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Citi AA credit cards, except Executive. (2013-2014)

Old Jun 13, 2013, 2:57 pm
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Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

Old Jun 19, 2013, 3:48 am
  #241  
 
Join Date: Dec 2003
Location: NYC
Posts: 6,423
Originally Posted by bdben
My card just says Aadvantage citi on the top, and small letters select on the bottom. Nowhere does it say (neither on the card nor online when I log in) either Gold or Platinum.
What is the full title it shows online?
richarddd is offline  
Old Jun 19, 2013, 5:43 am
  #242  
 
Join Date: Apr 2011
Location: New York, NY
Posts: 390
I was one of the last to apply for the platinum visa with the 50K link before it died. now of course Citibank is telling me they never heard of a 50K offer.... They are currently "looking into it" (I hate that!). Anyway, If I'd used the link from this thread, would the link have been the one that's crossed out, and no longer works at the top of the wiki page?
katstarr is offline  
Old Jun 19, 2013, 10:18 am
  #243  
 
Join Date: Jul 2012
Location: Beverly Hills
Posts: 713
Originally Posted by bdben
My card just says Aadvantage citi on the top, and small letters select on the bottom. Nowhere does it say (neither on the card nor online when I log in) either Gold or Platinum.
Which network is it?

I have the Platinum Select World Mastercard and the Select American Express Card. Citi does not use the "Platinum" verbage on the American Express AAdvantage Card (presumably to ward off any copyright worries from the AMEX Namesake). My AAdvantage Mastercard says "Platinum Level" on the bottom, but I'm thinking they may issue Platinum-level Visa & Mastercard cards with "Select" on them. It may depend on when the card was issued...
tigerhunt2011 is offline  
Old Jun 19, 2013, 10:25 am
  #244  
 
Join Date: Jan 2010
Programs: AA EXP/LT PLT
Posts: 1,467
Data point for personal plat cards

I am happy to report that I just got approved for Citi AA Plat MC.

Late March/2013: Citi AA Plat VISA with 50k bonus
Late March/2013: Citi AA Business VISA with 50k bonus

Mid June/2013: Citi AA Plat MC with 40k bonus

I applied for the plat MC by using the 3rd link from the top in the wiki.
Don't remember where my application got stuck but I just got below message.

Your application is pending further review and we need additional information from you. Please call 800-695-5171 now to receive an immediate decision. Agents are available now to quickly complete the processing of your application.

Please have your application ID 2013061******** available when you call as it will be used to locate your application.
Din't call citi right after the application because it was mid night, so called citi next day(yesterday) but was told the system was down and could not retrieve my application.

Called today and was told my application was approved yesterday.
Confirmed the 40k miles/ $3k with the rep.

I have Citi AA exec MC since 2011 as well.
supergrandslam is offline  
Old Jun 19, 2013, 11:12 am
  #245  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by supergrandslam
I am happy to report that I just got approved for Citi AA Plat MC.

Late March/2013: Citi AA Plat VISA with 50k bonus
Late March/2013: Citi AA Business VISA with 50k bonus

Mid June/2013: Citi AA Plat MC with 40k bonus

I applied for the plat MC by using the 3rd link from the top in the wiki.
Don't remember where my application got stuck but I just got below message.



Din't call citi right after the application because it was mid night, so called citi next day(yesterday) but was told the system was down and could not retrieve my application.

Called today and was told my application was approved yesterday.
Confirmed the 40k miles/ $3k with the rep.

I have Citi AA exec MC since 2011 as well.
Thanks for the datapoint! You pushed me over the edge to go ahead and apply for the Plat MC with 40K for my wife, along with her Ink Bold app. A chat window popped up at the end of the Citi app, and 2 minutes later, moved some credit around and approved! So her AA cards are: Plat Visa 50K 12/2012, AMEX 50K 12/2012, Business Visa 50K 2/2013, and now Plat MC 40K 6/2013. All still open of course, and all living in a drawer since minimums were met.
KennyBSAT is offline  
Old Jun 19, 2013, 11:27 am
  #246  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by katstarr
I was one of the last to apply for the platinum visa with the 50K link before it died. now of course Citibank is telling me they never heard of a 50K offer.... They are currently "looking into it" (I hate that!). Anyway, If I'd used the link from this thread, would the link have been the one that's crossed out, and no longer works at the top of the wiki page?
I was probably the 1st to report one of the 50k's was no longer working. Once Citi can't find the offer, it's over for an IT standpoint. Citi lacks any capability to revive these or "create" the offer. Remember, these links were technically expired long ago anyway at the time you applied, so you lack any standing to have them honor the claim anyway. Forwarding them a link doesn't help.

My advice (having been there), is just leave it alone. By fighting you won't get anything and you may just attract attention to the remaining links. Just reapply for the 40k links and be thankful they're there-- that's what I did after the 50k I applied for was noted as expired.
teammjs is offline  
Old Jun 19, 2013, 11:30 am
  #247  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
[delete, i'm a moron ]
teammjs is offline  
Old Jun 19, 2013, 11:46 am
  #248  
 
Join Date: Nov 2012
Posts: 19
Has anyone tried calling recon line again to talk to another rep after the first rejection?

I got the rejection letter. Call the recon line and was rejected for having too many accounts open in 6 months. Should I call again?
phantasmX is offline  
Old Jun 19, 2013, 1:08 pm
  #249  
 
Join Date: Jun 2013
Location: Boston, MA
Programs: AAdvantage
Posts: 15
Hi everyone,

I asked similar questions in the newbie thread, but this seems like a better place.

I got approved for a Citi Platinum Select/AAdavantage card (woo) with what I believe is the 40,000/$3,000 offer (not 50,000, alas).

Firstly, I have received the little information packet (here's the interest rates, congrats, etc). The card should be in the mail this week, hopefully. There has been nothing stated about the offer, though they did say that my fee was waived for the first year. Will they ever come out and say that I'm a part of the 40,000/3000/4 offer, or do I have to confirm on the phone with somebody?

Secondly, for those of you with the card, can you give me any idea of how much spending and flying I have to do to make next years fee worth it? Has anyone done any calculating on this?

Thanks. Seems to be a pretty friendly bunch here, I'm excited to become a part of the forums.
pwmboslax is offline  
Old Jun 19, 2013, 1:21 pm
  #250  
 
Join Date: Jan 2013
Posts: 299
MilesValue says 40k offers end July 11:

http://milevalue.com/top-nine-credit...-to-disappear/

I see a rush of apps coming...

Last edited by waingro; Jun 19, 2013 at 2:30 pm
waingro is offline  
Old Jun 19, 2013, 3:39 pm
  #251  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by waingro
MilesValue says 40k offers end July 11:

http://milevalue.com/top-nine-credit...-to-disappear/

I see a rush of apps coming...
Good find. Although history suggests that the direct ap links might still work even if the landing pages (or blog referrals) go away on 7/11. The 50k zombie links lasted for years.
teammjs is offline  
Old Jun 19, 2013, 5:48 pm
  #252  
 
Join Date: Feb 2009
Posts: 699
Originally Posted by supergrandslam
I am happy to report that I just got approved for Citi AA Plat MC.

Late March/2013: Citi AA Plat VISA with 50k bonus
Late March/2013: Citi AA Business VISA with 50k bonus

Mid June/2013: Citi AA Plat MC with 40k bonus

I applied for the plat MC by using the 3rd link from the top in the wiki.
Don't remember where my application got stuck but I just got below message.



Din't call citi right after the application because it was mid night, so called citi next day(yesterday) but was told the system was down and could not retrieve my application.

Called today and was told my application was approved yesterday.
Confirmed the 40k miles/ $3k with the rep.

I have Citi AA exec MC since 2011 as well.
Originally Posted by KennyBSAT
Thanks for the datapoint! You pushed me over the edge to go ahead and apply for the Plat MC with 40K for my wife, along with her Ink Bold app. A chat window popped up at the end of the Citi app, and 2 minutes later, moved some credit around and approved! So her AA cards are: Plat Visa 50K 12/2012, AMEX 50K 12/2012, Business Visa 50K 2/2013, and now Plat MC 40K 6/2013. All still open of course, and all living in a drawer since minimums were met.

thanks so much for the datapoints!!! family member with amex/visa combo from last fall just applied and was approved for the plat mc! was a little concerned as the application got stuck at step 3 but no problems getting the card approved by phone after reallocating CL's. now just waiting for the gold mc bonus to go back up
brownie20 is offline  
Old Jun 19, 2013, 7:50 pm
  #253  
 
Join Date: May 2013
Posts: 315
Just applied the platinum MC using the 3rd link and got approved by phone. Does anyone know how long the miles will be posted to the aa account?
lz80521 is offline  
Old Jun 19, 2013, 8:46 pm
  #254  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by lz80521
Just applied the platinum MC using the 3rd link and got approved by phone. Does anyone know how long the miles will be posted to the aa account?
Miles from Citi AA cards post 1-2 days after the credit card statement closes, so if you spend the $3K during the first statement period, then shortly after your first statement posts. (Transactions must clear before the statement closes, pending ones don't count.)
KennyBSAT is offline  
Old Jun 19, 2013, 8:47 pm
  #255  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by lz80521
Just applied the platinum MC using the 3rd link and got approved by phone. Does anyone know how long the miles will be posted to the aa account?
Welcome, nubie

They should post within a day or so for the statement cutoff date for the period in which you meet the threshold. Of course, you probably want to not wait until the last day or so of the statement cutoff date, or it'll be the next one.

Oh, and don't panic if they don't show on your Citi statement-- occasionally they will post to AA on time, but a "glitch" prevents them from showing up on the statement until the next period.
teammjs is offline  

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