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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Oct 20, 2013, 9:19 am
  #3181  
195
 
Join Date: Jan 2009
Posts: 14
Thanks for the quick reply.

Since I have never been an AA cardholder, I should be able to apply for both. The steps I take are:

1. Apply for personal visa with 50k miles.
2. Wait 8 days
3. Apply for business mastercard with 50k miles


Please let me know if I am misinterpreting this. I'm not an avid creditcard person.

Thanks!
195 is offline  
Old Oct 20, 2013, 9:45 am
  #3182  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by Happy
They are only "new" as comparing to the free-for-all rules between the brief window discovered in June and reported dead on August 25th.

Those are really existing rules pretty much starting 2010 if not earlier, till June 2013 with the short 2 months suspension of such practice that some speculated due to the imminent merger of US / AA and the lawsuit Citi filed to defend its exclusive right of AA cards as US's affiliate bank is Barclays. Now with the government's filing to oppose the merger, things suddenly seem not as urgent so the all-out effort to grab cardholders to pad the number also seems not warranted any more. Now it is back to the same old same old.
No, they are not the same as 2010 or even 2011 or even 2012, because back then you could "double up" on the "one" every 12 to 18 to 26 months by applying for two at a time (say, by using the two-browser trick). What's new now is the combination of the return to the 12 to 18 to 26 months clock along with the disappearance of the two-at-a-time trick.

As a reminder, the two-at-a-time trick was the only way to get 2, instead of 1, personal AA cards every 12 to 18 to 26 months. Now that it's dead, you really can get only 1 personal AA card that often. That's half as many cards as before, isn't it?
sdsearch is offline  
Old Oct 20, 2013, 11:18 am
  #3183  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by 195
Thanks for the quick reply.

Since I have never been an AA cardholder, I should be able to apply for both. The steps I take are:

1. Apply for personal visa with 50k miles.
2. Wait 8 days
3. Apply for business mastercard with 50k miles
Correct, with one caveat. You also need to be certain that you have not had any other Citi credit card applications of any type--including Hilton, the various Thank You points-related cards (CitiForward, Preferred, Premier, etc.)--in the previous ~65 days. Citi will auto-reject any new application if you have two prior applications within that sliding window.
beltway is offline  
Old Oct 20, 2013, 11:35 am
  #3184  
195
 
Join Date: Jan 2009
Posts: 14
Originally Posted by beltway
Correct, with one caveat. You also need to be certain that you have not had any other Citi credit card applications of any type--including Hilton, the various Thank You points-related cards (CitiForward, Preferred, Premier, etc.)--in the previous ~65 days. Citi will auto-reject any new application if you have two prior applications within that sliding window.
Thanks Beltway. I haven't applied for any credit card or rewards program in well over a year and none of those were related to what you mentioned.

With the LAN/TAM merger (LATAM) joining OneWorld, I'm shifting my travel to American since the majority of my traveling is in South America. These promo's will make a nice start into me switching carriers.
195 is offline  
Old Oct 20, 2013, 1:11 pm
  #3185  
 
Join Date: Jul 2004
Location: New York, NY
Programs: Marriott Gold
Posts: 139
Upgrade to Citi/Aadvantage Platinum Select?

The latest offer from Citi/Aadvantage/Mastercard to upgrade to platinum select is as follows:

1. 30K miles
2. first bag checked free
3. get back 10% of redeemed miles
4. no annual fee for 12 months.
5. 2 miles for every $1 spent (I think that's always the deal, though)


Is this any good? I have a regular Citi/Aadvantage card. is this worth updating for, or should I wait for a better offer?

Also, I've been a citibank mastercard user for 35 years, giving me (some) clout with customer service. If I upgrade, does that clock reset?

thanks!
Come Fry With Me is offline  
Old Oct 20, 2013, 1:48 pm
  #3186  
 
Join Date: Oct 2013
Posts: 13
I apologize for the crosspost and if this needs to be deleted, I understand. I currently have a diamond preferred "easy deals" card with a 20k limit on it. It is an awful card all around so I'd like to replace it with one of these AA cards. I do have a Simplicity app in the last 30 days with Citi, the diamond preferred card I am referring to here is very old, 8 years old or so. If I want to swap the DP ED card for something like this AA card, should I close the account and then apply for this deal? Or will Citi "swap" one account to a new type? Main worry is the age of the credit line and the hit to my utilization if I close the account. This isn't a huge deal, just feel like I'm leaving something on the table with this stupid diamond preferred card with terrible rewards and a marginal-at-best rate in case of an emergency.
trvtec is offline  
Old Oct 20, 2013, 2:15 pm
  #3187  
 
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
Originally Posted by trvtec
I apologize for the crosspost and if this needs to be deleted, I understand. I currently have a diamond preferred "easy deals" card with a 20k limit on it. It is an awful card all around so I'd like to replace it with one of these AA cards. I do have a Simplicity app in the last 30 days with Citi, the diamond preferred card I am referring to here is very old, 8 years old or so. If I want to swap the DP ED card for something like this AA card, should I close the account and then apply for this deal? Or will Citi "swap" one account to a new type? Main worry is the age of the credit line and the hit to my utilization if I close the account. This isn't a huge deal, just feel like I'm leaving something on the table with this stupid diamond preferred card with terrible rewards and a marginal-at-best rate in case of an emergency.
How old is your oldest credit card account? If the Diamond Preferred is your oldest account, then keep it open. I would call Citi and if you don't like the Diamond preferred, then maybe you can convert the same account to a Thank You card. You probably won't be able to convert it to AA. AA is a branded card, and those are different than Citi bank cards. So you can probably convert it to another Citi brand card but not an AA, HH, Sears, etc.

It is important for your credit rating to keep your oldest account open. So if this is your oldest card, be sure to make a small charge on the account a few times per year to keep it open.

If you want to apply for a new AA card, then go for it.
jeanie is offline  
Old Oct 20, 2013, 2:23 pm
  #3188  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,754
Originally Posted by NC_Girl
I only have 1 now, and have had 4 at the same time in the past so yes, that is (was) certainly not true. I am going to try the recon line again now to make sure that my last business card was indeed closed and will post my result. What I don't understand is why the last two people wouldn't tell me anything... that was odd in itself.
When the application is a denial, they would not tell you anything over the phone but insist that you would be notified by a letter. This is just Citi's general practice.

Seems now you would need to treat your biz card application the same way as the personal card.

Last edited by Happy; Oct 20, 2013 at 2:29 pm
Happy is offline  
Old Oct 20, 2013, 2:27 pm
  #3189  
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Join Date: Jul 2003
Location: Florida
Posts: 29,754
Originally Posted by sdsearch
No, they are not the same as 2010 or even 2011 or even 2012, because back then you could "double up" on the "one" every 12 to 18 to 26 months by applying for two at a time (say, by using the two-browser trick). What's new now is the combination of the return to the 12 to 18 to 26 months clock along with the disappearance of the two-at-a-time trick.

As a reminder, the two-at-a-time trick was the only way to get 2, instead of 1, personal AA cards every 12 to 18 to 26 months. Now that it's dead, you really can get only 1 personal AA card that often. That's half as many cards as before, isn't it?
OK, fair enough on the 2 browsers approach that died thanks to the publicity it got (from virtually every blogger out there.) when some of us had been doing it for years. You can just rub the bank's face for so long ...

I was largely referring to the time lapse of the 12-18-24 months which are the most asked question and it is also very YMMV that one can only find out by trial and error or take the conservative approach for the higher probability of success.

Last edited by Happy; Oct 20, 2013 at 2:35 pm
Happy is offline  
Old Oct 20, 2013, 2:32 pm
  #3190  
 
Join Date: Oct 2013
Posts: 13
Originally Posted by jeanie
How old is your oldest credit card account? If the Diamond Preferred is your oldest account, then keep it open. I would call Citi and if you don't like the Diamond preferred, then maybe you can convert the same account to a Thank You card. You probably won't be able to convert it to AA. AA is a branded card, and those are different than Citi bank cards. So you can probably convert it to another Citi brand card but not an AA, HH, Sears, etc.

It is important for your credit rating to keep your oldest account open. So if this is your oldest card, be sure to make a small charge on the account a few times per year to keep it open.

If you want to apply for a new AA card, then go for it.
It isn't my oldest account but pretty close. I appreciate the advice. Since AA is a branded card, any amount of credit they would extend to me is still limited based on Citi's overall cap per person, correct? That's the only reservation I have. Thanks again for the insight
trvtec is offline  
Old Oct 20, 2013, 4:08 pm
  #3191  
 
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
Originally Posted by trvtec
It isn't my oldest account but pretty close. I appreciate the advice. Since AA is a branded card, any amount of credit they would extend to me is still limited based on Citi's overall cap per person, correct? That's the only reservation I have. Thanks again for the insight
Yes, it is subject to the overall cap per person. But if you end up needing to call the reconsideration line, you can ask to transfer credit line from the Dividend to the AA. So the cards themselves cannot be transferred from Dividend to AA, but the credit lines could be.
jeanie is offline  
Old Oct 20, 2013, 8:42 pm
  #3192  
 
Join Date: Oct 2013
Posts: 13
Perfect, thank you again!
trvtec is offline  
Old Oct 21, 2013, 10:19 am
  #3193  
 
Join Date: Jan 2013
Posts: 140
I apologize if this has been addressed previously - I don't see anything recent on it though, so Ill risk asking. I remember a few months ago there was discussion of people being able to get approved for a gold level card even after already having a platinum level one. Is that no longer possible? The wiki refers to amex visa and mc but since gold isn't specifically addressed I figured I would ask if anyone knows. Thanks!
esw30 is offline  
Old Oct 21, 2013, 10:41 am
  #3194  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by esw30
I apologize if this has been addressed previously - I don't see anything recent on it though, so Ill risk asking. I remember a few months ago there was discussion of people being able to get approved for a gold level card even after already having a platinum level one. Is that no longer possible? The wiki refers to amex visa and mc but since gold isn't specifically addressed I figured I would ask if anyone knows. Thanks!
That was possible from the end of January when the 2 browser method ended until August 25, and many of us got Gold cards from February until June, when the Platinum churning fest opened. If you look at the first few days after August 25, you will see several datapoints from folks who tried to get a gold card less than a year after opening any other AA card, all were denied with a couple of targeted offer exceptions.
KennyBSAT is offline  
Old Oct 21, 2013, 7:42 pm
  #3195  
 
Join Date: Sep 2013
Posts: 877
Citi AA credit cards. Best offers now 50k. [Read wikipost first]

Hi everyone. Are these cards churnable?
I got approved for the Visa and AMEX at once about 15 months ago; when I tried to cancel, the waived the annual fees and offered me 750 points per month on both cards for 6 months as long as I spent $750 on each card. Earning 100k has been pretty handy!

I applied for the MasterCard about a month ago and got approved again and I am in the process of earning another 50k miles.

I actually really dig the free checked bag feature and priority boarding. However, there is no point in keeping all 3 cards.

I kinda want to cancel the AMEX and VISA sooner than later, but I am afraid I won't be able to qualify for a bonus in the future. Do you guys see a benefit in keeping them open?

Are these cards churnable?
coltonatx is offline  


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