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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Oct 6, 2013, 12:04 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html


ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------

This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)


Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W

Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card

- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.

- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember

- Annual Fee: $95,
not waived


From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)


When will I receive my free nights?
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.

How long do I have to use the free nights?
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.

Do I need to print the certificates and take them with me?
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.

Can the free weekend certs be redeemed online?
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.


so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.

You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15

Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.

Terms and conditions for the free nights
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:

Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.

GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.

HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
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Citi Hilton Honors Reserve Card [Ends Dec 2017]

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Old Apr 20, 2016, 11:55 am
  #151  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by flyer4512
Do these certificate reservations show up when the person logs into their Hilton account the way a cash or point reservation does ?

If so I can just add my name to my dads reservation that way do when I book using his points.

Thanks
I'm not sure, but I think they do show up like a regular reservation. I don't have any right now, so I cannot check.
Superorb is offline  
Old Apr 20, 2016, 2:58 pm
  #152  
 
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,181
Yes, after they are booked, they show up the same as a points reservation.
farnorthtrader is offline  
Old Apr 20, 2016, 4:44 pm
  #153  
 
Join Date: Feb 2009
Posts: 6,602
Originally Posted by farnorthtrader
Yes, after they are booked, they show up the same as a points reservation.

Thanks
flyer4512 is offline  
Old Apr 21, 2016, 5:16 pm
  #154  
 
Join Date: Feb 2009
Posts: 6,602
I just noticed this statement in the WIki

This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions

I was planning on combining the certs with a AXON 7 award for 6 nights. I already have the Axon booked and will book the free nights when the certs arrive, I would call the hotel a week or so before we arrive so wouldn't have to change rooms.

Has anybody used the certs in combination with 5th night free, AXON, etc ?

I also wonder if I am interpreting it wrong and they mean you can't use 2 point award nights, 2 certs and get a 5th night free.

Thoughts ?

Thanks
flyer4512 is offline  
Old Apr 22, 2016, 7:52 am
  #155  
 
Join Date: Mar 2014
Posts: 329
You're fine. The certificate you're going to use will just be booked in a separate reservation.

Your 2nd interpretation is correct. Meaning you can't book 2 points award nights, use the certificates and expect to get a 5th night free.
PowerMan572 is offline  
Old Apr 25, 2016, 11:04 am
  #156  
 
Join Date: Jan 2010
Posts: 33
Originally Posted by mintcilantro
have you guys tried calling hilton to check if the certificates are in your acccount Sometimes I have trouble locating the email so I call hilton directly and they can see the certificate. You don't have to provide the certificate number to them
Yeah, I called. Nothing there. I hit the spend required on 2/20 and all Citi will tell me is that they won't do anything until eight weeks after that statement closed, which will be Monday.
Opie100 is offline  
Old Apr 26, 2016, 2:11 am
  #157  
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Join Date: Dec 2014
Posts: 8,460
Folks, I got an email with the certs 4 days after meeting spend requirement. Very nicely done by Citi.
TMM1982 is offline  
Old Apr 26, 2016, 7:47 am
  #158  
 
Join Date: Jan 2010
Posts: 33
Originally Posted by TMM1982
Folks, I got an email with the certs 4 days after meeting spend requirement. Very nicely done by Citi.
Consider yourself very, very lucky. Was it four days after the statement closed or four days after literally spending the $2.5K?
Opie100 is offline  
Old Apr 26, 2016, 7:54 am
  #159  
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Join Date: Dec 2014
Posts: 8,460
Originally Posted by Opie100
Consider yourself very, very lucky. Was it four days after the statement closed or four days after literally spending the $2.5K?
When the $2,500 purchase posted and when the statement closed happened to coincide exactly so its hard to say. 4 days after both in my case.
TMM1982 is offline  
Old Apr 26, 2016, 10:03 am
  #160  
 
Join Date: Apr 2007
Posts: 1,857
For those who have closed this card: Does the HH Gold status go away as soon as you close the card? Or does it remain on your account after the card is closed?

I know for some programs, as soon as the card is opened or the AF is paid, your status is upgraded, and remains that way either for a full 12 months, or the rest of the calendar year. Closing the card that gave you that status doesn't affect it. For other programs, your status/benefits apparently go away as soon as the card is closed.

Can anybody who's had this card and closed it comment on this? I can't find anywhere on Hilton's website that shows an expiration date or anything like that for my Gold.
bobert24 is offline  
Old Apr 26, 2016, 1:15 pm
  #161  
 
Join Date: Jul 2014
Posts: 64
Using Free Night Certs Consecutively

Reading the contracts fine print, i see this:
"A Certificate is valid for one stay, defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in."

Is that meant to preclude 2 night stays using both Certificates?
toolate is offline  
Old Apr 26, 2016, 1:36 pm
  #162  
 
Join Date: Apr 2014
Location: DC
Posts: 360
You can use them for 2 nights in a row.
mikex163 is offline  
Old Apr 26, 2016, 4:29 pm
  #163  
 
Join Date: Jan 2012
Location: Southern MN
Programs: HHonors Gold,IHG Platinum
Posts: 39
Originally Posted by bobert24
For those who have closed this card: Does the HH Gold status go away as soon as you close the card? Or does it remain on your account after the card is closed?
After closing the Citi HH Reserve card HH Gold status has remained.Based on past experience canceling card anytime during 2016 will likely still maintain HH Gold status through March 2018.
tropicalmn is offline  
Old Apr 26, 2016, 9:29 pm
  #164  
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Join Date: Dec 2014
Posts: 8,460
Originally Posted by toolate
Is that meant to preclude 2 night stays using both Certificates?
No. I got my certificates about 10 days ago and immediately called and booked a back to back Saturday/Sunday stay at a hotel.
TMM1982 is offline  
Old Apr 27, 2016, 9:12 am
  #165  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by tropicalmn
After closing the Citi HH Reserve card HH Gold status has remained.Based on past experience canceling card anytime during 2016 will likely still maintain HH Gold status through March 2018.
Wow, even better than I thought. And very useful for future planning, with Citi further tightening the reigns on their cards. Thanks.
bobert24 is offline  


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