When do you replace a damaged card?
May 13, 2022, 8:52 am
#1
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When do you replace a damaged card?
This isn't necessarily Chase-specific but I have two Chase cards (a CSR and a CFU) that are both showing signs of wear. The CSR has a corner of the front decal (the entire card is a decal on a plain metal piece, apparently) peeling up. The CFU apparently has a similar blue plastic film on the front, over a green plastic piece, that is peeling up. Since this is Flyertalk and we obsess over all kinds of minutiae, I thought I'd ask: when do you request a replacement card? Both these cards still have a few years of validity before Chase will send new ones.
May 15, 2022, 10:45 am
#5
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May 16, 2022, 5:25 am
#6
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That is also an option. In my case, I was calling to see whether Chase rejected the charges for any reason. The rep told me she did not see any rejection on her end, so she thought it was a bad chip and offered to send me a new card, even though my card was only two months old.
May 16, 2022, 6:53 am
#7
Join Date: Dec 2021
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That is also an option. In my case, I was calling to see whether Chase rejected the charges for any reason. The rep told me she did not see any rejection on her end, so she thought it was a bad chip and offered to send me a new card, even though my card was only two months old.
I wonder if there is a bad batch of chase cards, as this is very rare for me to have card malfunctions like this
May 16, 2022, 11:04 am
#8
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It could also be a bad reader - those take a lot of wear and tear. All the more reason to use contactless when possible.
May 16, 2022, 11:58 am
#9
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May 16, 2022, 12:56 pm
#10
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The availability of contactless payment seems to vary by locale. Around me (in Metro Washington DC region), contactless payment options are limited. Mostly gas stations. Many supermarkets appear to have machines that supposedly can accept contactless payments, but they have not turn that function on.
May 16, 2022, 1:37 pm
#11
Join Date: Dec 2021
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The availability of contactless payment seems to vary by locale. Around me (in Metro Washington DC region), contactless payment options are limited. Mostly gas stations. Many supermarkets appear to have machines that supposedly can accept contactless payments, but they have not turn that function on.
Nov 2, 2022, 1:02 pm
#14
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I think you would be out of luck. IIRC I've replaced a couple of damaged cards, and they both had different CVVs.
One of them probably had a different expiry date as well, but it's been a few years ......
One of them probably had a different expiry date as well, but it's been a few years ......
Nov 2, 2022, 1:45 pm
#15
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