Bank of America Retention offers / annual fee refunds (all cards)
Feb 23, 2014, 7:49 pm
#1
Original Poster
Join Date: Jan 2012
Location: SFO
Programs: DL, UA, US, AA, HHonors, Club Carlson, Kimpton
Posts: 69
Bank of America Retention offers / annual fee refunds (all cards)
Not really a retention bonus of miles, but B of A waived the annual fee on my Hawaiian Airlines card for another year. They noticed I hadn't been using it in a very very long time, kinda surprised they waived it!
Last edited by mia; Feb 24, 2014 at 8:34 am Reason: Move from American Express to Credit Card Programs
Apr 9, 2014, 2:06 pm
#2
Join Date: Sep 2012
Location: IAD/DCA
Programs: Bunch of mid-tiers
Posts: 1,034
Boy, not much going on in this thread...
Cancelled my B of A VS card as the annual fee is coming due and relatives are moving back from England. Spent $25k in the year I had it (almost all MS!), no retention offer. I asked about converting it and BofA stated this card can not be converted. Oh well.
Cancelled my B of A VS card as the annual fee is coming due and relatives are moving back from England. Spent $25k in the year I had it (almost all MS!), no retention offer. I asked about converting it and BofA stated this card can not be converted. Oh well.
Jul 6, 2014, 1:27 pm
#3
Join Date: Feb 2013
Posts: 212
Cancelled BofA Alaska card. No retention offer when I called a month ago. Tried again today; no luck, and the rep said he could see I'd called in or someone had previously discussed it with me a few weeks ago. Next time I won't waste the time to HUCA.
Jul 20, 2014, 2:59 am
#5
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,452
Oct 20, 2014, 1:51 pm
#6
Join Date: Dec 2001
Location: Coconut Creek, FL
Programs: AA Lifetime Platinum-2 MM Starwood Plat,Delta DM
Posts: 975
I called today on my Virgin Atlantic BOA card. I spoke to retention and they
changed to their travel rewards card 1.5 per $ dollar charged. I can use that for some things that make sense for me to keep it at this time. No offers made. Of course at some point I know I can probably get the card again anyway
Robert
changed to their travel rewards card 1.5 per $ dollar charged. I can use that for some things that make sense for me to keep it at this time. No offers made. Of course at some point I know I can probably get the card again anyway
Robert
Oct 21, 2014, 8:37 am
#7
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,452
There were several reports of people who had a product change to a no annual fee card but were still charged the annual fee from the old product. BoA didn't seem to think there was anything strange about that...
Feb 23, 2015, 5:29 pm
#9
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
Called about the $75 AF on my BofA Alaska Airlines card this morning. Had great rapport with an agent who offered to switch me to either BofA Cash Rewards or BofA Travel Rewards card and refund the AF in the process. I asked for a fee waiver or miles to keep the AS card and he said unfortunately no. Said I'd think about it and call back.
Called back in the afternoon and played dumb, asking if there were any other BofA cards I could switch to because it wasn't worth paying the AF. Agent #2 said let me look into the AF, put me on hold then came back and said he could waive it for me. Took the offer since I have some AS flights coming up and can use the (temporary) free checked bags benefit and bonus miles. $5k in annual spend.
An agent for my BofA Alaska Airlines cards said I could get an AF refund if I close the account or switch to a no fee account within 60 days.
Called back in the afternoon and played dumb, asking if there were any other BofA cards I could switch to because it wasn't worth paying the AF. Agent #2 said let me look into the AF, put me on hold then came back and said he could waive it for me. Took the offer since I have some AS flights coming up and can use the (temporary) free checked bags benefit and bonus miles. $5k in annual spend.
An agent for my BofA Alaska Airlines cards said I could get an AF refund if I close the account or switch to a no fee account within 60 days.
Feb 24, 2015, 3:42 pm
#10
Join Date: Oct 2014
Posts: 76
I called today on my Virgin Atlantic BOA card. I spoke to retention and they
changed to their travel rewards card 1.5 per $ dollar charged. I can use that for some things that make sense for me to keep it at this time. No offers made. Of course at some point I know I can probably get the card again anyway
Robert
changed to their travel rewards card 1.5 per $ dollar charged. I can use that for some things that make sense for me to keep it at this time. No offers made. Of course at some point I know I can probably get the card again anyway
Robert
Called about the $75 AF on my BofA Alaska Airlines card this morning. Had great rapport with an agent who offered to switch me to either BofA Cash Rewards or BofA Travel Rewards card and refund the AF in the process. I asked for a fee waiver or miles to keep the AS card and he said unfortunately no. Said I'd think about it and call back.
Called back in the afternoon and played dumb, asking if there were any other BofA cards I could switch to because it wasn't worth paying the AF. Agent #2 said let me look into the AF, put me on hold then came back and said he could waive it for me. Took the offer since I have some AS flights coming up and can use the (temporary) free checked bags benefit and bonus miles. $5k in annual spend.
An agent for my BofA Alaska Airlines cards said I could get an AF refund if I close the account or switch to a no fee account within 60 days.
Called back in the afternoon and played dumb, asking if there were any other BofA cards I could switch to because it wasn't worth paying the AF. Agent #2 said let me look into the AF, put me on hold then came back and said he could waive it for me. Took the offer since I have some AS flights coming up and can use the (temporary) free checked bags benefit and bonus miles. $5k in annual spend.
An agent for my BofA Alaska Airlines cards said I could get an AF refund if I close the account or switch to a no fee account within 60 days.
Last 1 week, I'm trying to convert Better Balance rewards to Travel rewards with no success. I keep hearing the BBR card cannot be converted to any other card.
Let me know tricks/tips for getting the best CS reps.
Thanks
Feb 24, 2015, 10:23 pm
#11
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
Sep 16, 2015, 7:01 pm
#13
Join Date: Jul 2012
Posts: 13
Alaska Air retention
I've had my Alaska Air Visa Signature open about 6 months, and called to "consider cancelling the card" today. I haven't used it since I MSed the $1k min spend for the statement credit back in March.
Got the first offer: 2 bonus miles per dollar spent on Alaska Airlines purchases. They enrolled me in this though I don't really plan to spend anything with Alaska.
Accepted the 2nd offer: "2,500 miles just for calling in today to talk about my account" - No spend, no catch, just free miles. I gladly accepted.
Got the first offer: 2 bonus miles per dollar spent on Alaska Airlines purchases. They enrolled me in this though I don't really plan to spend anything with Alaska.
Accepted the 2nd offer: "2,500 miles just for calling in today to talk about my account" - No spend, no catch, just free miles. I gladly accepted.
Jan 12, 2016, 10:29 am
#14
Join Date: Apr 2011
Posts: 94
Had the Virgin Atlantic for about 1 year, called when AF posted. 12k spending.
Offers
- 2500 miles
- 0% interest on balance transfer
- Convert to cash reward card
Not able to convert to Better Balance card.
Declined offer and closed account.
Offers
- 2500 miles
- 0% interest on balance transfer
- Convert to cash reward card
Not able to convert to Better Balance card.
Declined offer and closed account.
Jan 29, 2016, 9:55 am
#15
Join Date: Feb 2014
Location: Seattle
Programs: SPG Platinum, HHonors Diamond, DL Diamond Medallion
Posts: 244
I had the Virgin Atlantic card for 1 year, 15k spending.
No offers, cant product change. Moving credit line requires a hard pull.
So I just closed the account and got annual fee refunded.
No offers, cant product change. Moving credit line requires a hard pull.
So I just closed the account and got annual fee refunded.