swipe" prompt shows a second or two later. Contactless is also still MSD-only and the green lights on the display blink a weird 4/1 pattern (all four on, then only the leftmost one, then repeat). Anyone know what that pattern means?
#4300
Join Date: Jun 2015
Posts: 57
I can confirm that CVS works with my grandfathered MasterCard in Android Pay. ^^ One of the cashiers did say that Android Pay works but I tried Android Pay Visa and it said "USE CHIP READER" so just like Apple Pay and only half works, but this still has to be a very good sign. It means that only the pos system(Toshiba iirc) is blocking it because EMV is enabled and its not CVS fault. I also used NFC loyalty at Walgreens but it was a bit buggy as it took 2 to 3 times to read the loyalty card but did and then it forced debit on me as I tried to press yellow for credit and it did not work. haha
#4301
Join Date: Sep 2014
Posts: 1,722
I had a cashier say the same thing but when I tried Android Pay Visa it said 'use chip reader' which is a pos software issue and not thats not CVS blocking it. Dairy Queen with MX915's does the same thing and I believe both places use IBM/Toshiba software which is very problematic for NFC when EMV is enabled. (MSD only cards work at both places)
#4303
Join Date: Sep 2014
Posts: 1,722
I also bought an umbrella this morning at CVS - I didn't leave the house prepared. One of the MX860s was replaced with a new MX925. It has the new Verifone logo and still came with external contactless. EMV wasn't enabled though, which came as a surprise to me. I tried tap and the terminal said it's not allowed, unlike its recent tendency to ask for an insert. I had to swipe my card, and I ran as credit out of (extremely) petty spite.
#4304
Join Date: Oct 2015
Location: Northern Virginia
Posts: 1,592
That's what I said - I tried Apple Pay with my 360 card and the terminal said contactless is not allowed. The location does have EMV enabled at all registers, but the MX925 was a new installation and perhaps wasn't configured yet for chip. It replaced an older MX860.
#4305
Join Date: Oct 2015
Location: Northern Virginia
Posts: 1,592
Does anyone know if contactless debit with PIN works with IBM/Toshiba registers that only support MSD cards?