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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Jul 9, 2013, 3:47 pm
  #556  
 
Join Date: Jun 2012
Location: XNA
Programs: AA Gold, AS, HA, CX, AF, BA, UA, HH
Posts: 164
Originally Posted by jimbous
These AA cards are relatively easy to obtain, BUT:
Do not post a late payment or bounce a check, etc., that will result in those $39 fees, etc.
Citi, as with most banks lately, are very unforgiving in waiving these fees as they constitute a good portion of their profits.

Citi is trying hard to rebuilt its business profit margins after the trauma it went thru in the past several years.

As far as the miles are concerned, you'll get them in the next statement after you fulfill the spending limit.
The other problem is that it's hard to get convenient flights using AA FF miles, but it appears to be better than Delta. Planning ahead helps.
Couldn't agree more. You have to plan in advance to use the miles and get the flights you want, but it is worth the effort. My wife and I have made 2 trips to Hawaii and will be making our 3rd next April (that's right - 9 months from now!) with our return trips in FC (and there is no other way to do an 8+ hour overnight flight IMHO). But to score the 37,500 mile seats you have to plan ahead and work backwards on your departure flight to get them to line up. Fortunately, we have very flexible work schedules and can pretty much go anytime I find the flight we want.
elc2414 is offline  
Old Jul 9, 2013, 3:55 pm
  #557  
 
Join Date: Jun 2012
Location: XNA
Programs: AA Gold, AS, HA, CX, AF, BA, UA, HH
Posts: 164
Originally Posted by Stryder88
Data point: As many have reported, applied and approved for 50K visa platinum in late march. Applied July 8 for 50K visa platinum using link in wiki and was instantly approved. No chat needed.
It's amazing the different experiences people have with this process. I received instant approval for 35k CitiBusiness M/C in February, instant approval for 50k Visa Platinum in March (my 3rd one BTW), my wife received 40k World MC last week WITH NO chat window (instant approval), and today I received approval for 40k World MC WITH chat window......
elc2414 is offline  
Old Jul 9, 2013, 5:00 pm
  #558  
 
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
Citibank - sorry but you reached maximum number of applications allowed

Is there really "maximum number of applications" allowed for citi cards? Got this today while talking with reconsideration representative. Had no idea you can only apply for "so many" with in 18 month period.
I had 3 applications with citi in 2012/2013
ThePointsCollector is offline  
Old Jul 9, 2013, 8:09 pm
  #559  
 
Join Date: Oct 2008
Location: IND
Programs: DL, AA
Posts: 144
It is my understanding that it depends on the card and the particular offer to which you apply. Out of curiosity, would you mind telling what was the application for?
carofly is offline  
Old Jul 9, 2013, 9:25 pm
  #560  
 
Join Date: Mar 2012
Posts: 54
I personally think Amex and Citibank are hardest of all.

I have nearly 800 Fico score on all three CR and 10 inquiries, Citi declined because I applied for Citibank Thank you card like a 6 months ago and declined.
townhurst is offline  
Old Jul 9, 2013, 10:43 pm
  #561  
 
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
Originally Posted by carofly
It is my understanding that it depends on the card and the particular offer to which you apply. Out of curiosity, would you mind telling what was the application for?
AA Visa Platinum
ThePointsCollector is offline  
Old Jul 10, 2013, 12:13 am
  #562  
 
Join Date: Dec 2003
Location: Brooklyn, NY, United States
Programs: AA, BA, UA, Spirit, Delta, PC Plat, SPG Gold, HHonors Diamond, Club Carlson Gold, Marriott Gold
Posts: 1,735
Originally Posted by Bored_Russian
Is there really "maximum number of applications" allowed for citi cards? Got this today while talking with reconsideration representative. Had no idea you can only apply for "so many" with in 18 month period.
I had 3 applications with citi in 2012/2013
That's kinda weird.
mnscout is offline  
Old Jul 10, 2013, 5:07 am
  #563  
 
Join Date: Apr 2012
Location: BRU
Programs: Amex Centurion
Posts: 69
Things seem to have shifted in the Citi approval process since Jan/Feb. I applied back in late Feb with three new hard inqs showing on EX and was approved. My spouse recently applied with 2 new hard inqs on EX and was instantly denied (letter stated too many inquiries). Both of us have 800+ scores, no new accounts in the prior year, and solid six figure incomes.

I'll go out on a limb and suggest that, along with what others have mentioned the past few weeks, it appears Citi wants to identify and deny applicants who *might* be churning their cards.
oceandreamer is offline  
Old Jul 10, 2013, 7:53 am
  #564  
 
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
Citibank - sorry but you reached maximum number of applications allowed

I agree ... I think they are definitely after the churners and don't care what your FICo score is or what you earn. And from Citi's point of view that makes sense as people like us who score bonuses and then stop using the card are a drain to them.
DFWsakp is offline  
Old Jul 10, 2013, 8:09 am
  #565  
 
Join Date: Jul 2012
Location: Beverly Hills
Posts: 713
Let's start trying to define "churning activity". Are we referring to opening cards for bonuses or opening and later closing the accounts in a short period?

I have 2 planned in my August AoR and I'm not planning on closing any accounts until I have to in order to move credit...
tigerhunt2011 is offline  
Old Jul 10, 2013, 8:36 am
  #566  
 
Join Date: Apr 2011
Posts: 2,055
Churning 50K cards

Recent Approval History:
12/09/2012 - 50K AmEx/Visa [Both] (Open)
02/24/2013 - 30K MC Gold [Ike] (Open)
02/24/2013 - 50K Biz [Ms Ike] (Open)
04/26/2013 - 30K MC Gold [Ms Ike] (Open)

Latest Applications:
06/29/2013 - 50K Visa [Ike] Instant Approval
07/01/2013 - 50K Visa [Ike] Deferred Step 3 - Declined too many Apps.

06/29/2013 - 50K Visa [Ms. Ike] Deferred Step 5, Approved on chat 07/02/2013
07/10/2013 - 50K Visa [Ms. Ike] Deferred Step 5, Approved on chat 07/10/2013

So I think, based on my own experiment, the current rule is one application per week. Also that the 50K is churnable immediately. All four of the recent applications were using the 50K Link in the Wiki.

I have updated the Wiki to reflect the one-week rule.
IkeEsq is offline  
Old Jul 10, 2013, 8:48 am
  #567  
dw
 
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,486
Had a similar experience with Citi a few months ago-- I have a fairly high FICO score, never been denied for credit before. However, an app with Citi was immediately denied-- no reason was given at that point, but I suspect it had to do with the number of inquiries (which were not that much, maybe 6 for the past 24 mths and 3 for past 12 mths). However, I did call in for reconsideration immediately and was approved (although I later noticed they did a second hard pull-- though on a different report).
dw is offline  
Old Jul 10, 2013, 9:05 am
  #568  
 
Join Date: Apr 2011
Posts: 2,055
I am pretty sure that this is fairly well discussed in the Citi AA thread: http://www.flyertalk.com/forum/credi...ost-first.html

My wife and I have been approved for a total of 26 Citi cards in the last 26-27 months. The ONLY time we have received a hard denial that I could not overcome has been when we tested out the rules or an offer was pulled after application but before approval.

The current rules as best as I can figure them are in the Wiki in the Citi AA thread. Summary:
  • One application a week.
  • Two Applications every 60 days (65 to be safe)
  • One Business Application every 90 days (95 to be safe)
  • Some AA Personal cards require you to be reclassified as a new customer, which takes 12-26 months (usually around 18 months)
  • Sometimes all previous Business cards need to be closed in order to get a new one.

It is best to count from Approval date.
Declined applications count against you.

If you are not approved and go through chat or reconsideration without success, try the Executive Office.

Ike
IkeEsq is offline  
Old Jul 10, 2013, 10:36 am
  #569  
 
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
Originally Posted by IkeEsq
  • One application a week.
  • Two Applications every 60 days (65 to be safe)
  • One Business Application every 90 days (95 to be safe)
  • Some AA Personal cards require you to be reclassified as a new customer, which takes 12-26 months (usually around 18 months)
  • Sometimes all previous Business cards need to be closed in order to get a new one.

No, this is was different. The rep told me - citi didn't even pull my credit report and denied my application right away for having too many requests this year. I don't know if this is the nice way of saying "we know your game" or some new rule they just came up with.
Im going to give them another call and see if they can clarify this.
ThePointsCollector is offline  
Old Jul 10, 2013, 11:25 am
  #570  
 
Join Date: Jun 2012
Location: In CT,left my heart in Leicester.
Programs: Work in progress.
Posts: 1,237
Just wanted to confirm this with someone.
Where do you buy the gift cards-
https://giftcards.aa.com/

Is that right?


My parents cards and mine have "receive a $150 credit with any AA purchase" clause (got the 50k card back in Feb).
We totally forgot about this credit and I just wanted to make sure that I was getting it from the right place to trigger the credit. (choose virtual giftcards)


Originally Posted by IkeEsq
[B]

Latest Applications:

06/29/2013 - 50K Visa [Ms. Ike] Deferred Step 5, Approved on chat 07/02/2013
07/10/2013 - 50K Visa [Ms. Ike] Deferred Step 5, Approved on chat 07/10/2013
.
Am I reading that right?
50k on 7/2 and then 50k again on 7/10 ?!
jatink129 is offline  


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