Jul 27, 2013, 9:20 pm
Last edit by: pgary
Best welcome bonus is 120,000
120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172
85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend
30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend
85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
_______________________________________________
For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus
US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.
U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.
Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.
There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.
Setting up separate website account for business card:
These are the instructions that US Bank emailed me:
To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.
Please follow these instructions to enroll in Online Banking to view or pay your account:
1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.
Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.
Until the end of May 2015: "Bonus Award Night - Redeem Gold Points for two or more consecutive Award Nights and the last night is free. Exclusively for cardmembers.
From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.
"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."
Forex fee is 3%
For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts
Twitter: https://twitter.com/ClubCarlson
USA contact # +1 (888) 288 8889
120,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
https://www.radissonrewardsvisa.com/...rect=plat32172
85,000 points, $75 annual fee, not waived (Premier Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...PremierCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
60,000 points, $50 annual fee, not waived (Rewards Visa Signature Card) offer:
http://www.clubcarlsonvisa.com/credi...gnatureCard.do
6x on Radisson, 3x else, Silver status. Up to 3 free nights for each $10K spend
30,000 points, $0 annual fee (Rewards Visa Card) offer:
https://www.radissonrewardsvisa.com/credit/visaCard.do
6x on Radisson, 3x else. Up to 3 free nights for each $10K spend
85,000 points, $60 annual fee, not waived (Business Rewards Visa Card) offer:
http://www.clubcarlsonvisa.com/credi...usinessCard.do
10x on Radisson, 5x else, Gold status. Up to 3 free nights for each $10K spend
_______________________________________________
For discussion of posting time on the annual 40k bonus, see this thread: CC visa annual 40,000 points bonus
US Bank Reconsideration Line: 800-947-1444
Use this phone number to check your application status as well. US Bank does not send you an approval/denial email. Many data points show 8-10 business days for decision is normal. Add another 2-3 weeks after that to receive physical card.
U.S. Bank Fraud Department - 800-260-8469. This is the number to call if your card starts getting declined when you try to make a purchase.
Why is the balance due on my business card always shown as $0?
There are TWO account numbers linked to your business card: The card itself, which shows up in the same website account as any personal cards you may have. This will always show a $0 balance due.
There is a SECOND account - labeled the "Central Bill Account" - with its own account number. You must set up a separate website account with its own username and password to access the Central Bill Account. This is the account that will actually show the balance due and let you schedule a payment. Somewhere in the paperwork you received with the card or the first paper invoice, you should be able to find the Central Bill Account's number.
Setting up separate website account for business card:
These are the instructions that US Bank emailed me:
To enroll in Online Banking for your U.S. Bank Business account, start by going to usbank.com. You do not need a Personal Identification Number (PIN) in order to enroll.
Please follow these instructions to enroll in Online Banking to view or pay your account:
1. Click on the Enroll Now link on the right side of the screen.
2. Select the Business Accounts option.
3. View the Terms and Conditions and then select Enroll Now.
4. Select I do not have a U.S. Bank small business checking or savings account.
5. Select I am an authorized officer of a U.S. Bank Business Credit Card.
6. Complete Step 2 of 2.
Once you have successfully logged in, you will be able to view your business account in its entirety. When you are making a payment you will need to select the Accounts Payable account number.
From June 1 2015: free night after $10,000 spend in a year plus payment of annual fee. Note: can only be used in the U.S.
"New Account Bonus is not available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months."
Forex fee is 3%
For complaints about the changes slated for May 2015, try twitter, Facebook, emails to corporate, letter writing, etc.
Facebook: https://www.facebook.com/clubcarlson?fref=ts
Twitter: https://twitter.com/ClubCarlson
USA contact # +1 (888) 288 8889
US Bank Radisson Rewards VISA (discontinued April 2022; cards to be converted)
Jun 17, 2013, 6:05 pm
#1276
Join Date: May 2012
Posts: 684
Applied on 5/20, got declined on 5/22, talked to the US branch manager about the application. He re-submitted the application for me from his computer on 5/23. and he put a note of me being a long term us bank customer on the application. checked my credit report, it pulled my file twice 5/20 and 5/23. got a letter one week later saying my application is declined due to too many inquires/accounts. but last weekend, when I checked my checking account online. it shows I have a Club Carson card hanging there. Today we got a letter for the Club Carlson credit card member agreement. but no card yet. Very weird with US bank.
Jun 17, 2013, 8:59 pm
#1277
Join Date: Apr 2010
Location: SEA
Programs: AS MVP 75K, DL Diamond, LH SEN, Hyatt Globalist, Marriott Ambassador
Posts: 2,360
Well, it did cause a problem -- after 2 months my 35,000 points still hadn't shown up, so I called US Bank today.
I was told that I was @ $80 short by the count of both the agent and her manager, and they were not flexible on this matter. I pointed out that I had called to confirm the date by which I needed to do the spend and was told April 16, and my last spending was actually on April 15, even though it posted online with a date of April 16.
After a long hold and consultation with another supervisor, I was told that all of the first three billings should have counted and that I will receive the points in 10-12 weeks. 10-12 weeks!! So 5 months after I completed the spend. Pretty crappy of them.
Don't cut it close. They aren't very forgiving at US Bank.
I was told that I was @ $80 short by the count of both the agent and her manager, and they were not flexible on this matter. I pointed out that I had called to confirm the date by which I needed to do the spend and was told April 16, and my last spending was actually on April 15, even though it posted online with a date of April 16.
After a long hold and consultation with another supervisor, I was told that all of the first three billings should have counted and that I will receive the points in 10-12 weeks. 10-12 weeks!! So 5 months after I completed the spend. Pretty crappy of them.
Don't cut it close. They aren't very forgiving at US Bank.
Jun 17, 2013, 9:18 pm
#1278
Join Date: Feb 2006
Programs: Krisflyer, Asia Miles, Miles and Bonus
Posts: 251
Applied for the personal card yesterday June 15th..got a 7 to 10 business day message 
..tried calling the number and it said it may need 3 business days to process or it might take 7 to 10 business days if personal identification is needed..Donno what's gonna happen..keepin my fingers crossed...
..tried calling the number and it said it may need 3 business days to process or it might take 7 to 10 business days if personal identification is needed..Donno what's gonna happen..keepin my fingers crossed...
Jun 18, 2013, 12:42 pm
#1279
Join Date: Mar 2011
Location: NY, NY
Posts: 695
I had originally applied for these cards back in late December and been rejected due to too many recent, insufficiently-aged accounts. Today I tried my luck again and applied for both business and personal card, and thankfully was immediately approved for both.
Fwiw, in the intervening period I had (successfully) applied for an Amex Plat Pers and an Ink Plus Card back in Jan/Feb, have a total of five Chase cards, four Citi, three Amex, two Barclays and one BoH
Fwiw, in the intervening period I had (successfully) applied for an Amex Plat Pers and an Ink Plus Card back in Jan/Feb, have a total of five Chase cards, four Citi, three Amex, two Barclays and one BoH
Jun 18, 2013, 1:31 pm
#1280
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
If I want to apply for just one card for now, personal or business, which one has better chances of getting approved? I don't have any US Bank credit cards or checking accounts. I recently froze ARS and IDA.
Jun 18, 2013, 3:11 pm
#1281
Join Date: May 2009
Location: USA
Programs: Marriott Titanium -> United Silver
Posts: 937
From a casual glance, it seems a few were accepted for biz and not personal, but maybe it was the order that they applied. Biz is better anyway because it has a lower fee.
Jun 18, 2013, 8:53 pm
#1282
Join Date: Jun 2013
Posts: 14
Applied on 5/20, got declined on 5/22, talked to the US branch manager about the application. He re-submitted the application for me from his computer on 5/23. and he put a note of me being a long term us bank customer on the application. checked my credit report, it pulled my file twice 5/20 and 5/23. got a letter one week later saying my application is declined due to too many inquires/accounts. but last weekend, when I checked my checking account online. it shows I have a Club Carson card hanging there. Today we got a letter for the Club Carlson credit card member agreement. but no card yet. Very weird with US bank.
Jun 18, 2013, 8:58 pm
#1283
Join Date: Jun 2013
Posts: 14
Well, it did cause a problem -- after 2 months my 35,000 points still hadn't shown up, so I called US Bank today.
I was told that I was @ $80 short by the count of both the agent and her manager, and they were not flexible on this matter. I pointed out that I had called to confirm the date by which I needed to do the spend and was told April 16, and my last spending was actually on April 15, even though it posted online with a date of April 16.
After a long hold and consultation with another supervisor, I was told that all of the first three billings should have counted and that I will receive the points in 10-12 weeks. 10-12 weeks!! So 5 months after I completed the spend. Pretty crappy of them.
Don't cut it close. They aren't very forgiving at US Bank.
I was told that I was @ $80 short by the count of both the agent and her manager, and they were not flexible on this matter. I pointed out that I had called to confirm the date by which I needed to do the spend and was told April 16, and my last spending was actually on April 15, even though it posted online with a date of April 16.
After a long hold and consultation with another supervisor, I was told that all of the first three billings should have counted and that I will receive the points in 10-12 weeks. 10-12 weeks!! So 5 months after I completed the spend. Pretty crappy of them.
Don't cut it close. They aren't very forgiving at US Bank.
So I am wondering if anyone received the 35k points after spending $2500.
Jun 19, 2013, 11:45 am
#1284
Join Date: Mar 2013
Posts: 17
Applied for the personal card yesterday June 15th..got a 7 to 10 business day message ..tried calling the number and it said it may need 3 business days to process or it might take 7 to 10 business days if personal identification is needed..Donno what's gonna happen..keepin my fingers crossed...
..tried calling the number and it said it may need 3 business days to process or it might take 7 to 10 business days if personal identification is needed..Donno what's gonna happen..keepin my fingers crossed...I called back the 1800 number and got a message saying Congratulations you have been approved. But when i talked with the Customer Representative asked if i have been approved..he said he can't look into that and transferred to another department and the call went off. I checked my email and got an email confirming that i have got approved for Premier Visa rewards card.. Hopefully i will get the same card what it says i was approved for soon
Jun 20, 2013, 4:07 am
#1285
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
I froze ARS/IDA last week and applied for Biz and Personal today. Got the 7-10 day message. Same thing happened last year with Flexperks card that eventually was approved, so fingers crossed.
Edit: got an email in a couple of hours that I'm approved for the Business card!
Edit: got an email in a couple of hours that I'm approved for the Business card!
Last edited by amolkold; Jun 20, 2013 at 6:33 am
Jun 20, 2013, 10:30 pm
#1286
Join Date: Dec 2012
Location: DCA
Programs: US, AA, UA, LH, VX
Posts: 45
I applied on June 4th for both personal and business cards. Instant approval on the personal and got the 7-10 day message for the biz.
Called today and the rep put me on hold and came back to say she was able to verify everything (without any Q's) and i'll either get another letter or the card in 7 business days.
Let's hope for the card
Called today and the rep put me on hold and came back to say she was able to verify everything (without any Q's) and i'll either get another letter or the card in 7 business days.
Let's hope for the card
Jun 22, 2013, 12:42 pm
#1287
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
I received a pre-qualified letter for 0 annual fee first year and $50 afterwards for Club Carlson and applied for it because of that 0 promo. When I called to check on status of the application, a rep confirmed that there is no annual fee.
I received the card today and called to activate and then to confirm the offer. They said they don`t have offers such as that, unless you are a CC employee. I am not. But I did got the letter. Both rep and supervisor refused to do anything about it and asked to fax it. I don`t have working fax right now and offered to send a picture of the offer. The supervisor (Sue) said ok, go to our website and email it. I went ahead and registered for online account. However, there is no attachment option on the form. I called again to speak to a supervisor, but was told that none of them is available. The rep offered to schedule a call back within 24-48 hours.
So far, US Bank is the worst one I had to deal for the past 8-10 years. The reps and the sup were polite though, but misleading and without any power.
Thinking about closing the card without even using it. Waste of the hard inquiry
I received the card today and called to activate and then to confirm the offer. They said they don`t have offers such as that, unless you are a CC employee. I am not. But I did got the letter. Both rep and supervisor refused to do anything about it and asked to fax it. I don`t have working fax right now and offered to send a picture of the offer. The supervisor (Sue) said ok, go to our website and email it. I went ahead and registered for online account. However, there is no attachment option on the form. I called again to speak to a supervisor, but was told that none of them is available. The rep offered to schedule a call back within 24-48 hours.
So far, US Bank is the worst one I had to deal for the past 8-10 years. The reps and the sup were polite though, but misleading and without any power.
Thinking about closing the card without even using it. Waste of the hard inquiry
Jun 22, 2013, 1:01 pm
#1288
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
There's no point in closing it right away. The damage of the credit pull is already done. Even though you are understandably frustrated, perhaps you can get a big point bonus or something else offered up for your trouble.
Jun 22, 2013, 1:13 pm
#1289
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
Not a chance, they are evils, no bonus points even mentioned. Not even what they promised is given. They don`t care.
Jun 23, 2013, 9:15 am
#1290
Join Date: Jan 2010
Posts: 1,708
I received a pre-qualified letter for 0 annual fee first year and $50 afterwards for Club Carlson and applied for it because of that 0 promo. When I called to check on status of the application, a rep confirmed that there is no annual fee.
I received the card today and called to activate and then to confirm the offer. They said they don`t have offers such as that, unless you are a CC employee. I am not. But I did got the letter. Both rep and supervisor refused to do anything about it and asked to fax it. I don`t have working fax right now and offered to send a picture of the offer. The supervisor (Sue) said ok, go to our website and email it. I went ahead and registered for online account. However, there is no attachment option on the form. I called again to speak to a supervisor, but was told that none of them is available. The rep offered to schedule a call back within 24-48 hours.
So far, US Bank is the worst one I had to deal for the past 8-10 years. The reps and the sup were polite though, but misleading and without any power.
Thinking about closing the card without even using it. Waste of the hard inquiry
I received the card today and called to activate and then to confirm the offer. They said they don`t have offers such as that, unless you are a CC employee. I am not. But I did got the letter. Both rep and supervisor refused to do anything about it and asked to fax it. I don`t have working fax right now and offered to send a picture of the offer. The supervisor (Sue) said ok, go to our website and email it. I went ahead and registered for online account. However, there is no attachment option on the form. I called again to speak to a supervisor, but was told that none of them is available. The rep offered to schedule a call back within 24-48 hours.
So far, US Bank is the worst one I had to deal for the past 8-10 years. The reps and the sup were polite though, but misleading and without any power.
Thinking about closing the card without even using it. Waste of the hard inquiry