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Citi Hilton Honors Reserve Card [Ends Dec 2017]

Old Oct 6, 2013, 12:04 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
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This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

Old Jan 15, 2016, 3:18 pm
  #31  
 
Join Date: Jun 2013
Location: NYC
Programs: Marriott Plat, Hilton Gold, UA Silver
Posts: 2,272
Originally Posted by RobertHanson
AFAIK, we are "certain", or as close to certain as one can be with Citi aka YMMV, that you can get another sign up bonus after 18 months after opening or closing the same card. Keeping in mind to allow a little extra time, since Citi has been proven to not know how to count.

The problem is that you now have @ another 6 months until you reach that point, and we don't know for "certain" that Citi won't change the rules again during that time.
Thanks for the response. I guess its worth the gamble.
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Old Jan 15, 2016, 4:56 pm
  #32  
 
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Location: NYC
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Originally Posted by Superorb
Did you do $10k+ spend on the card this past cardmember year? If so you'll get a free weekend night after you pay the AF.
Not in 2015 I picked up too many cards with initial spend requirements and bonuses to divert 10k just this card. I dunno if I can bring myself to spend 10k on this vs some other cards where I value the points more. I'll have to do the math and see if the free night is worth the diversion of spend to get it.
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Old Jan 15, 2016, 8:38 pm
  #33  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by Red259
Not in 2015 I picked up too many cards with initial spend requirements and bonuses to divert 10k just this card. I dunno if I can bring myself to spend 10k on this vs some other cards where I value the points more. I'll have to do the math and see if the free night is worth the diversion of spend to get it.
Well, several places Conrads are $500+ per night. Pretty good value if you can make it work.
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Old Jan 16, 2016, 9:14 am
  #34  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by Red259
Not in 2015 I picked up too many cards with initial spend requirements and bonuses to divert 10k just this card. I dunno if I can bring myself to spend 10k on this vs some other cards where I value the points more. I'll have to do the math and see if the free night is worth the diversion of spend to get it.
I'm assuming you know the meaning of MS.
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Old Jan 16, 2016, 3:42 pm
  #35  
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Originally Posted by RobertHanson
I'm assuming you know the meaning of MS.
MS is near impossible to do anymore with the shutdown of RB and Serve. Some people have so much time on their hands they're able to buy things and then try to resell on Ebay for breakeven or very little loss. That's way too much work.
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Old Jan 16, 2016, 4:56 pm
  #36  
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Originally Posted by TMM1982
Some people have so much time on their hands they're able to buy things and then try to resell on Ebay for breakeven or very little loss. That's way too much work.
Tried this for awhile. Way too much fraud out there for me to even consider doing so again.
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Old Jan 16, 2016, 5:09 pm
  #37  
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Originally Posted by hailstorm
Tried this for awhile. Way too much fraud out there for me to even consider doing so again.
Absolutely. Only takes 1 buyer to simply tell PayPal "I didn't receive item," and it's an automatic loss for seller.
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Old Jan 17, 2016, 9:20 am
  #38  
 
Join Date: Jul 2013
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Originally Posted by TMM1982
MS is near impossible to do anymore with the shutdown of RB and Serve. Some people have so much time on their hands they're able to buy things and then try to resell on Ebay for breakeven or very little loss. That's way too much work.
Go to your local Grocery store, and buy 2 $500 Meta Bank Visa Gift card for @$12. Take those to WM, and get a $1K MO for 70 cents. Take that to the local branch of whatever bank issued your new cc, and make a $1K BP. Repeat for as many thousands of $ as are required for your min spnd.

Even easier, just deposit the MOs in your checking account, and do an online BP. Your bank is not going to freak out just because you deposited $1K to $5K of MO over 10 weeks time. It costs @$12 per thousand to cover the entire min spnd. Assuming the sign up bonus made the card worth getting in the first place it should be worth the GC fees to make the min spnd.
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Old Jan 17, 2016, 9:44 am
  #39  
 
Join Date: Mar 2011
Programs: AA, UA, DL, AS, LH, BA, VS, HHonors, Hyatt, Club Carlson, IHG, Marriott
Posts: 833
Are you supposed to receive one or two weekend nights after meeting the spend?
The certificate I received by email is for only one weekend night:
"This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability."
MVF Trekker is offline  
Old Jan 17, 2016, 12:01 pm
  #40  
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Originally Posted by TMM1982
Absolutely. Only takes 1 buyer to simply tell PayPal "I didn't receive item," and it's an automatic loss for seller.
Originally Posted by RobertHanson
Go to your local Grocery store, and buy 2 $500 Meta Bank Visa Gift card for @$12. Take those to WM, and get a $1K MO for 70 cents. Take that to the local branch of whatever bank issued your new cc, and make a $1K BP. Repeat for as many thousands of $ as are required for your min spnd.

Even easier, just deposit the MOs in your checking account, and do an online BP. Your bank is not going to freak out just because you deposited $1K to $5K of MO over 10 weeks time. It costs @$12 per thousand to cover the entire min spnd. Assuming the sign up bonus made the card worth getting in the first place it should be worth the GC fees to make the min spnd.
I'm aware of this strategy but each WM is hit or miss. Some let you use prepaid cards to buy a MO, many don't.
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Old Jan 17, 2016, 12:17 pm
  #41  
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Originally Posted by MVF Trekker
Are you supposed to receive one or two weekend nights after meeting the spend?
The certificate I received by email is for only one weekend night:
"This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability."
2 nights, and you should receive two separate emails with different certificate numbers each valid for one night.

different question - has anybody had luck PCing this card to a Double cash? Now with the death of Serve, I don't think I'm going to keep this card once my fee hits since MS is the only way I'd hit the 10k spend.
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Old Jan 17, 2016, 3:24 pm
  #42  
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Originally Posted by TMM1982
I'm aware of this strategy but each WM is hit or miss. Some let you use prepaid cards to buy a MO, many don't.
You are 100% correct on this one. Ditto for grocery stores that sell MOs. It is much easier said than done - all depends on one's own locale. What is very easy for person A's city could be impossible for person B's city.

Originally Posted by krazykanuck
2 nights, and you should receive two separate emails with different certificate numbers each valid for one night.

different question - has anybody had luck PCing this card to a Double cash? Now with the death of Serve, I don't think I'm going to keep this card once my fee hits since MS is the only way I'd hit the 10k spend.
Should be able to PC provided your HH Reserve is over 12 months old.
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Old Jan 17, 2016, 11:01 pm
  #43  
 
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Does anyone know who to contact for proper Citi Hilton card points? I believe I am receiving 10 pts per Hilton Spend but only 3 points for airfare (and it should be 5 points per). Do I contact Hilton or Citi?

Weirdly my account shows

CITI 10 BONUS PTS ON HILTON SPEND
CITI 10 BONUS PTS ON HILTON SPEND
CITI 3 BONUS PTS ON OTHER PURCHASES

It's almost as if they are giving me two times the 10 bonus points on spend (is that correct?) and then 3 on all other (and nowhere is the 5 bonus points for air/car). Does anyone else get this sort of thing?

Last edited by TravelinSperry; Jan 17, 2016 at 11:07 pm
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Old Jan 18, 2016, 7:06 am
  #44  
 
Join Date: Mar 2011
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Posts: 833
Originally Posted by krazykanuck
2 nights, and you should receive two separate emails with different certificate numbers each valid for one night..
Yes, Hilton and Citi confirmed they were supposed to be 2. I called Hilton and they told me they emailed both of them but somehow, I only received one so they just gave me the certificate number so I can use it in the future.
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Old Jan 18, 2016, 1:14 pm
  #45  
 
Join Date: Jul 2013
Posts: 1,784
Originally Posted by TMM1982
I'm aware of this strategy but each WM is hit or miss. Some let you use prepaid cards to buy a MO, many don't.
I've heard very few reports of being totally unable to buy MOs with GCs at WM. It's true that you can't use Vanilla cards for more than $49.99 at WM. That's why I said MetaBank Visa GCs. US bank GCs work too, but you have to go thru the "change payment" process first, which can be a hassle until you figure out how to do it.

Certainly there are numerous reports of individual employees who decide on their own that only bank issued debit cards can be used. But usually that just means to come back when someone else is working. In any case, it only costs $6.95 to find out. Buy a $500 MetaBank Visa GC, and see if your WM will let you buy a MO with it. If they won't, and you can't find a grocery store that will let you do that either, the worst case scenario is that you just use the GC for retail purchases instead of using the cc.

And if the card you use is a Surpass or an Everyday Preferred, you will get 3,000 HH points or 2,250 MRs for doing the purchase as "grocery spend". I'm buying AMEX GCs at Safeway with my Everyday Preferred card to use with Costco, since I don't have an AMEX that bonuses Costco spend.

Of course, you don't have to buy a full $500 GC to test the waters. You could get a $25 one for a slightly smaller purchase fee. Then again, if you can't float $500 long enough to liquidate a GC thru retail purchases, you probably aren't going to qualify for most miles/points cards anyway.
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