Citi cards closed, TYP confiscated, reasons not disclosed.
Mar 30, 2013, 12:48 pm
#1
Original Poster
Join Date: May 2008
Programs: AA PLT 2MM
Posts: 2,026
Citi cards closed, TYP confiscated, reasons not disclosed.
Happened to me. Definitely bought a lot of VR with this card. Now all Citi credit cards 'closed'.
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
Last edited by thehawk75; May 29, 2013 at 9:56 am Reason: Did not want my original 'stand alone post title' to be name of thread.
Mar 30, 2013, 12:55 pm
#2
Join Date: Apr 2005
Location: NYC
Posts: 1,756
Happened to me. Definitely bought a lot of VR with this card. Now all Citi credit cards 'closed'.
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
It is not the first time they are doing this. I can remember at least 4 types of cards that Citi issued that gives 5X. Maybe they should start shutting people's forward cards.
Mar 30, 2013, 12:56 pm
#3
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Happened to me. Definitely bought a lot of VR with this card. Now all Citi credit cards 'closed'.
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
Did you have other types of purchases as well? Grocery/gas? Or 1X?
Mar 30, 2013, 6:36 pm
#5
Join Date: Mar 2013
Posts: 809
Happened to me. Definitely bought a lot of VR with this card. Now all Citi credit cards 'closed'.
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
Mar 30, 2013, 7:20 pm
#6
Join Date: Jan 2013
Location: nyc
Programs: aa
Posts: 254
Happened to me. Definitely bought a lot of VR with this card. Now all Citi credit cards 'closed'.
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
Mar 30, 2013, 7:47 pm
#7
Original Poster
Join Date: May 2008
Programs: AA PLT 2MM
Posts: 2,026
At any rate, I am cashing out at 1/1.33 CPP as we speak (and likely while I can), and will be done before Monday -- for sure.
- Nope, I didn't spend anything on a 1% category. Why the f**k would I when I had another card that covered a higher percent reward? At the volume I did through CVS I highly doubt it would have made a difference anyway.
I hope someone gets them to admit that these closures going on is due to the reward program, I doubt they'll admit it though.
- Nope, I didn't spend anything on a 1% category. Why the f**k would I when I had another card that covered a higher percent reward? At the volume I did through CVS I highly doubt it would have made a difference anyway.
I hope someone gets them to admit that these closures going on is due to the reward program, I doubt they'll admit it though.
Last edited by thehawk75; May 19, 2013 at 1:06 pm Reason: tired of adressing questions and comments from this post
Mar 30, 2013, 8:12 pm
#9
Join Date: Jan 2013
Location: LAX, SNA
Posts: 359
Why does it matter if they admit that the account was closed because of perk abuse? They are clearly losing money doing business with us. You essentially paid about $500 dollars for $5k worth of travel. Someone has to pay for that difference. I'm sure when their marketing department was coming up with these sign-up bonuses, they were not factoring in people like us and the massive amount of points we could potentially earn.
Anyway, thank you for posting the info. My account is active and I will probably slow down with the spending. I have not come close to the level of spend that you did, but I don't have the credit limit to allow that kind of spending anyway.
Anyway, thank you for posting the info. My account is active and I will probably slow down with the spending. I have not come close to the level of spend that you did, but I don't have the credit limit to allow that kind of spending anyway.
Mar 30, 2013, 8:19 pm
#10
Join Date: Apr 2005
Location: NYC
Posts: 1,756
CSR refused to talk to him (probably due to instructions from the security dept.) means he is also blacklisted.
Mar 30, 2013, 8:25 pm
#12
Join Date: Apr 2005
Location: NYC
Posts: 1,756
From what I heard, it took two years for citi to make a move on CR (start to crack down) and took 6 months for Chase on AARP. So Chase is definitely more efficient.
Mar 30, 2013, 8:30 pm
#13
Suspended
Join Date: May 2012
Location: SIN
Programs: UA 1k, AA EXP, Hyatt Diamond, SPG Platinum
Posts: 257
Happened to me. Definitely bought a lot of VR with this card. Now all Citi credit cards 'closed'.
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
No reason given. CSRs confused. Say the department that did so will call back before Wednesday next week. Can still cash out the points, so, I'm doing so now.
Others have shared similar reports with me... so there is some sort of Citi purge going on. Very common use pattern was enjoying the uncapped 5X points for drug store purchases. Citi themselves of course not admitting anything and calling it 'risky account'.
Prepare... You've been warned...
Mar 30, 2013, 8:48 pm
#15
Join Date: Feb 2013
Posts: 1,818
Reading this thread and just adding a comment. I am SO surprised to why there is no cap with Citi cards! Especially at 5x. I've been with so many different companies which all have caps. Obviously Citi's fault for not entering one simple cap into their computer system.