stupidzbu

I get tired of searching for this same info every time I go through an App-o-Rama, so I decided to make this thread.


Chase Credit Card
888-609-7805, 888-871-4649 (Reconsiderations)
800-432-3117 (App status)
888-270-2127 (App recon)
877-781-3109 (CLI requests & account closures)
888-245-0625 (Credit Analyst – Reconsideration)
888-622-7547 (Chase Executive Office in IL)
800-955-9900 (Product change status questions)

Citibank Credit Card
800-763-9795 (Credit Dept.)
888-201-4523 (? Business New App Approval Status)
888-662-7759 (AA)
800-645-7240, 800-288-4653, 800-750-7453 (App Status)
800-444-2568 (Retention Dept BEST#)
866-713-5028 (Credit Bureau Dispute Fax)
866-606-2961 (? Business Apps)

Citi: 866-606-2787 (Account Analyst)
Citi: 800-763-9795 (Credit Dept.)

American Express Credit Card
877-399-3083 – new accounts
800 230 1284 – credit services
866-314-0237 (Application reconsideration BEST)
Membership Rewards: 800-297-3276

Bank Of America Credit Card
866-458-8805 – connects directly to a credit analyst
877-721-9405 – application status press 3

I got all this information from Be a Master of the Reconsideration (expedite decision) call. blog entry. Please let me know if any number has changed and I will update it.

Also, that blog read is worth it for novice reconsideration seekers. Helped the wifey get the 100k BA CC

PDXBRU33

Thanks for posting. It would be nice to have this stickied as I also always have to search for phone numbers.

You can add: US Bank Flex Perks 800-947-1444 - new accounts

onthego15

Here is two related lists:
http://ficoforums.myfico.com/t5/Cred...rs/td-p/408066
http://www.frugaltravelguy.com/2012/...formation.html

duranza

Just found this thread and not sure if it would help posting.. was last updated in May of 2012.
I had been looking for a credit analyst number for Barclay and found it here.

Please move if not in the right place/thread etc.. make it a sticky?


http://ficoforums.myfico.com/t5/Cred...rs/td-p/408066

jmj8778

Found myself with spare time and called each bank to verify the recon lines #'s and hours. This had always been a frustrating aspect of churning for me since the information is nowhere out there (unless outdated and without hours) and sometimes my AORs run up against the end of day/weekend. As this information changes, I'll create a wiki and add it there so this can always be a source for current info.

All times are Eastern.

Chase:
Personal: 888-245-0625 (8am-10pm, M-F; 8am-8pm, weekend)
Business: 800-453-9719 (1pm-10pm, M-F)

AmEx:
Personal and Business: 877-399-3083 (8am-midnight, M-F; 10:30-6:30, weekend)

Citi:
Personal: 800-695-5171 (8am-midnight, every day)
Business: 800-763-9795 (7am-midnight, every day)

Bank of America:
Personal: 866-505-7481 (8am-9pm, M-F)
Business: 800-481-8277 or 888-663-6262 (8am-midnight, every day)

US Bank:
Personal and Business: 800-947-1444 (8am-8pm, M-F; 9am-6pm, Saturday; closed Sunday)

Barclays:
Personal and Business: 866-408-4064 (8am-5pm, M-F)

Duffman

very helpful - thank you!

jan_believes

Yes, terrific. I had called a number listed in the Barclays recon thread and got sent to normal cust service. Was transferred but not given the number needed, as I need to call as indicated above during normal business hours. TY !

Update: Called the Barclay number shown and requested that my US MC CL of $4k be split and added to my Arrival. Granted and I now have a $6K Arrival CL which suits me so much better than $4k and $4k.

skibum7732

Actually a quick google search would have saved you considerable time...Blogged in February
http://travelsort.com/blog/credit-ca...-phone-numbers

jmj8778

I'm glad! I wanted this info forever too.

Outdated (and thus inaccurate... she has only made updates since 2012 that people have reported) and incomplete. Thanks anyway

FTR 787

mods - can this thread be stickied or something? appreciate it!

TWA44

Thanks, most helpful. I really didn't want to call Barclays right now, and being as it is Saturday, I guess I can't!

More seriously, I too find the phone numbers pretty easily, but the hours are harder to locate, so much appreciated.

fliesdelta

From the list at the top:

866-458-8805 – connects directly to a credit analyst

That number is answered by a recording stating that it's a non-working number with card services.