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Old Sep 24, 12, 8:12 am   #1
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Multi-Bank Guide Reconsideration Phone Numbers

I get tired of searching for this same info every time I go through an App-o-Rama, so I decided to make this thread.


Chase Credit Card
888-609-7805, 888-871-4649 (Reconsiderations)
800-432-3117 (App status)
888-270-2127 (App recon)
877-781-3109 (CLI requests & account closures)
888-245-0625 (Credit Analyst Reconsideration)
888-622-7547 (Chase Executive Office in IL)
800-955-9900 (Product change status questions)

Citibank Credit Card
800-763-9795 (Credit Dept.)
888-201-4523 (? Business New App Approval Status)
888-662-7759 (AA)
800-645-7240, 800-288-4653, 800-750-7453 (App Status)
800-444-2568 (Retention Dept BEST#)
866-713-5028 (Credit Bureau Dispute Fax)
866-606-2961 (? Business Apps)

Citi: 866-606-2787 (Account Analyst)
Citi: 800-763-9795 (Credit Dept.)

American Express Credit Card
877-399-3083 new accounts
800 230 1284 credit services
866-314-0237 (Application reconsideration BEST)
Membership Rewards: 800-297-3276

Bank Of America Credit Card
866-458-8805 connects directly to a credit analyst
877-721-9405 application status press 3

I got all this information from Be a Master of the Reconsideration (expedite decision) call. blog entry. Please let me know if any number has changed and I will update it.

Also, that blog read is worth it for novice reconsideration seekers. Helped the wifey get the 100k BA CC
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Old Sep 26, 12, 2:48 pm   #2
  
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Thanks for posting. It would be nice to have this stickied as I also always have to search for phone numbers.

You can add: US Bank Flex Perks 800-947-1444 - new accounts
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Old Sep 26, 12, 5:42 pm   #3
  
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Here is two related lists:
http://ficoforums.myfico.com/t5/Cred...rs/td-p/408066
http://www.frugaltravelguy.com/2012/...formation.html
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Old Oct 23, 12, 10:30 am   #4
  
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List of backdoor phone #'s for CC

Just found this thread and not sure if it would help posting.. was last updated in May of 2012.
I had been looking for a credit analyst number for Barclay and found it here.

Please move if not in the right place/thread etc.. make it a sticky?


http://ficoforums.myfico.com/t5/Cred...rs/td-p/408066
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Old Apr 19, 14, 11:53 am   #5
  
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Reconsideration Lines

Found myself with spare time and called each bank to verify the recon lines #'s and hours. This had always been a frustrating aspect of churning for me since the information is nowhere out there (unless outdated and without hours) and sometimes my AORs run up against the end of day/weekend. As this information changes, I'll create a wiki and add it there so this can always be a source for current info.

All times are Eastern.


Chase:
Personal: 888-245-0625 (8am-10pm, M-F; 8am-8pm, weekend)
Business: 800-453-9719 (1pm-10pm, M-F)

AmEx:
Personal and Business: 877-399-3083 (8am-midnight, M-F; 10:30-6:30, weekend)

Citi:
Personal: 800-695-5171 (8am-midnight, every day)
Business: 800-763-9795 (7am-midnight, every day)

Bank of America:
Personal: 866-505-7481 (8am-9pm, M-F)
Business: 800-481-8277 or 888-663-6262 (8am-midnight, every day)

US Bank:
Personal and Business: 800-947-1444 (8am-8pm, M-F; 9am-6pm, Saturday; closed Sunday)

Barclays:
Personal and Business: 866-408-4064 (8am-5pm, M-F)
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Old Apr 29, 14, 6:18 pm   #6
  
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very helpful - thank you!
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Old Apr 29, 14, 7:35 pm   #7
  
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Quote:
Originally Posted by jmj8778 View Post
Found myself with spare time and called each bank to verify the recon lines #'s and hours. This had always been a frustrating aspect of churning for me since the information is nowhere out there (unless outdated and without hours) and sometimes my AORs run up against the end of day/weekend. As this information changes, I'll create a wiki and add it there so this can always be a source for current info.

All times are Eastern.


Chase:
Personal: 888-245-0625 (8am-10pm, M-F; 8am-8pm, weekend)
Business: 800-453-9719 (1pm-10pm, M-F)

AmEx:
Personal and Business: 877-399-3083 (8am-midnight, M-F; 10:30-6:30, weekend)

Citi:
Personal: 800-695-5171 (8am-midnight, every day)
Business: 800-763-9795 (7am-midnight, every day)

Bank of America:
Personal: 866-505-7481 (8am-9pm, M-F)
Business: 800-481-8277 or 888-663-6262 (8am-midnight, every day)

US Bank:
Personal and Business: 800-947-1444 (8am-8pm, M-F; 9am-6pm, Saturday; closed Sunday)

Barclays:
Personal and Business: 866-408-4064 (8am-5pm, M-F)
Yes, terrific. I had called a number listed in the Barclays recon thread and got sent to normal cust service. Was transferred but not given the number needed, as I need to call as indicated above during normal business hours. TY !

Update: Called the Barclay number shown and requested that my US MC CL of $4k be split and added to my Arrival. Granted and I now have a $6K Arrival CL which suits me so much better than $4k and $4k.

Last edited by jan_believes; Apr 30, 14 at 5:18 pm
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Old Apr 29, 14, 7:40 pm   #8
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Actually a quick google search would have saved you considerable time...Blogged in February
http://travelsort.com/blog/credit-ca...-phone-numbers
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Old May 3, 14, 9:51 pm   #9
  
Join Date: Aug 2007
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Quote:
Originally Posted by Duffman View Post
very helpful - thank you!
Quote:
Originally Posted by jan_believes View Post
Yes, terrific.
I'm glad! I wanted this info forever too.

Quote:
Originally Posted by skibum7732 View Post
Actually a quick google search would have saved you considerable time...Blogged in February
http://travelsort.com/blog/credit-ca...-phone-numbers
Outdated (and thus inaccurate... she has only made updates since 2012 that people have reported) and incomplete. Thanks anyway
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Old May 5, 14, 8:19 pm   #10
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mods - can this thread be stickied or something? appreciate it!
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Old Jun 28, 14, 2:27 pm   #11
  
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Thanks, most helpful. I really didn't want to call Barclays right now, and being as it is Saturday, I guess I can't!

More seriously, I too find the phone numbers pretty easily, but the hours are harder to locate, so much appreciated.
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Old Jul 14, 16, 9:55 am   #12
  
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From the list at the top:

866-458-8805 connects directly to a credit analyst

That number is answered by a recording stating that it's a non-working number with card services.
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