I made three separate calls in the past couple weeks
1. Asked to move 3k from card A to card B, rep did it immediately no questions asked
2. Asked to move 3k each from Card C and card D to Card E. Rep asked salary info which I provided and said would get back to me in a couple days
after hanging up, I got worried that the rep might process it as a CLI (= hard pull) so i called back...
3. New rep says that moving CL among citi cards is impossible
What's going on??