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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jul 17, 2013, 7:31 pm
  #796  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Originally Posted by IkeEsq
Getting "Application Received" at step 3 and then going on to Step 5 is fairly normal and generally means they will approve you. Stopping at Step 3 and getting no farther is normally a sign of trouble.
Wasn't sure on this. Had definitely seen the latter (stop at step 3) in the past when they ended up doing the IRS release. But I'd forgotten about a deferral that let you go all the way to step 5.

Originally Posted by IkeEsq
Wait a week and go for another.
I am certainly tempted.
arlflyer is offline  
Old Jul 17, 2013, 8:34 pm
  #797  
 
Join Date: Feb 2012
Posts: 994
here's another 40k aa plat world mc after 3k spend: http://creditcards.citicards.com/usc...BC03ED0105D4CC
webazoid is offline  
Old Jul 18, 2013, 6:16 am
  #798  
cnn
 
Join Date: Jan 2009
Posts: 123
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.3; en-us; Dell Streak Build/GRI40) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Anybody knows for Citi business cards, if your home address and your business address are different, where Citi will send the card to? Thanks.
cnn is offline  
Old Jul 18, 2013, 7:31 am
  #799  
 
Join Date: Nov 2011
Posts: 450
Another data point for those curious:

Jan 8 Amex Plat
March 25 Citi Biz AA Visa
March 25 Chase Ink Plus MC
March 25 BofA Virgin Atlantic Amex
June 20 Chase Ink Bold
July 10 Citi AA 50K Visa (wiki link)
July 18 Citi AA 50K Visa (wiki link)

Approved by step 5 chat window on both by moving some credit line around. All 7 of my apps above this year pulled Experian.
newbynewbynew is offline  
Old Jul 18, 2013, 8:01 am
  #800  
 
Join Date: May 2011
Posts: 199
Originally Posted by cnn
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.3; en-us; Dell Streak Build/GRI40) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

Anybody knows for Citi business cards, if your home address and your business address are different, where Citi will send the card to? Thanks.
In the past they sent to my business address. You can always call them after approval and request that they send it to your home address.
Nick311 is offline  
Old Jul 18, 2013, 9:54 am
  #801  
 
Join Date: Jul 2013
Posts: 21
some one please explain clearly for me cause i just get in the game.
for the new 50k plat level visa state "offer can be churned repeatedly", is it mean after you received the bonus then cancel the card and wait 65 days to re-apply?
for the business card state "usiness cards are churnable repeatedly without restriction other than the general Citi application rule" is it mean you can cancel the card after received the bonus and reapply after 95 days?

Some one please help
much appreciate
hondaaccordtravel is offline  
Old Jul 18, 2013, 10:03 am
  #802  
 
Join Date: Jul 2009
Programs: None
Posts: 135
Datapoint

Platinum Visa
First application - 2BM in Oct 2011
Second app - 06/24 - (Part of AOR of 4 cards - 2 barclays, 1 chase and this) approved via recon- just had to shift some credit around to get 10K
Third app - 07/18 - approved via call. no shifting needed. took 7k they gave. - confirmed sign-up bonus. 50k on 3k spend.

thanks guys for discovering this and all the help.
BADELAYS is offline  
Old Jul 18, 2013, 11:00 am
  #803  
 
Join Date: Apr 2011
Posts: 2,055
It means you can repeatedly apply for and receive the exact same card and bonus. However, you need to follow Citi's rules, as outlined in the Wiki and elsewhere. Namely, you can only get two cards in a 60 (65 to be safe) day period and you can only get one card per week (does not override the previous rule).

So you can apply, get approved, wait a week, apply again, and get approved again. Then you need to wait an additional two months (approximately) and repeat. You do not need to cancel the cards unless you want to.

Originally Posted by hondaaccordtravel
some one please explain clearly for me cause i just get in the game.
for the new 50k plat level visa state "offer can be churned repeatedly", is it mean after you received the bonus then cancel the card and wait 65 days to re-apply?
for the business card state "usiness cards are churnable repeatedly without restriction other than the general Citi application rule" is it mean you can cancel the card after received the bonus and reapply after 95 days?

Some one please help
much appreciate
IkeEsq is offline  
Old Jul 18, 2013, 11:10 am
  #804  
 
Join Date: May 2011
Programs: AA, SPG, HERTZ, BA, UA, CO, JB
Posts: 289
some datapoints:

1st person
AA Visa 5/2/13 denied
then canceled a citi card in the interim
AA Visa 7/18/13 success

2nd person
AA Visa 5/2/13 success
AA Visa 7/13/13 success at 1/2 the 1st credit line
flyerwanabe1 is offline  
Old Jul 18, 2013, 11:19 am
  #805  
 
Join Date: Jul 2013
Posts: 21
Originally Posted by IkeEsq
It means you can repeatedly apply for and receive the exact same card and bonus. However, you need to follow Citi's rules, as outlined in the Wiki and elsewhere. Namely, you can only get two cards in a 60 (65 to be safe) day period and you can only get one card per week (does not override the previous rule).

So you can apply, get approved, wait a week, apply again, and get approved again. Then you need to wait an additional two months (approximately) and repeat. You do not need to cancel the cards unless you want to.

thanks for the infor. Do you know anything about the business card?
hondaaccordtravel is offline  
Old Jul 18, 2013, 12:00 pm
  #806  
 
Join Date: Nov 2012
Location: East Coast US
Programs: Free Agent
Posts: 192
Yes, but has the 50k posted in this case?

Originally Posted by callmedtop
Read recent posts in this thread. Myself, and at least one other, have reported on being approved after ~10 days for a second card. I have two other AA Citi cards from 3/2012, as well as 2 Citi HHonors cards.
Hope I did not miss a relevant post, but has anyone who already had an open AA Plat Visa at the time of applying for the latest 50k Plat Visa offer already completed the spend and had the 50k post to their account?

The reason I ask is the language in the T&C about existing cardholders not being eligible. Although I know the prior experience with similar offers has been miles posting if approved for the card, I don't believe that language existed for the prior offers. Concerned that Citi may have chosen to start enforcing that rule to deny bonuses, especially with many here choosing to apply multiple times in a short period. Citi may then have a similar tough attitude as the 5x TY cardholders experienced with shutdowns.
jigri2003 is offline  
Old Jul 18, 2013, 12:43 pm
  #807  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Originally Posted by jigri2003
Hope I did not miss a relevant post, but has anyone who already had an open AA Plat Visa at the time of applying for the latest 50k Plat Visa offer already completed the spend and had the 50k post to their account?

The reason I ask is the language in the T&C about existing cardholders not being eligible. Although I know the prior experience with similar offers has been miles posting if approved for the card, I don't believe that language existed for the prior offers. Concerned that Citi may have chosen to start enforcing that rule to deny bonuses, especially with many here choosing to apply multiple times in a short period. Citi may then have a similar tough attitude as the 5x TY cardholders experienced with shutdowns.
Not a lawyer or insider, but my gut feeling is that if Citi wanted to deny on those terms, they would do so up front, at the time of application processing, not when it comes time to post points. Ostensibly, the language "this offer" refers to the whole package - the card, the perks, the bonus. So if they were going to deny "the offer", the only way to actually do this would be to deny the card itself by denying applications pursuant to the offer page.

The TY account shutdowns were different. That was a shutdown under ongoing terms regarding perk abuse (though i think that term is a Chase term). But that was done under violation of ongoing terms, not due to a matter which should be part of Citi's due diligence during application processing (deciding if the applicant meets the requirements of the offer).
arlflyer is offline  
Old Jul 18, 2013, 12:45 pm
  #808  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by hondaaccordtravel
thanks for the infor. Do you know anything about the business card?
I do. The same general rules apply (60-65 day, 1 per week) to all Citi cards and it does not matter if you get 1 HHonors and 1 AA Biz or 1 TY and 1 AA Personal, etc. The business card is slightly more difficult to get and because the bonus is lower it is probably not worth worrying about at this point. In addition to the normal Citi rules, you can only apply for 1 business card every 90 (95) days.
IkeEsq is offline  
Old Jul 18, 2013, 12:48 pm
  #809  
 
Join Date: Apr 2011
Posts: 2,055
To my knowledge, with Citi if you are approved for a card and meet the spend you get the bonus.

I have not followed the TY card discussion but Citi can certainly shutdown an account for any reason or no reason as long as they do not do so for an illegal reason (race, sex, etc.). If they shutdown accounts that have not met the spend to get a bonus then they do not have to give the bonus. As I mentioned, I have not followed what they are doing with TY cards so I have no opinion on exactly what happened there.

Originally Posted by jigri2003
Hope I did not miss a relevant post, but has anyone who already had an open AA Plat Visa at the time of applying for the latest 50k Plat Visa offer already completed the spend and had the 50k post to their account?

The reason I ask is the language in the T&C about existing cardholders not being eligible. Although I know the prior experience with similar offers has been miles posting if approved for the card, I don't believe that language existed for the prior offers. Concerned that Citi may have chosen to start enforcing that rule to deny bonuses, especially with many here choosing to apply multiple times in a short period. Citi may then have a similar tough attitude as the 5x TY cardholders experienced with shutdowns.
IkeEsq is offline  
Old Jul 18, 2013, 1:09 pm
  #810  
 
Join Date: Nov 2012
Location: East Coast US
Programs: Free Agent
Posts: 192
Yeah, but any actual confirmation?

Yes, I get the history of miles posting if card approved, and the reasoning as to why they should choose to enforce those terms upfront by denying the app altogether if they are not going to give the bonus. However, in the TY fiasco, the points typically posted but the account was then suspended and terminated. Perk abuse seems to be in the eye of the beholder when it comes to card rewards, and Citi could choose to retroactively view applying for the offer with already open AA Plat Visas as a straight violation of the terms voiding the bonus.

I did not really intend to start a discussion (although of course please continue as anyone wishes ) of whether they should/will give the bonus under the new 50k Plat Visa offer to existing Plat Visa holders. What I think might be good to have at this point is actual confirmation that someone in that situation has completed the spend and had the miles post to their AA account. That would help others by verifying that cancellation of previously opened Plat Visas is unnecessary to take advantage of the latest offer.

Originally Posted by arlflyer
Not a lawyer or insider, but my gut feeling is that if Citi wanted to deny on those terms, they would do so up front, at the time of application processing, not when it comes time to post points. Ostensibly, the language "this offer" refers to the whole package - the card, the perks, the bonus. So if they were going to deny "the offer", the only way to actually do this would be to deny the card itself by denying applications pursuant to the offer page.
Originally Posted by IkeEsq
To my knowledge, with Citi if you are approved for a card and meet the spend you get the bonus.
jigri2003 is offline  


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